Citadines Connect Georgetown Penang

Sustainable Hotel
8.5
/10
Very Good
92 reviews

What Guests Say About Their Stay

T***a
9.1
/ 10
The hotel is near Komtar and the Hindu Bus Depot. I booked a deluxe room, which was spacious. The bed was large, soft, and comfortable, with four pillows provided for each bed. The hotel offers 24-hour complimentary coffee and a variety of breakfast options. Overall, it was a pleasant stay.
J***e
10.0
/ 10
Best location, surrounding feel safe, clean, bright at night time, free flow high quality cappuccino coffee, near many eateries, comfy bed, good breakfast, check in/out very fast, the customer service nicely showed us the room at other tower 👍.
Rara L.
9.7
/ 10
The hotel has the best room and comfy bedding. The receptionist is very friendly and tries his best to accommodate my needs. I would love to come here again because of the ambiance, cleanliness, friendly, and helpful staff.
Serina
10.0
/ 10
Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
10.0
/ 10
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
In the Area
See Map
202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Citadines Connect Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citadines Connect Georgetown Penang

202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Lobby Citadines Connect Georgetown Penang
Lobby 2 Citadines Connect Georgetown Penang

Discover More About Citadines Connect Georgetown Penang

Overview of Citadines Connect Georgetown Penang

Citadines Connect Georgetown Penang offers a modern and stylish base in the heart of Georgetown, Penang. Its contemporary design and relaxed atmosphere make it an appealing choice for travellers seeking both comfort and convenience. The hotel is situated in a vibrant neighbourhood, known for its blend of historical charm and modern amenities. You'll find yourself surrounded by colourful streets, local eateries, and cultural landmarks, all within easy reach.

Getting around is a breeze, with convenient access to public transport options that connect you to other parts of the city. Whether you're interested in exploring the UNESCO World Heritage sites or venturing further afield, Citadines Connect Georgetown Penang's location makes it an ideal starting point. The hotel distinguishes itself through its commitment to providing a seamless and affordable experience, ensuring that guests can enjoy their stay without breaking the bank.

Citadines Connect Georgetown Penang

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Citadines Connect Georgetown Penang Facilities

Featuring 143 rooms in total, Citadines Connect Georgetown Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Citadines Connect Georgetown Penang cater to a diverse range of travellers. Families will appreciate the comfortable and spacious rooms, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising, and leisure travellers will enjoy the convenient access to nearby attractions.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a functional workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure that guests have everything they need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Citadines Connect Georgetown Penang

Expect a vibrant yet relaxed ambience at Citadines Connect Georgetown Penang. The mornings are typically bustling with guests preparing for their day of exploration, while the evenings offer a more laid-back atmosphere in the common areas. The hotel staff are always on hand to provide assistance and recommendations, ensuring a smooth and enjoyable stay.

While specific organised activities or tours may vary, the hotel can often provide information on local attractions and assist with booking transportation. Insider tips include familiarising yourself with the local customs and etiquette, and taking advantage of the hotel's convenient location to explore the surrounding neighbourhood on foot. The check-in process is generally straightforward, but it's always a good idea to have your identification and booking confirmation readily available.

How to Get to Citadines Connect Georgetown Penang

The nearest major international airport is located a reasonable distance from Citadines Connect Georgetown Penang, typically around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative. From the city centre, Citadines Connect Georgetown Penang is easily accessible by local bus or taxi.

If you're arriving by train or bus, the main terminal is located within a manageable distance from the hotel. Local taxi services and ride-hailing apps offer convenient transportation options to reach your destination.

Food Near Citadines Connect Georgetown Penang

While Citadines Connect Georgetown Penang may offer breakfast or drinks, there are plenty of culinary options to explore in the surrounding area. Numerous cafs and restaurants are within walking distance, offering a diverse range of cuisines to suit all tastes and budgets. Convenience stores are also readily available for snacks and essential items.

Be sure to sample some of the local Penang delicacies, such as Char Kway Teow or Nasi Kandar, which can be found at budget-friendly hawker stalls and mid-range restaurants nearby. Don't miss the opportunity to try some of the region's unique flavours and culinary traditions.

Things to Do Around Citadines Connect Georgetown Penang

The area surrounding Citadines Connect Georgetown Penang is rich in cultural and historical attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. The possibilities are endless.

For a one-day walkable highlights tour, consider visiting some of the well-known landmarks and historical sites in the vicinity. A two-day extended stay could include exploring some of the off-the-beaten-path gems and hidden corners of the city. In the daytime, immerse yourself in the local culture by visiting museums and art galleries. In the evening, experience the vibrant nightlife and entertainment options available.

