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  5. Johor Bahru - City Center(55 hotel)
  6. Crystal Crown Hotel

Crystal Crown Hotel

117 Jalan Tebrau, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80250
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According to 35 guests
Based on 94 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Arulmigu Sri Rajakaliamman Glass Temple
(2.12 km)
Angry Bird Theme Park
(2.48 km)
Komtar JBCC
(2.65 km)
Johor Bahru City Square
(2.73 km)
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Review by Traveloka users

Based on 27 reviews

Very Good
Show reviews that mention...
Great services and accommodations
- Romantic Vacation
The cleanliness of the room need to be improved intensively. The curtain used in the washroom was dirty, stained with dirty that was very sticky. Utensil also rusty.
- Family vacation
They took more than 1 hour to fix our room air conditioners, and the toilet is dirty. the sinki already crack. I am not comfortable with the room
An average standard, nothing great except direct lift to the room. but the cleaner attendance and technician give good service
- Family vacation
The air cond was not cold, called the management check and after clean the filter still no cold enough. No safe box. Lousy hair dryer. One toothbrush given, request one more toothbrush and 2 bath shower poor services, we need to called 3 times to get it. Breakfast is no good and not enough for everyone.
Good service and good environment
- Business travel
TV programme and buffet need to improve
- Shopping & Culinary
Service was really good, they were flexible in checking in/out as I went in late in the morning and check out was allowed by 2pm
- Business travel
Breakfast plate had dirty mark on it. Overall was ok.
- Business travel
Old and musty carpets in hallway and rooms. Towels smelt too. Made the experience bad
Based on
94 reviews
Review from
Solo travel11
Friends getaway4
Rating Result
Very Bad
Very Good
Just Business!
I was there for business trip, a short 3D/2N stay in the hotel, just to refresh & rest. Overall its as expected of a 3*** hotel, reasonable property which will hopefully show full potential in the near future. The front desk staff check in & out efficiently. For guest whom are a smoker, you will be happy that they do provide smoking guest room floor. Breakfast was ok, with surprisingly not too bad of a selections on offer. The roti canai light & has the right bite to it. The dall sauce, a bit runny. I prefer mine to be a thick sauce. Again its my preference. Guest room is on a bigger size. Comfortable enough. Hopefully management could consider to provide more TV channels. Wifi in the room ok! Quick download and easy access.
Business - Aug 23, 2017
Marquess C
Average hotel that you cant ask more
The location of this hotel just nice, 5 mins walk to KSL City mall and food stall opposite. there's a row of shop lot just beside the hotel. The hotel room is clean and the room size is big. The windows view also nice.
Business - Aug 15, 2017
Checked in at about 10+ after an evening of makan and shopping. Note that theres no bellhop at that hour so be ready to carry your luggages by yourself. So... no bellhop means i had to stop in front of the entrance to ask for carpark directions. Now, although carpark was free for residents, it is extremely narrow for large MPVs to maneuver. Check in was fast... maybe at that hour. Request connecting non smoming room but the room smelled very bad. Air con wasnt working well in one the room. Bed was shaky, not balanced and very poorly maintained. Worst of all... bedsheets and pillow stink to the max. Smelt like it hasnt been changed since the last 10 guests??? Kinda like sweat and mouldiness. Honestly... tap and shower sound from the next room at 2.30am??? Sound proofing that bad??? (Couldnt sleep due even at 2+am due to the smell and had to use a new tshirt to replace the pillowcase). Luckily for only 1 night. First and last time definately. But close proximity to taman sentosa and ksl without a doubt.
Family - Jul 30, 2017
A short getaway
The Hotel location consider not too bad as it is in between the Taman Senotsa Hawker Centre and KSL (about 5-8mins walking distance away) Service staff is nice and friendly when we were doing the check in. We book for Executive Studio as we prefer to have a bigger area for our kid to roam around and also it is located in a non-smoking floor The room is spacious with a 2+1 seater sofa, writing table, dressing table, drink bar, king size bed and etc. We have 2 nice windows view from 13th Floor The negative part during our stay is that the carpet floor wasn’t properly clean up as we still find couple bits & piece of crackers. As it is central air-con , there is nothing we can do to adjust air con temperature so the bed area was quite stuffy Other than that we still enjoy our stay here
Family - Jul 14, 2017
A reasonable experience
check in check out wast fast and convenient. parking is free for hotel resident. ksl mall is just 5 mins drive from the hotel. traffic at the main road opposite the hotel (both ways) can be very challenging during peak hours, and raining season. hotel is approx 15 mins drive from danga bay. room condition is fine for those who are not very particular. furnitures are old but still okay. the window leaked a bit during a heavy rain. must be due to the window panel. but nothing to worry about. water pressure for higher floors are not that great, but fine. hot and cold water available. bath tub not very shining but okay. toothpaste, toothbrush, cotton buds, soap, shower foam, shampoo, are available which is perfect for business traveler. in-room dining is ready till morning. that's a plus point. there's no convenient store like 7eleven or so nearby the hotel. i was told there is a small convenient store which opens until quite late just a 10mins walk across the road. but i nvr checked em out so, not sure if its true. breakfast was fine. the nasi lemak was not bad. go for higher floors for a good morning view. sleeping quality - satisfactory unless when u have a bunch of family with kids on the same floor, then it'll get a bit noisy till they fall asleep lol.
Business - Jun 28, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Things to Do
    • Massage
    • Spa
    • Outdoor pool
    • Sauna
  • Public Facilities
    • Parking
    • WiFi in public area
    • Elevator
  • In-room Facilities
    • Desk
    • TV
    • Shower
  • Hotel Services
    • 24-hour Receptionist
    • Luggage storage
  • Business Facilities
    • Business center
    • Meeting facilities
  • General
    • AC
    • Non-smoking room
  • Accessibilty
    • Access friendly
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Staying at Crystal Crown Hotel is a good choice when you are visiting Johor Bahru - City Center.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Crystal Crown Hotel

    From business event to corporate gathering, Crystal Crown Hotel provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Crystal Crown Hotel , a wonderful accommodation for your family holiday.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Crystal Crown Hotel .

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    With all facilities offered, Crystal Crown Hotel is the right place to stay.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.