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DoubleTree Resort by Hilton Hotel Penang

Hotels
56 Jalan Low Yat, Batu Ferringhi, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Traveloka
8.6 Impressive
From 327 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The room is very clean and as the same as the picture. Family friendly hotel. The hotel gave compliment super yummy cookies while checking in. Everything is great.
Jane R.
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Facilities
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Location Info

56 Jalan Low Yat, Batu Ferringhi, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Per Night
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Check-in
Thu, 07 Jul 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 327 reviews
8.6
Impressive
Fantastic
146
Very Good
134
Satisfying
11
Average
36
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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complete facilities (1)
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Language
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SK
1 Reviews
5.9
/ 10
5.9
Staycation
Totally unsatisfied their so call 5 star hotel service. Car park charge client. Request red wine glass also charge client service charge, and took more than 1 hours to deliver. And the room quality max can rate 3 star only. Definitely wouldn't go back again.

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SM
6 Reviews
5.5
/ 10
5.5
Holiday
Hi. Doesn't have 4star standard, parking too narrow,unable to check in even until 6.30 pm !Why pay parking for in guest ? Rooms not up to 3star standard. Why don't have any security to guide guests ? Breakfast very bad but so pricey,minimum choices. Pls improve your amenities and standard things. Room service and housekeeping staff was great.

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MN
3 Reviews
10
/ 10
10
Staycation
Everything was good. Will come again in the future.

1 liked this review

MF
1 Reviews
9.7
/ 10
9.7
Holiday
Receptionis is very helpful and smile alway expecially name (Faiq) Very good .Room is big and beautiful .Cookis is very delucious and big.Breakfast is good and big place.So totally is very goos hotel and nice to stay . Come again

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16 Reviews
10
/ 10
10
Staycation
Perfect🌟🌟🌟🌟.. my kids love the pool, surely will come again to stay here 😁😁, for family very recommended 👍👍

2 liked this review

5 Reviews
9.7
/ 10
9.7
Staycation
I really enjoyed my staycation in this 5 star rating hotel. Room was cleaned, receptionist was very friendly, Valey Parking was easy and really convenient, room AC was Cold (Which I LIKE), ordered the room service (Ferringhi Toast) it was really good and fresh (My wife enjoyed it), perfect location if you plan to stay in Ferringhi area. I personally enjoyed my stay and will definitely come back to this hotel. Highly recommended to those who plan to experience a perfect getaway in Penang! 5 Star quality value with a cheap price.

1 liked this review

NZ
2 Reviews
9.4
/ 10
9.4
Holiday
I love it. Will come again.

2 liked this review

SB
15 Reviews
6.3
/ 10
6.3
Family vacation
Unfriendly receptionist. Was there at 2pm but informed room still not ready. Were asked to wait until she called but never did. Have to go and asked again whether ready or not. Breakfast was served, the choices were okay but when the food came, it looks like hostel foods. Not worth the money to add for breakfast since buffet breakfast still not allowed. Pools are open for guests but still no safety precautions taken since now is covid 19. Taken at own risk and I did not allow my son to go for swimming.

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HI
1 Reviews
6.4
/ 10
6.4
Holiday
Waiting long for check in, around 40mins. Then, the room I got has problems. The sink no hot water, the shower no hot & cold water. So I called reception and they send the maintenance staff to repair but the maintenance staffs come to my room and wearing the shoes. Then, after troubleshooting he said housekeeping will come and clean the bathroom. I waited so long and need to call reception again and the housekeeping staff come to my room to clean the bathroom while wearing the shoes! And she doesn't use any soap or not sanitize the bathroom! She just came and sweep by using a towel that I can do it myself! She didn't mop the room!

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DN
2 Reviews
9.4
/ 10
9.4
Good hotel nice and clean room

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Location
DoubleTree Resort by Hilton Hotel Penang is located in area / city Batu Ferringhi.

There are plenty of tourist attractions nearby, such as Tanjung Bungah Floating Mosque within 1.46 km, and Batu Ferringhi Beach within 2.35 km.

About DoubleTree Resort by Hilton Hotel Penang

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from DoubleTree Resort by Hilton Hotel Penang exclusively for you.

DoubleTree Resort by Hilton Hotel Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at DoubleTree Resort by Hilton Hotel Penang.

Hotel Policy
Hotel policy is not yet available.
Facilities
Hotel Services
  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
Things to Do
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Spa
  • Pool cabanas
  • Pool sun loungers
Business Facilities
  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station
Public Facilities
  • OTHER
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
Food and Drinks
  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar
General
  • Swimming pool
  • Smoking area
  • Parking (surcharge)
  • Terrace
Accessibilty
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
Family-friendly Facilities
  • Kids club
  • Children pool
Nearby Facilities
  • Souvenir shop
  • Grocery
Kids and Pets
  • Babysitting with surcharge
  • Supervised childcare
Transportation
  • Valet parking (surcharge)
Sports and Recreations
  • Fitness center
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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