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Cititel Hotel Penang

Hotels
66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
EXTERIOR_BUILDING Cititel Hotel Penang
EXTERIOR_BUILDING Cititel Hotel Penang
LOBBY Cititel Hotel Penang
LOBBY Cititel Hotel Penang
LOBBY Cititel Hotel Penang
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Traveloka
8.6 Impressive
From 531 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Great hotel with good location close to tourist attractions and many restaurants. Had a pleasant stay with room facing good sea view. Staff is very helpful as well.
Jessica N. W.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Available Room Types in Cititel Hotel Penang

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Price Display
Per Night
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Check-in
Thu, 30 Mar 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 531 reviews
8.6
Impressive
Fantastic
179
Very Good
273
Satisfying
25
Average
52
Poor
2
Cleanliness
Comfort
Meal
Location
Service
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friendly staffs (7)
clean room (3)
excellent service (1)
great facilities (1)
great location (10)
tasty food (2)
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Language
English
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RS
Rosalind S. E. N.
9.7
/ 10
11 Mar 2023
Holiday
The room was great with fantastic ocean view. Staff was polite and location was accessible to many eateries. Will not hesitate to recommend to anyone visiting Penang,

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ti
tania i. b.
9.7
/ 10
27 Dec 2022
Holiday
Clean room and nice view from our room. Parking OK. My second time here in cititel hotel. Nice!

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NB
NURFADHILAH B. I.
8.5
/ 10
20 Dec 2022
Holiday
The view was beautiful and I have the friendly receptionist.

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JL
Jong L. J.
8.5
/ 10
22 Oct 2022
Holiday
Good location to hawker stalls which is only a stone throw.

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Zulkarnain S.
This is a private profile
9.7
/ 10
04 Oct 2022
Holiday
Strategic location. Clean room.

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LC
LIM C. C.
8.5
/ 10
19 Sep 2022
Holiday
Both my husband and me have a pleasant stay at Cititel Penang. All staffs at the reception, restaurant & housekeeping are very. Friendly & helpful. Response fast & attend all our needs. * a big thumb up 👍 for them. Good job. Room is clean & overall no issues. A highly recommended hotel to stay in. In term of location is convenience too. Will return to this hotel if going to Penang again. Once again, thanks for your efforts for all staffs in Cititel Penang.

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SP
Sherly P.
6.1
/ 10
05 Jul 2022
From 1st day check in 3 room with my family till check out 3 night wifi doesn't work at all. Complaints to the receptionist were answered with an unpleasant face. Rooms are cleaned every 2 days.

1 people found this helpful

Mohamad Y. B. I.
10
/ 10
26 Jun 2022
Holiday
There 's a welcome drink located at the front counter while check-in. Friendly staffs. Rooms is perfect. Breakfast is superb. Everything is just perfect for me. Worth the price. Highly recommend.

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MY
Mahmood Y.
9.4
/ 10
26 May 2022
Friendlt staff, newly renovated rom, nearby to walkinf distance to good food.

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SK
SARAVANA K. P.
9.7
/ 10
17 May 2022
Holiday
We had the most pleasant stay here and all the staff very friendly & especially the F&b manager really awesome. The rooms as as pictures. Will recommend to others.

2 people found this helpful

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Standard and upgrade to Superior), only applicable for booking made from 1st - 10th October 2020. Check-in : 2.00 PM Check-out : 12.00 Noon Early check-in and late check-out will be subject to room availability
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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Hotel Description

Cititel Penang is a four-star hotel that stands 16-storeys high in the city of George Town, Penang Island, Penang. It is a suitable hotel for both leisure and business travellers considering how strategically located it is right in the city. Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. As for dining, there are three main dining areas you can visit, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. Not only is the hotel in the heart of the city itself, it is also surrounded by various attractions that leisure travellers will find it enjoyable to explore without having to travel too far out.

How to get to Cititel Penang

If you are in George Town itself, it would not be an impossible task to locate Cititel Penang. If you taking the plane to Penang, from Penang International Airport, the distance to the hotel is around 20 km. It will take around 34 minutes drive to get to the hotel. Although, if the traffic condition is not in your favour, the time will have several minutes delay. If you are taking the ferry across to Penang, the distance to Cititel Penang is relatively much shorter compared to from the airport. The distance between the ferry service to the hotel is around 2 km. It will take around 5 minutes to reach the hotel. If you are in the area and find it hard to locate the exact location of the hotel, you can always look out for nearby local landmarks. Such landmarks include the Chocolate and Coffee Museum, St. George’s Anglican Church, Kapitan Kling Mosque and UNESCO World Heritage Site Buffer Zone. These places among others are within 2 km radius from the hotel.

Different Types of Rooms in Cititel Penang

Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. The units are Standard Room, Superior Room and Deluxe Room. The basic in-room facilities provided in all Cititel Penang rooms consist of a bathtub, hair dryer, television, minibar, refrigerator and in-room safe.

