Luxury Hotels in Seberang Perai, Malaysia

1. Can't upgrade the rooms from superior to family rooms while check in. Reason their no rooms available. By the way, when I booking the rooms on November 2023, I was told by their staff that I can upgrade the room while check in time. In means time when I request for extra bed, their staff (from room service) tell me that no more extra bed. So sad 🙄😔. 2. Flutch water in toilet bowl refill are too slow. 3. TV cannot operate and so difficult to switch on.

The stay was great. The guards- they were kind and helpful. Front desk counter- the gentlemen I met made it seamless for my check-in. The attendant - guided me for the self check machine and it was done in 5min. The room - very comfortable and kids enjoyrd it. Cafe - breakfast was good and simple. But was slightly dissapointed fhat kids below 8 years don't eat free. Overall had a great stay.

In terms of price, it is still reasonable. However, do expect noise from the surrounding nightclubs until late, even after 12am.

Easy parking, fast check in and check out, clean room. Worth money.

1. Spoilt toilet seat. 2. Spoilt ac Control. 3. Musty room smell. 4. Horrible plumbing. 5. Noisy-film shooting.

Smelly room, old building, looks like haunted place.

This hotel is great for outstation gateways. And every staff is well communication. Another want to share is, the hotel do not provide the toothbrush set.

The room is not big but very clean. The car park is very limited. The breakfast service at the room. The gym has a nice view to laguna water park and is clean. The best experience is Laguna water park suitable for children and also for adults and not crowded. Overall I feel comfortable with this hotel 's services.