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  1. Hotel
  2. Malaysia(7,453 hotel)
  3. Penang(679 hotel)
  4. Penang Island(615 hotel)
  5. Batu Ferringhi(70 hotel)
  6. DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang

Hotel
56 Jalan Low Yat, Batu Ferringhi, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
Featured Image DoubleTree Resort by Hilton Hotel Penang
Featured Image DoubleTree Resort by Hilton Hotel Penang
FUNCTIONAL_HALL DoubleTree Resort by Hilton Hotel Penang
EXTERIOR_BUILDING DoubleTree Resort by Hilton Hotel Penang
BEDROOM DoubleTree Resort by Hilton Hotel Penang
See all photos
Impressive
8.7/10
According to 102 guests
It was a great stay for 3 days and 2 nights. worth every penny you spend. The room is spacious and very clean. staff are very helpful and friendly. please come and experience it. five stars over five!
Anis S. S.
See all reviews
Hotel facility
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Tanjung Bungah Floating Mosque
(1.46 km)
Batu Ferringhi Beach
(2.35 km)
Mount Miriam Cancer Hospital
(4.06 km)
Tropical Spice Garden
(4.65 km)
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Review by Traveloka users

Based on 102 reviews

8.7
Impressive
Fantastic
50
Very Good
38
Satisfying
5
Average
9
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.0
- Family vacation
Slow check in process. We had to wait for almost an hour in line even though there were only 2-3 people in front of us. Anyhow room was great, spacious. Our room even came with pull out bed. The kids love the kid pool so much. Hope to come back soon.
9.7
- Family vacation
Nice hotel.. plan to come back to bring my whole family here. Excellent services from staff lobby and house keeping department.
10
- Romantic Vacation
Lovely hotel. Eco friendly. And super friendly staffs
9.4
- Family vacation
Excellent and comfortable hotel, they are unique because provide cookies when we were checking in and the cookies are still hot.
5.1
- Romantic Vacation
Aside from the comfy bed, the experience wasn't great. On our first day, we called to complain about the bathroom drain not working, the shower is flooding. I told him at the bathroom drain isn't working. The guy in the front desk said he would send someone over to check and look but no one did. When I called again to complain and ask if we can just have a different room, he laughed at me! Unbelievable. We were only staying for 3D 2N so we just decided to tough it out and leave very early in the morning. Please train your staff better. Good customer service could have saved this review. Also, no wifi. Even small cafes in Penang had free wifi, but here you'd have to sign up as member. Just book a different hotel.
5.7
- Shopping & Culinary
I was extremely upset when the staff gave another guest the key card access to my room. Luckily I latch the door from inside. When I heard the sound of someone trying to open the door, I quickly get dressed and open it myself. To my surprise, there were 2 men (1 staff and 1 guest) trying to access my room. A minute later the receptionist called and asked for my last name. I think they got messed up with our booking during check-in. After dinner, when I return to my room my key card was not accessible to my room. Called operator using the in-house phone twice and waited for 30 minutes but no one came. I was so furious and went down to the reception myself. Got access to my room back after making some scene at the lobby which I am not proud of. Check-in was a bit slow but I was still okay until these 2 incidents happened. Wrote a feedback letter to their contact us website on the night when I was still at the hotel but until now (after 3 working days) still did not receive any reply from them. I will definitely not return back to this hotel and not recommending it to my family and friends.
8.8
- Romantic Vacation
Food and room was great. Recommended
8.3
- Family vacation
Nothing special nothing bad either. Fast check-in fast check-out. Standard buffet, beautiful pool.
10
- Family vacation
1. New hotel room 2. Warm welcomed by hotel staff, with a delicious warm cookies. 3. Tasty, delicious and variety buffet breakfast 4. Nice pool and fitness facilities 5. Kids club for kids activities. 6. Definitely will come again.
9.7
- Family vacation
Great hotel, really clean, comfortable, worth for every penny i spend.. i got free upgrade to balcony room.. really love it
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<p>The following fees and deposits are charged by the property at time of service, check-in, or check-out. </p> <ul> <li>Fee for buffet breakfast: MYR 58 per person (approximately)</li> <li>Late check-outsee more

Hotel facility

Description

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Fitness center
    • Children club
    • Children club
    • Children pool
    • Spa
    • Pool sun loungers
    • Spa
    • Spa
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
  • Business Facilities
    • Computer station
    • Conference room
    • Meeting facilities
  • Kids and Pets
    • Babysitting with surcharge
    • Supervised childcare
  • Food and Drinks
    • Bar
    • Breakfast (surcharge)
  • General
    • Smoking area
  • Transportation
    • Area shuttle
  • Nearby Facilities
    • Grocery
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      <p> <b>Location</b><br> DoubleTree Resort by Hilton Hotel Penang is located in area / city Batu Ferringhi. </p> <p> There are plenty of tourist attractions nearby, such as Tanjung Bungah Floating Mosque within 1.46 km, and Batu Ferringhi Beach within 2.35 km. </p> <p> <b>About DoubleTree Resort by Hilton Hotel Penang</b> </p> <p> Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. </p> <p>The hotel’s fitness center is a must-try during your stay here.</p> <p>Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.</p> <p>Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.</p> <p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p> <p>Savor your favorite dishes with special cuisines from DoubleTree Resort by Hilton Hotel Penang exclusively for you.</p> <p> Enjoy luxurious treats and incomparable experience by staying at DoubleTree Resort by Hilton Hotel Penang. </p>
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.