The Standard Room is suitable for two people. Aside from the basic in-room facilities provided, the room is also accommodated with air-conditioning, ceiling fan, complimentary coffee/tea making facilities, in-house movies, IDD telephone and free broadband Internet access for up to two devices per room. Guests will also have the option to choose the view they prefer. There are two views available and that is the city or the sea view. Honeymooners, duo travellers or business traveller will find this room perfect for them and their use.

The Superior Room is suitable for two people. Aside from the basic in-room facilities provided, the room is also accommodated with air-conditioning, digital in-room locker, complimentary coffee/tea making facilities, in-house movies, IDD telephone and free broadband Internet access for up to two devices per room. Not only is the room located on the higher floors, but guests will also have the option to choose the view they prefer. There are two views available and that is the city or the sea view. Honeymooners, duo travellers or business traveller will find this room perfect for them and their use.

The Deluxe Room is suitable for two people. Aside from the basic in-room facilities provided, the room is also accommodated with air-conditioning, ceiling fan, complimentary coffee/tea making facilities, in-house movies, key card access/security lock, LCD television and free broadband Internet access for up to two devices per room. Not only is the room located on the higher floors, but guests will also have the option to choose the view they prefer. There are two views available and that is the city or the sea view. Honeymooners, duo travellers or business traveller will find this room perfect for them and their use.

Restaurants and Cafes in Cititel Penang

As for dining, there are three main dining areas you can visit here in Cititel Penang, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. The three dining areas mentioned are Main Street Cafe, Kirishima Japanese Restaurant and Zhonghua Gourmet Restaurant.

Main Street Cafe offers a various taste to their cooking. There are local and international dishes prepared specially by their very own professional chef. The dining area is very large and spacious. This is perfect to accommodate a large number of people. If you travelling with a family, you and your family members will be comfortable eating together here. The dining area is available 24 hours daily and also contains in-room private dining service if you wish to make your menu through room service.

Kirishima Japanese Restaurant offers the authentic taste of Japan’s best dishes. The meals are available in ala carte and set menu style that will give you large options to choose from. This restaurant also has a sushi counter, private rooms and two main dining areas plus a sake cellar for those in need of some drinks for the day. The restaurant opens daily for lunch and dinner. Lunch session begins at 12:00 PM until 2:30 PM, while dinner begins from 6:00 PM until 10:30 PM.

Zhonghua Gourmet offers the unique and authentic taste of Chinese food. You will find the best food comprises of various Dim Sum, seafood and Cantonese selections to choose from. The restaurant has three private rooms that make it suitable for private dining or family gatherings. The restaurant opens daily for lunch and dinner. Lunch session begins at 11:00 AM to 2:30 PM on Mondays to Saturdays while 9:00 AM to 2:30 PM on Sundays and public holidays. Dinner session begins at 6:00 PM to 10:30 PM daily including public holidays.

Facilities and Activities in Cititel Penang

Cititel Penang not only prepared the best facilities in every room and dining areas but also provide excellent hotel and public facilities/services for all its residents. Hotel services provided by Cititel Penang including 24-hour receptionist, laundry service, medical service, 24-hour security, a newspaper in the lobby area, concierge and money changer. Public facilities available for guests including Wi-Fi in public area, parking area, safety deposit box and elevator. The hotel is also accessible for guests with special needs and limitations to move about in ease like accessible bathroom and the use of wheelchair around the hotel’s area. Other than that, the hotel’s policy on pets are very lenient as both small and large pets are allowed to bring into the hotel. Business travellers are also taken care of with the business facilities prepared for them like the business centre, photocopier, projector, conference room and meeting facilities.

If guests are looking for fun activities to do in Cititel Penang, they can always spend time at the KTV lounge or the Citi Lounge, hit the gymnasium to workout, relax in the indoor pool or jacuzzi and spend some time to relax at the wellness centre. At the end of the day, guests will feel more energised, relaxed and happy.

Interesting Places near Cititel Penang

Panpuri Organic Spa - There is always time to rejuvenate yourself when you are staying at Cititel Penang. The spa offers various relaxing treatment and massages. The spa is less than a kilometre from the hotel. Afterwards, you will feel like a new person to start another day.

The Camera Museum - Museum visit is always a fun thing to do with your friends and family. Here in the museum, you will see the evolution of camera and photography over the years. The museum is less than a kilometre away from the hotel. If you are interested in photography, this place is a perfect place to visit during your stay in Cititel Penang.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Hot breakfast
Public Facilities
  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
Hotel Services
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours
Things to Do
  • Fitness center
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV
Business Facilities
  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Accessibilty
  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
Transportation
  • Car rental
  • Secure parking
  • Valet parking (surcharge)
Family-friendly Facilities
  • Kids club
Nearby Facilities
  • Shops
Sports and Recreations
  • Fitness center
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 582 Hotels in Penang Island

Most commonly asked questions about Cititel Hotel Penang

What are available facilities at Cititel Hotel Penang?

There are top facilites at Cititel Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cititel Hotel Penang?

The standard check-in time at Cititel Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Cititel Hotel Penang provide breakfast?

Yes, Cititel Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.


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