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  2. Malaysia(5,795 hotel)
  3. Sabah(426 hotel)
  4. Sandakan(57 hotel)
  5. Sandakan Town(47 hotel)
  6. Borneo Cove Hotel

Borneo Cove Hotel

Hotel
Lot 2, Mile 1.5, Jalan Buli Sim Sim, Sandakan Town, Sandakan, Sabah, Malaysia, 90000
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Based on 64 traveler reviews
Swimming Pool
24-Hour Front Desk
Restaurant
WiFi

Nearby attractions
Sim-sim Village Seafood
(1.67 km)
Agnes Keith Home
(2.47 km)
St Michael and All Angels Church
(2.68 km)
Puu Jih Shih Buddhist Temple
(4.42 km)
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Review by Traveloka users
Review

5 Traveloka customers have stayed in this hotel and given reviews:

8.5
Good accommodation. great experience and comfortable room
8.5
Just nice for short stay, quite pricey.
9.4
The room is quite cozy and big. Comfortable. Also, the fence is there. Safe to park your car
10.0
Great experiences here. Love to come again
7.8
Parking is not enough and had to scramble.
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Based on
64 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples17
Solo travel4
Family21
Friends getaway14
Rating Result
Very Bad
5
Bad
2
Average
14
Very Good
23
Extraordinary
20
nd28
Beware!!!!!
I will start with the only positives - the staff were lovely and we had a TV . But its downhill from there... The location leaves a lot to be desired. Nestled in a district of unfinished flats the area attracts the sort of people that you would cross the street to avoid. As you enter the hotel, you are greeted by decor that is almost offensive to the eye- not at all similar to the photos on website. There are no hallways, brought to your room on street level. ( very dirty street with all the electrics on view) The same story continues in the room; there hasn't even been an attempt to clean it. The floors and surfaces are coated in dust and hair as well as a whole host of stains that I will not describe in detail in fear of putting you off your food. Some of the bed-sheets had been washed; but all still had hairs and stains on them. Our room had One door which did not seemed secure. We had booked 2 rooms as four of us travelling . One of rooms had only one bug (which was in the bathroom when we arrived) and bed bugs but other room u did have cockroaches and a toilet that wouldn't flush. The bathroom was covered in body hairs, and in one room, the sink wouldn't drain at all. There was no shower curtain, and the shower was very inconsistant in terms of heat. Intermittent wifi , broken air con . The room did have a safe - and it really needs one. We had to ask to get it opened and 5 members of staff came. ( as said before the staff were lovely) The TV had a remote control that wouldn't work. The breakfast was bread, cold beans and cold hash browns and some type of soup. I didn't try it. Seriously, do not stay here!! And before you ask yourself, "can it really be that bad?" Trust me, yes it can.
Friends getaway - Jul 20, 2017
elden e
Uhh Oh!
Came back to Sandakan recently and decided to stay again here. We are a little bit disappointed when we were given a wrong rooms. We booked rooms with double bed but instead given a queen size bed and we have to get an extra bed. Luckily, the next day we able to change to a double bed rooms however, your phone will be 'No Service' if you staying in the back rows rooms. You have to depend on their poor wifi strength which during our stays, we cannot connect it since the password was not attach to the room access card and we did called the reception for the password but our calls was not being picked up. Room price is still affordable.
Family - Jul 11, 2017
iza972
Dirty!
They have a nicely refurbished reception room and nice and professional staff. The pool is very pleasant, we also liked the breakfast. The rooms are very dated though. The walls are very dirty, when I opened the slider to the bathroom, there were cotton balls of dirt and dust at the rail, like it's never been cleaned. The bedding is freshly washed but stained. There were a lot of dead cockroaches on the stairs and on the walkway by restaurant, nobody payed attention to them like it's a normal thing. It was the dirtiest place I stayed in Malaysia and Thailand combined.
Family - Jun 11, 2017
Nur Hazimah A
Comfortable for short stay
I stayed one night in this hotel and the concept is a bit different from other hotel. It only has double storey building and the area is very big. The breakfast was ok. One issue is they might need to focus on the maintenance of the room eg: the towel hanger has drop out & the sofa in room got old stain. Overall is good place to stay
Business - Aug 23, 2016
elden e
Weekend Gateaway
Stayed for 3 days 2 night with their 3D2N promotion price. Prices are affordable. Clean room & good service. Pool available was near with cafe, children can go swim while parent can monitor from the cafe. Overall, it a good place to stay.
Family - Jul 26, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Luggage storage
    • Tours
    • Wedding service
  • Public Facilities
    • Coffee shop
    • Restaurant
  • Things to Do
    • Outdoor pool
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

    Location
    Borneo Cove Hotel is located in area / city Sandakan Town.

    The hotel has a very good location, also near the Sandakan Airport (SDK), which is only 7.04 km away.

    There are plenty of tourist attractions nearby, such as Sim-sim Village Seafood within 1.67 km, and Agnes Keith Home within 2.47 km.

    About Borneo Cove Hotel

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Cove Hotel.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Borneo Cove Hotel exclusively for you.

    Borneo Cove Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, Borneo Cove Hotel is the right place to stay.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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