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  6. Berjaya Times Square Hotel, Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur

No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exterior / Building
According to 292 guests
Good location. Luxurious. Great food. Great service.
Mohd B. B. A.
See all reviews
Based on 2,449 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Imbi Monorail Station
(0.05 km)
Low Yat Plaza
(0.19 km)
Bukit Bintang Monorail Station
(0.46 km)
Hang Tuah Station
(0.48 km)
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Review by Traveloka users

172 Traveloka customers have stayed in this hotel and given reviews:

Very bad service. Room not clean. Very far between bed and television. Not recommended for 5* hotel.
Good location. Luxurious. Great food. Great service.
No complaint, good all around here.
If you like shopping then this is the right place for you.
Big room but too old. Good location.
Good place with luxury facility
Everything is good but the only one thing I feel sorry is about when I in check in process, they told me to back in about 1 hour, and when i'm come back,they told me to wait about 0.5 - 1 hour again. How can it possible because I have an 2.5 years old infant
The hotel was near to bukit bintang and easier for find food
Good hotel and near Bukit Bintang
Room furnitures look old but clean
Based on
2,449 reviews
Review from
Solo travel115
Friends getaway265
Rating Result
Very Bad
Very Good
Very nice hotel
We stayed as a family in three separate rooms. Each of the rooms were huge!! Ours overlooked the swimming pool on the 22nd floor. It was very clean. The staff were very friendly. The breakfast was average but there was something everyone could eat. The staff had very kindly made me a beautiful birthday cake which tasted amazing. The swimming pool was huge. It was part of a complex with a massive shopping mall right within. E cel lent location to the Petronas Tower, KL Tower, Bing Tang night market. We did get a train and little monorail to Batu Caves which was extremely easy from this hotel and incredibly cheap!! All in all had a lovely 3 night break on the way back home and I wouldn't hesitate to stay again
Family - Oct 16, 2017
This hotel is excellently located for the many malls and restaurants in BB, just a short walk round the corner or one stop away on the monorail. However, in my experience the hotel itself wasn't great! The room was large and spacious, but had very dated decor and fittings. No hot water in the bathroom for the duration of the stay. Mattress was extremely hard and very uncomfortable. Very basic tea/coffee facilities. Oddly, an in room smartphone was provided to browse the Internet, probably due to the patchy wifi coverage. Good breakfast, mainly Malay cooked choices with limited western fare. Staff polite but curt, no discussion on how our stay was or offer to help with luggage or a taxi despite checking out very early in the morning. Glad we only stayed 3 nights. There are much better 4* and probably 3* hotels in KL!
Couples - Oct 15, 2017
Great Location
We Travel to Malaysia very often , we thought we would try a new hotel this time around , as we where getting a bit bored and the service at the previous hotel did not seem to acknowledge return loyalty "Ascott " brand , The BTSH is in a great location and was very nice through reception and into the lifts , the pool area is fantastic , but the rooms are very dated and the housekeeping is very poor ,we where very disappointed with the standard of the rooms , we had a 2 bedroom suite with a kitchen with no cooking facilities beside a kettle , you would expect there to be a toaster. We will definitely consider where we stay next time , Unfortunately there is major building work happening across the road so it is very noisy as well
Family - Oct 12, 2017
Would stay again
Excellent hotel. It is massive and has two wings. Took us 10 minutes to get from our room to reception to check out! Staff excellent and the breakfast buffet had huge variety. We stayed in a superior room which was an excellent size. The shopping mall is attached to the hotel between the two wings and local transport stop right outside. A great base for your Malaysian adventure. For the price we paid it was excellent value.
Couples - Oct 10, 2017
BTSH you did it again!
I can't remember how many times we have stayed here, but we continually and absolutely love the location of the hotel and most of the staff who are very helpful and courteous. We were offered a very good rate by Mondi for a club premier room which we accepted gratefully for two weeks. Room was huge, breakfast plentiful in Big Apple, whilst club lounge breakfast was not as plentiful but sufficient and it has an exclusive feel to it! Happy Hour was Happy, good selection of canapes and free flow of alcoholic and non alcoholic. Staff in the club lounge are fantastic, making an effort to know the guests and their favourite drink. Special mention to Friezam and Cynthia, always a smile on their face and making guests feel at home. It was a shame we could only managed to attend happy hour a few times during our two wks stay as our plans seems to coincide with it. The room is kept clean, however, housekeeping need to keep a check in the bathroom and toilets which I feel can be clean better. We were provided with all the necessary amenities, but our last week there for some reason we were not provided with any face cloths. Saw the housekeeper one day and he informed me that he has run out? I was quite surprise, he suggested I ring housekeeping to get some which I didnt bother. We would stay in BTSH again and I would recommend if you intend on doing a lot of shopping this location is unbeatable!
Family - Oct 10, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Mobile
    • Multilingual staff
    • Newspaper in lobby
    • Porter
    • Tours
    • Wedding service
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Buffet lunch
    • Cafe
    • Dining area
    • Gluten-free meals
    • Hot breakfast
    • Poolside bar
    • Snack bar
    • Snacks
    • Dietary menu
    • Vegetarian meal
    • Winery
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Children play area
    • Children pool
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
    • Steam room
    • Sun loungers
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Cloakroom
    • Family room
    • Non-smoking room
    • Swimming pool
    • Terrace on rooftop
    • Smoking area
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Business centre
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Sports and Recreations
    • Basketball
    • Bowling alley
    • Fitness
    • Squash
    • Table tennis
  • Accessibilty
    • Access friendly
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • Transportation
    • Parking with surcharge
    • Valet parking with surcharge
  • Shuttle Service
    • Airport transfer with surcharge
  • Kids and Pets
    • Babysitting with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Berjaya Times Square Hotel is located in area / city Bukit Bintang.

    The hotel is located only 0.48 km away from Hang Tuah Station.

    There are plenty of tourist attractions nearby, such as Imbi Monorail Station within 0.05 km, and Bukit Bintang Monorail Station within 0.46 km.

    About Berjaya Times Square Hotel

    Whether you are planning an event or other special occasions, Berjaya Times Square Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

    Are you a shopaholic? Staying at Berjaya Times Square Hotel will surely spoil you for numerous shopping centers nearby.

    From business event to corporate gathering, Berjaya Times Square Hotel provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Berjaya Times Square Hotel, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Berjaya Times Square Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Berjaya Times Square Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Berjaya Times Square Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Berjaya Times Square Hotel.

    Additional breakfast are chargeable at MYR 35.00 /person.

    Pets are NOT allowed.

    Breakfast time start from 06:30 until 10:30.

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.