Why Citadines Connect Georgetown Penang is Popular Among Travellers

Citadines Connect Georgetown Penang is popular among travellers for its affordability, convenience, and modern amenities. Repeat visitors often appreciate the hotel's central location, comfortable rooms, and friendly staff. The value-for-money proposition and the opportunity to experience the local culture make Citadines Connect Georgetown Penang a top choice for budget-conscious travellers.

Tips for First-Time Visitors

For first-time visitors, consider booking a room type that suits your specific needs, whether it's a spacious family room or a quiet workspace for digital nomads. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as any necessary adaptors for your electronic devices. It's also a good idea to familiarise yourself with the local customs and etiquette to ensure a respectful and enjoyable stay.

English is widely spoken in Penang, making communication relatively easy for most travellers. However, learning a few basic phrases in Malay can be a nice gesture and enhance your interactions with the local community. Always be aware of your surroundings and take necessary safety precautions, especially when exploring unfamiliar areas.

Best Time to Stay at Citadines Connect Georgetown Penang

The best time to stay at Citadines Connect Georgetown Penang depends on your preferences and priorities. The peak season typically falls during the school holidays and major festivals, when the weather is generally dry and sunny. However, prices may be higher and crowds may be larger during these times.

The off-peak season offers a quieter and more budget-friendly experience, with lower prices and fewer crowds. However, the weather may be more unpredictable, with occasional rain showers. Consider planning your visit around local events, festivals, or holidays to experience the unique cultural celebrations of Penang. For budget-conscious travellers, the shoulder seasons (the months immediately before and after the peak season) offer a good balance of pleasant weather and affordable prices.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Citadines Connect Georgetown Penang

Swimming Pool Citadines Connect Georgetown Penang
Swimming Pool
Fitness Center Citadines Connect Georgetown Penang
Fitness Center
Lobby Citadines Connect Georgetown Penang
Lobby
Exterior Citadines Connect Georgetown Penang
Exterior

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower

Transportation

  • Limited parking
  • Parking with surcharge

Things to Do

  • Fitness center
  • Outdoor pool

Public Facilities

  • Restaurant
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Multilingual staff

Nearby Facilities

  • Shops
  • Supermarket

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Connect Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The breakfast charges for the in house guests. Adults: RM 27 nett Children (6-12 years): RM 19.50 nett Children (5 years and below): Free of charge (FOC)
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.

Extra Breakfast

Accommodation charges MYR 27.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citadines Connect Georgetown Penang
143
Number of floors in Citadines Connect Georgetown Penang
3
Another facilities in Citadines Connect Georgetown Penang
Connecting rooms, Family room, Non-smoking room, Desk, Hairdryer

Frequently asked question in Citadines Connect Georgetown Penang

What are available facilities at Citadines Connect Georgetown Penang?
There are top facilites at Citadines Connect Georgetown Penang such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines Connect Georgetown Penang?
The standard check-in time at Citadines Connect Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Citadines Connect Georgetown Penang provide breakfast?
Yes, Citadines Connect Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Citadines Connect Georgetown Penang have?
Citadines Connect Georgetown Penang is a 4.0-star hotel.
How many floors does Citadines Connect Georgetown Penang have?
Citadines Connect Georgetown Penang has 3 floors.
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More Reviews from Other Guests in Citadines Connect Georgetown Penang

8.2
Very Good
From 56 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citadines Connect Georgetown Penang

Number of reviews per page
20
40
Top reviews
Serina
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Harvinder
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel with a good location.
Jae Shin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Chi Hwa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Christopher
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Vasily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
MASAHIRO
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

隣の部屋のシャワーの音が聞こえる
Mary
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location!
Glen
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Read More
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Read More
Jia Yuan Janet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Decent size, clean and has nearby mall. Many food options.
Serina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

very pleasant stay , will be back again
Triena
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Read More
Tang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Read More
Ka
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean. Convenient location
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Citadines Connect Georgetown Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 56 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citadines Connect Georgetown Penang

Number of reviews per page
20
40
Top reviews
Serina
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Harvinder
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel with a good location.
Jae Shin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Chi Hwa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Christopher
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Vasily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
MASAHIRO
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

隣の部屋のシャワーの音が聞こえる
Mary
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location!
Glen
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Read More
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Read More
Jia Yuan Janet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Decent size, clean and has nearby mall. Many food options.
Serina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

very pleasant stay , will be back again
Triena
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Read More
Tang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Read More
Ka
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean. Convenient location
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Number of reviews per page
20
40