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Bintang Fairlane Residence

23 Jalan Padang Walter Grenier Bukit Bintang, Kuala Lumpur, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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8.1 Convenient
From 123 reviews
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Smooth check-in. Security guards were very helpful and well mannered.
See K. B.
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Location Info

23 Jalan Padang Walter Grenier Bukit Bintang, Kuala Lumpur, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Mon, 30 Jan 2023
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 123 reviews
Very Good
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strategic location (1)
spacious room (4)
great room (1)
great location (5)
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Tony S.
/ 10
18 Apr 2018
Family vacation
my favorite hotel in Kl, will definitely come back

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Diana s.
/ 10
11 Jan 2018
This 1st stay at hotel no hot water so I can't take a shower before WiFi for my iphone and ipad, android sometimes. The receptionist said you can move to another room. I go to that room, no hot water too. I was tired already midnight so give back the key, sleep wait until tomorrow morning technician will fix it... (I still stay at the 1st room she gave me, no hot water, no WiFi)... Morning asking again, another receptionist fast response my problem, give me another room, has hot water but still problem with WiFi. (Ms. Rebecca very helpful), never be back again... Service terrible...

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John C. M.
/ 10
04 Jan 2018
Family vacation
Had a hard time with parking at the first time. Girl receptionist not friendly.

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Adrian C.
/ 10
28 Dec 2017
Romantic Vacation
I WOULD NOT RECOMMEND This place: 1. Poor management. There was only one personnel in charge of check-in procedures. I was forced to park my car at the lobby. I hurried and insisted that I need to get the parking card immediately. She impatiently replied: "you must check in only you can get the parking card. Please wait." I waited for over 30 minutes just to get 1 family before us to done their check-in. So I must wait while getting questioned by the security for parking the car at the lobby. 2. The unit was not cleaned. When we entered the unit, the unit was not cleaned at all. The trash from previous guest(s) was still there. Used towels. Messy bed. Wide opened shelves. Mind you, I checked in at 4pm; 2 hours later than standard check-in hours yet it was not cleaned. 3. We waited for about 15 minutes. They gave us a new unit. It was a bigger unit. A praise for them on this. 4. The furnishings are dated. The kitchen did not have table cloth. Pretty inconvenient for us as we cooked dinner and breakfast there. Bathtub is badly stained. Power sockets available are very few too. The digital clock was inaccurate. WiFi is not usable. 5. Location-wise is great as it was situated behind Lot 10. Walking distances to Pavilion, sungai wang, fahrenheit 88, monorail/mrt (bukit bintang station) 6. Attitude. We returned our unit keys after checking out. However, their lift requires residence pass to access so we need the security guard to help us access the lift to the parking. We remembered the floor wrongly. As such, we went down again to request for his help. He was impatient then. He was unaware the lift was going down when he got us the lift. Then, the lift reset as it went up again. I explained that the lift was going down and wanted him to help us again. He was irritated and complained to us. We had high expectations as the residence was at a decent 8.1 rating at the time we booked it. First impression at check-in totally ruined our whole experience at this place. It was supposed to be a great day to celebrate anniversary. The customer service and quality of stay is bad. I would not recommend anyone to go here. No 2nd time for me.

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MOHD S. B. A. S.
/ 10
28 Dec 2017
Family vacation
In 3D2N staying, I&my family enjoyed stay in this Resident..super Clean and spacious room..staff&guard are nice&ok..if you booking early, sure all will run smooth&nice.. will come again in future..thanks.

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Steven C.
/ 10
26 Dec 2017
Business travel
I do not like to give bad comments, but below are my 2 cents: 1. Poor management, paid deposit by cash but unable to do refund upon check-out due to no cash in drawer. So they told me will do refund on the next day. No news on the next day and I called back. They are reluctant by telling me their account department has refunded the money but when I checked my bank account no money coming in. A police report will be lodged for cheating. 2. Poor cleanliness, my toilet was jam and stuck and so the staff came to unclog the toilet, after done, there was water spilled over the floors and the staff used a big towel (seems like a shower towel for guest use) to clean up the floors. 3. Toilet design is rather lousy and poor drainage system. Every time after bath, floors will be wet. 4. Most of the furniture and fittings have been wear and tear, pillow is smelly, probably no renovation were done since this property was built. 5. Overall experience is poor.

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Jovie j.
/ 10
26 Dec 2017
Room yet ready for guest to check in, long waiting time for checking in. Deposit refund delayed and returned after 1-2 days into your bank account due to reason not enough cash in hand. Will not visit again.

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/ 10
20 Dec 2017
Family vacation
Several household equipment has been wear and tear such as cabinets and refrigerator. Suggest to change and do renovation

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See K. B.
/ 10
19 Dec 2017
Family vacation
Smooth check-in. Security guards were very helpful and well mannered.

