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  6. D'Majestic Place By Swiss-Garden

D'Majestic Place By Swiss-Garden

376, Jalan Pudu, , Kuala Lumpur, Malaysia, 55100
According to 275 guests
Very good and if I'll be back in Malaysia I will stay in d'majestic place by swiss-garden
Rizky F. V.
See all reviews
Based on 186 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Pudu LRT Station
(0.22 km)
Hang Tuah Station
(0.70 km)
Imbi Monorail Station
(0.70 km)
Low Yat Plaza
(0.84 km)
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Review by Traveloka users

176 Traveloka customers have stayed in this hotel and given reviews:

Overall good and nice swimming pool view
No complimentary parking. When arrived room is not ready and delay for 2 hours. Towels are not ready. Only 1 lift is functioned when midnight. Toilet is smelly.
WiFi no connecting. not clean the room. clean service so bad at
all is well until you have to pay for your parking. I stay for 2 nights, however the room was not being clean up even though already put signage make up room. quite upset. by the time I reach back to hotel already 4pm and the room still not be tidy.
Great hotel with all the comfort
Very good and if I'll be back in Malaysia I will stay in d'majestic place by swiss-garden
Super great view at the rooftop pool! Fantastic services, also really helpful and friendly staffs. Love it here and definitely will come back again.
The air conditioner is so bad, it is too hot, but overall the swimming pool is so good
Good. But breakfast is not good. Okay.
Overall is good enough, but the service really bad. Receptionist is really make us disappointed, we have booked the hotel with group, but we almost relocated to the other hotel that we can't accepted it. The lift also have some trouble, 1 lift just operated. so it's take we waiting so long for up and down But we really love the swimming pool! You must take a photo! The room and breakfast is good enough
Based on
186 reviews
Review from
Solo travel13
Friends getaway31
Rating Result
Very Bad
Very Good
Excellent Stay!!
It was a great stay. Love the layout of the room and the infinity pool! The staff deserve a big round of applause as I have left my GoPro in the room and the staff ensures me that they will keep the item safe until I collect it back. Kudos to the team!!
Couples - Oct 4, 2017
I've just spent a night at this hotel and unfortunately I have to agree with the poor reviews I've just read. My room stank of cigarette smoke and when I complained the only member of staff I've seen here (just one guy at reception) said 'it's not our fault if guests smoke. This is a non-smoking hotel'. There are so many design faults - the restaurant is right in the middle of the building so it's very disturbing, esp if you on the lower floor (which all the hotel rooms are as the upper floors are 'residences'). The door to the shower knocks the shower head as you open it (duh!) so you have to kind of 'sneak in the door' if you want to shower. There was definitely an 'eau de toilet' smell in my room. Not sure where that came from. I actually quite liked the area which is very very 'local' and not touristy at all. But I agree, this should be reflected in the price, which is very high for what you get. The 'rooftop pool' and area is just ick. Much better options in KL I'd say.
Friends getaway - Oct 1, 2017
David H
Theft by staff
Be very careful. My wife's wedding ring was stolen from the room by the staff while she was at the gym. When we went to the police. We found out the staff are from an employment agent. The hotel had no identification for the staff member. The safe was not functioning. When we asked to talk to the general manager she said she was not going to get involved it was up to the security staff. Many months have gone by without any contact from the hotel. Even the police could not get the thefts identification details. So so disappointed with Swiss Garden management. Note we stayed many times for business. David
Business - Sep 28, 2017
Didn't stay the night
Decided to book despite recent bad reviews. The pictures make this hotel look like a dream, unfortunately not our experience, we didn't even stay the night! The location is poor in a run down area, the staff are rude and unfriendly. We got shown to our room which was dirty, run down and absolutely stunk of cigarette smoke, in a 'non smoking' hotel! We asked to swap rooms and was told the hotel was busy and that we would have to wait 5 hours for a new room, after a very long journey we just wanted to sleep and were told we would have to go back to our stinky room! In the end after a bit of a battle we checked out, perhaps this would have been a different result if it had been a different room, but the whole event was dealt with terrible and we were not comfortable staying.
- Sep 20, 2017
Photos are deceiving
This hotel looks lovely and has so much modern potential, when we got there the receptionist was friendly and we went to our room, the room was ok, looks better in the photos, I'm not sure when the housekeeping is done.. from checkin we had a half roll of toilet paper and it was never refilled, thankfully there was a box of tissues in the room, also for the duration of our stay (4nights) we had no hot water for a shower, I know the city is warm and humid but it's still nice to have a warm shower rather then a freezing cold one. We didn't try any of the food so I can't comment. The infinity pool was gorgeous and lovely views, but there was a shortage of towels for our stay when using the pool and to wash. To me the photos make the place look nicer than it is, seems like an unfinished or half furnished place in KL
Couples - Sep 12, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
  • In-room Facilities
    • Desk
    • TV
    • Shower
    • Minibar
    • Cable TV
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • 24-hour Receptionist
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • General
    • Family room
    • AC
  • Things to Do
    • Outdoor pool
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at D'Majestic Place By Swiss-Garden is a good choice when you are visiting Bukit Bintang.

      The hotel is located only 0.7 km away from Hang Tuah Station.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About D'Majestic Place By Swiss-Garden

      D'Majestic Place By Swiss-Garden is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, D'Majestic Place By Swiss-Garden provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at D'Majestic Place By Swiss-Garden, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at D'Majestic Place By Swiss-Garden is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from D'Majestic Place By Swiss-Garden exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      D'Majestic Place By Swiss-Garden is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at D'Majestic Place By Swiss-Garden.

      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.