The serviced apartment is located up above the shopping mall, with a separated entrance hall located at concourse level. Honestly say, the check in process really take quite long time, but the receptionist was quite nice. The room I stayed had 2 double bed, the room is spacious and a clean toilet, but the pantry only provided with a fridge then nothing else, no kettle provided. The water pressure of the hot shower is powerful. On level 5 has a very pretty indoor swimming pool, Jacuzzi pool, sauna room and a gym room. The location is pretty good, convenient to reach surrounding areas, and food stalls and markets are super easy to find.
The drawback would be no complimentary car park. Customer should only park the car at shopping mall car park on level P5 (per hour charges, and only park at this level can reach to the hotel, other levels do not have direct entry to the hotel, must travel through the shopping centre), or park at valet parking (RM10 per entry charges), or park at road side (not sure what is the charges).
Besides the car park problem, only provide 1 access card to 1 room. 1 access card can only let 1 person go through the barricade, other family members need to wait for the guard to help open the barricade to go through. Which I found the system too stupid.
Overall, the hotel is quite nice.
Family - Oct 19, 2017