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Ahmad A. W.
/ 10
07 Dec 2017
Family vacation
The staff is impolite. They clearly don't care about your problem

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Accommodation Policies
Check-in/Check-out Time
From 13:00
Before 11:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes.
Please contact us and provide us your contact number and email address so that we can arrange for check in. We do not have 24-hour front desk so you will need to contact us in advance to ensure smooth check in.
Hotel Description

Bintang Fairlane Residences is a wonderful accommodation that you can include in your list of places to stay when you are out on vacation with family and friends or even when you are on a business trip in the Kuala Lumpur city center area. This four-star accommodation is capable of providing the utmost privacy and luxury that you would appreciate. Bintang Fairlane Residences can be found at the address A26-2, Bintang Fairlane Residences 23 Jalan Padang Walter Grenier, Bukit Bintang which is less than a couple minutes away from the city center part of the Federal Territory of Kuala Lumpur and roughly fifteen minutes away from Kuala Lumpur Sentral.

How to get to Bintang Fairlane Residences

Reaching Bintang Fairlane Residences is easy once you have reached Kuala Lumpur city center. To begin with, in order to get to the Federal Territory of Kuala Lumpur city center, you can either drive or even take the train. If you own a car and are driving, the journey to the hotel will take as little as ten minutes using Damansara Road and Hang Tuah Road and could reach up till 30 minutes if the weather and traffic conditions are bad. Besides that, one of the efficient train service providing access to the area is the Light Rail Transit (LRT) train service from KL Sentral which runs every ten to fifteen minutes. Heading to Gombak, you can look forward make a stop at KLCC station, then you can take a short walk from that specific station in order to get to the hotel which will take an additional five to ten minutes. There are also other train services like MRT that stops at Bukit Bintang MRT Station and monorail that stops at Bukit Bintang Monorail station. Along your way, you can spot a handful of landmarks to help you find the hotel such as Low Yat Plaza and Bukit Bintang. Those places are simply less than a kilometer from the hotel.

Different Types of Rooms in Bintang Fairlane Residences

Being a premium kind of residence as it is, guests are spoiled with five choices of apartment types, namely one bedroom superior, two bedrooms superior, one bedroom deluxe, three bedrooms deluxe and two bedroom premier. After checking in, guests making their way into the rooms may notice the rooms being equipped with sufficient in-room facilities equally provided within all apartment types. This would include air conditioning, private bathroom, shower, toiletries, hairdryer, closet, sofa, ironing facilities, washing machine, in-room safe, balcony or terrace, kitchenette, minibar, coffee/tea maker, refrigerator and city views. One bedroom superior and one bedroom deluxe provide one double bed, whereas two bedrooms superior and two bedroom premier would provide one double bed and one single bed. Last but not least, three bedrooms deluxe would allocate three single beds and one double bed.

Restaurants and Cafes in Bintang Fairlane Residences

With the clock ticking over time and the meal session arrives again, guests staying at Bintang Fairlane Residences do not have to worry about where to eat. Instead, they can look forward to dining in at the in-house restaurant found in the Bintang Farilane Residences compound, namely the Primo Café. Besides that, the residence is also close to the decent eateries around that should have a lot more variety of food that is able to cater to the guests’ palates.

Facilities and Activities in Bintang Fairlane Residences

Despite being a property focusing on residences, this accommodation too has a slew of facilities and services able to fulfill the requirements of the guests and more. Among the facilities and services that could be accessed by the guests include parking, room service, elevator, laundry service, luggage storage, bellhop, concierge, express check-out, fitness center, outdoor and children pool, sauna, airport transfer, business center, meeting facilities and photocopier, making it more comfortable and convenient for leisure and business travelers alike.

Interesting Places near Bintang Fairlane Residences

Berjaya Times Square – Located at Jalan Imbi which is about less than ten minutes to access by merely walking, Berjaya Times Square is a mixed development consisting of a twin tower, hotel, condominium, indoor amusement park and shopping center complex. Built across a 48-storey building at the height of 203 meters, it was officiated by the Prime Minister Tun Dr Mahathir Mohamad in October 2003. The building stands proud as the ninth largest building in the world with a massive 700,000 square meters of built up floor area. Managed by the Berjaya Group owned by Tan Sri Vincent Tan, there are a total of a thousand retail shops, 1200 luxury service suites, 65 food outlets and entertainment attractions operating within the complex. Among the main tenants here are the Berjaya Time Square Theme Park, an indoor theme park located on the fifth to the eighth floor of the building as well as the GSC MAXX made for an exclusive movie experience.

Operational Hours
From 13:00 - Before 11:00
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Most commonly asked questions about Bintang Fairlane Residence

What is normal check-in & check-out time at Bintang Fairlane Residence?

The standard check-in time at Bintang Fairlane Residence is starting from From 13:00 while the latest check-out time is at Before 11:00

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