1. Hotel
  2. Malaysia(5,795 hotel)
  3. Penang(543 hotel)
  4. Penang Island(484 hotel)
  5. Georgetown(305 hotel)
  6. Cintra Heritage House

Cintra Heritage House

Lot 1, 3, 5, 7 Lebuh Cintra, Georgetown, Penang Island, Penang, Malaysia, 10100
Exterior / Building
Exterior / Building
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According to 11 guests
Based on 147 traveler reviews

Nearby attractions
Thean Hou Temple
(0.14 km)
Chulia Street Night Hawker Stalls
(0.28 km)
Little India Penang
(0.50 km)
(0.69 km)
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Review by Traveloka users

8 Traveloka customers have stayed in this hotel and given reviews:

A nice place to relax however the rooms are quite small but overall it's ok.
Lovely heritage house in the old town of George Town, near to many restaurants, street hawker stalls and bus stop just around the corner. Unfortunately rooms are not sound proof. Breakfast was good.
I was stay in the ground floor. But my room is really near to the road. It supposed to be the exit door but they made it as a room. I cannot sleep if I didn't bought an ear plug. But the room is spacious. It's really near to go to mural wall, the famous dimsum resto and the other tourist places by walking.
The hotel was good for the price. The owner at check in said it would be ok to have breakfast at 7:30 (half an hour before) as I was leaving early. When I went downstairs he wasn't there. Only his front desk staff who is a lovely guy, very attentive (and was working when I got there at 4pm until 8am next morning when I left.) Lady owner was horrible to him, she treated him badly in front of me (a customer). The room was ok, AC didn't work but I didn't mind as I used as a fan. The AC from next room was very loud. It was ok for 1 night.
it was a very pleasant stay. the staffs were very helpful and attentive, especially peter. he gave lots of information about penang, esp. the food market and attractions.. how to get here and there. I got free upgrade from single to double room, so it was a great deal that time... even maybe best. the room itself was spacious and clean. cool ac, warm duvet. I slept like a baby. the en-suite bathroom is kind of unique. it was decorated in big square black & white tiles, delivered the feeling of being in a colonial lodg e.. which is funny as it is located in peranakan area. but that's what maybe is. the influence of he western (british) to the peranakan house. one thing I didn't see is shampoo. I didn't ask to the front desk as I brought my own. breakfast was made a la minute to meet my need. warm and nice. thanks to cintra heritage house. it was truly a memorable stay.
Hotel not clean, room and living room very dark, can even smell cooking smell from toilet too!
Shower is less okay to take a shower and urinate somewhat complicated
Appreciate everything Staff willingness to serve Like staying home, relatives First, no power adapter I emailed the manager He provided Located in the center of Tour Went to the wrong hotel The famous pedestrian street or building facilities like good accommodation and facilities. The decor is old-style classic if it should go to Penang at this. Access to the country, we feel good. And then like If I was to go to Penang stay here again.
Based on
147 reviews
Review from
Solo travel49
Friends getaway27
Rating Result
Very Bad
Very Good
Peter C
Comfortable and great location
A lovely heritage building in great location.Comfortable and large rooms.Short on wardrobe space but no problems.Short stroll to restaurants, bars and in middle of old Penang. Hop on bus stops close. Was there on 4/11/17 when incredible storm hit, woke to find bag floating!!! All clothes very wet and flying next day.They dried and ironed all without hesitation.Was not surprised as they are very friendly, helpful.I will return.
Solo travel - Nov 7, 2017
Unique and traditional
The receptionist , Miss Liezel is very friendly and helpful. She greets us with charming smile. I had already booked and paid for the room but when i arrived i was informed that no reservation record was found, Miss Liezel help me to contact the agent and solve this problem. She even free a breakfast coupon for me. This is an unique hotel with traditional furniture, staircase and design. Hot water and aircond are well function. Everywhere is the photospot for me!
Family - Nov 4, 2017
Adequate for the Price
Stayed for one night by myself. I booked the cheapest room available. I wasn't impressed with the facilities. There wasn't a TV, phone, or mini fridge in the room. My room also lacked windows that allowed for natural light. The wifi was spotty as well. There were only 2 electrical outlets in my room; I always find a lack of outlets to be annoying. The bed was comfortable and I slept well. Breakfast was disappointing, just some toast and a choice of scrambled or fried eggs. The location was quite good; easy to find and easy to walk to anyplace around the historical bits of Georgetown in just a few minutes. The receptionist was very polite and helpful. It seemed like quite a few of the rooms were being renovated. The common area was nice, open and not too hot.
Solo travel - Oct 8, 2017
Old style, feels like home
Excellent location just off Chulia street - close to nightlife but a more quiet area. Spacious rooms with private bathroom. Old style but attractive and well maintained, and a friendly environment. I can definitely recommend this hotel.
Couples - Sep 7, 2017
Good stay
Well I had 3 days stay at cintra heritage... Room were in classic old style,the wooden smell and wooden windows doors like kampung style simply classic.There were 2 Indonesian friends from the kitchen. Very friendly environment,no formalities and human's sense environment at home feeling.The receptions staff were quite in formal and nice with helpful attitude,did discounted me on prices and concern on my money which I spend more on rooms for two. Sense of gratitude and concern. Their breakfast was normal and they have extra buffet Indonesian classic home dishes and fried menu. I have tried the food and it's really Indonesian spices home cook.Enjoyed well with chicken prawns and their lemak fish. Totally pleasant stay I would say with touch of classic smoking area,peaceful and quiet like a own home at ground floor... open air dining area. I didn't get this experience at star hotels... well this house it has its touch as home. It's not about the rooms it's the people and environment,I come as guest and left like a friend. Kudos!!! Thanks appreciate.
Solo travel - Aug 23, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
  • General
    • AC
    • Family room
    • Smoking area
  • Public Facilities
    • Room service
    • WiFi in public area
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Transportation
    • Airport transfer
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Cintra Heritage House is located in area / city Georgetown.

      The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.96 km away.

      There are plenty of tourist attractions nearby, such as Chulia Street Night Hawker Stalls within 0.28 km, and Little India Penang within 0.5 km.

      About Cintra Heritage House

      When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Cintra Heritage House provides a pleasant accommodation for your stay.

      Experience a unique stay at the historical building of Cintra Heritage House, which you rarely find in other places.

      If you plan to have a long-term stay, staying at Cintra Heritage House is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cintra Heritage House.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Cintra Heritage House is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Cintra Heritage House is the right place to stay.

      Smoking is strictly not allowed in this property, and smoking area is available.

      Pets are NOT allowed.

      Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

      Hotel reception counter is operating daily from 0800 hour to 2200 hour. If you are expected to check-in after 2200 hour, kindly contact the hotel at least 1 day before arrival to ensure smooth check-in.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.