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  2. Malaysia(5,789 hotel)
  3. Kelantan(137 hotel)
  4. Kota Bharu(105 hotel)
  5. Cerana Villa Resort

Cerana Villa Resort

Resort
Lot 2465, Pengkalan Datu Sering, Kota Bharu, Kelantan, Malaysia, 16150
Exterior / Building
Others
Lobby
Others
Others
See all photos
Based on 2 traveler reviews
AC
Parking
Restaurant

Nearby attractions
Sultan Ismail Petra
(4.54 km)
Pantai Cahaya Bulan
(7.92 km)
Pasar Besar Siti Khadijah
(9.23 km)
Craft Museum And Handicraft Centre
(9.33 km)
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Review by Traveloka users
Review

2 Traveloka customers have stayed in this hotel and given reviews:

8.1
It was okay with the stay , the room was just a basic. It is more like a homestay not resort or hotel or whatsoever. The staff not so friendly , but there is one staff who really helpful cos he help us to change the room. Forgot to ask his name. But upon check in we have to wait bout half an hour. The receptionist just like a waitress with the apron on. It is really nice scenery. They really need major renovations and improvements since the place itself is nice but it just not well maintained. Hope they can improve better
8.5
An interesting place for anglers. However quite disappointing because the population of about installing nets along the riverbank chalet Majestic Mountain Resort in the evening. Unable to fishing again afterwards.
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Based on
2 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business0
Couples0
Solo travel0
Family2
Friends getaway0
Rating Result
Very Bad
1
Bad
1
Average
0
Very Good
0
Extraordinary
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Wannorzaihan
Terrible Management. Room was not clean and broken window
Firstly, we had to sleep with few broken windows. The room and bathrom are not clean. The bed and bed sheet had unpleasent smell. Kids found few cockroaches under the bed and in the bathroom. The only entertainment was not funtioning TV. We had a special request and contacted the staff and manager. The answer from them were the same "we will call back because a bit busy". But they had never call back. Very dissapointed with the management.
Family - Apr 14, 2017
FplusV
Stay by River with rundown facilities
Chose this place as it offered a different environment being located by the river. Booked for two nights the "new" Family Deluxe Room which had one King size bed & 3 single beds with 2 bathroom. Room was spacious with air con & 2 wall fans. Opposite the entrance there was another door that led to the yard and the river that was flowing behind. Furnishing & fitting run-down and linen used more suited for home-stay (only 2 towels for 5pax and no toilet roll). Wardrobe drawer was filthy as full of cockroach droppings and stank!!! Informed the Asst Mgr and he just looked at me blankly and did not offer to get it cleaned or apologize. Gave additional 3 towels and a pack of tissue normally used in their restaurant. 1st night (Chalet No.2) - one shower did not have hot water and sink tap water pressure was very low. Advertised in resort that fishing rod is provided but when asked informed that no longer provided. Purchased fishing rods from tackle shop nearby and kids enjoyed fishing and caught a couple of fishes each. Wife wanted to stay another night as tired from travelling and when requested was informed by Manager we had to change rooms as someone else had booked our room on the 3rd night. Explained to him what had occurred earlier on the room condition. 2nd Day - Changed to Chalet No.3 and the wardrobe stank too even after the maid was sent ahead of us to clean it. Later found out also one shower did not have hot water and sink tap was spraying water everywhere when used. Explained to the Manager and he tried to get shower fixed but could not work even after changing the heater. Promised to get it done the next day. Had dinner in their restaurant which was built over the river and the food was good and value-for-money. 3rd day : One toilet bowl was stuck after using and could not flush-out....almost overflowed. Informed reception on the way out for breakfast and inquired on the plumber and was informed would arrive about 10am so left keys for access. Came back at 11am and had still not come but toilet had been cleared. Plumber only came at 3.30pm and spent 3 hours and still could not fix it. This could have been a great stay but sadly due to the poorly maintained facilities of the "new" rooms, it inconvenience our stay.
Family - Mar 31, 2014
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Restaurant
    • Dinner restaurant
    • Lunch restaurant
  • In-room Facilities
    • Cable TV
    • Desk
    • Shower
    • TV
  • General
    • AC
    • Family room
    • Smoking area
  • Business Facilities
    • Meeting facilities
    • Projector
  • Accessibilty
    • Accessible parking
  • Transportation
    • Valet parking
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Cerana Villa Resort is a resort in a good neighborhood, which is located at Kota Bharu.

      The resort has a very good location, also near the Sultan Ismail Petra Airport (KBR), which is only 4.54 km away.

      Not only well positioned, but Cerana Villa Resort is also one of resorts near the following Sultan Ismail Petra Airport (KBR) within 4.54 km and Cahaya Bulan Beach within 7.92 km.

      About Cerana Villa Resort

      For you, travelers who wish to travel comfortably on a budget, Cerana Villa Resort is the perfect place to stay that provides decent facilities as well as great services.

      Have fun with various entertaining facilities for you and the whole family at Cerana Villa Resort, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Cerana Villa Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      Cerana Villa Resort is the right choice for you who are looking for affordable accommodation in Kota Bharu.

      Savor your favorite dishes with special cuisines from Cerana Villa Resort exclusively for you.

      Cerana Villa Resort is a resort with great comfort and excellent service according to most resort's guests.

      Cerana Villa Resort is a wise choice for travelers visiting Kota Bharu.

      Pets are NOT allowed.

      Hotel may accept Late check out, subject to room availability, with additional fee.

      Effective from 1 October 2016, the Kelantan State Government imposed a mandatory RM2.00 (maximum RM 5 per room per night) Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.
      This hotel does not have 24-hour receptionist. Guest must contact hotel directly after payment is done and advise estimated arrival time. Hotel staff will standby and greet you upon check-in.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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