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  6. East Indies Residence

East Indies Residence

133, Jalan Masjid Kapitan Keling, Georgetown, Penang Island, Penang, Malaysia, 10400
Exterior / Building
Swimming Pool
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Based on 63 traveler reviews

Nearby attractions
Chulia Street Night Hawker Stalls
(0.27 km)
Little India Penang
(0.27 km)
Penang Heritage Trail
(0.40 km)
Penang Mural Street Art
(0.40 km)
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Review by Traveloka users

Based on 2 reviews

Show reviews that mention...
- Medical Travel
I'm satisfied . I will come again
- Family vacation
My room was upgraded from double deluxe and a double deluxe jacuzzi to a family room. Overall, nice place to stay because everythin is nearby. Only the breakfast meal should be improved on the speed and service. thanks
Based on
63 reviews
Review from
Solo travel4
Friends getaway14
Rating Result
Very Bad
Very Good
Tony I
Stayed for 3 days , the room was clean and tidy apart from hair clogging shower drain which we had to remove. It’s in a great location but can be noisy at times if your a light sleeper. The girl on reception staff have no interest in helping you could not even direct us to a laundry service we had to google to find one.
Family - Oct 14, 2017
Clean hotel in the midst of town
I booked the family duplex which comes with 2 double beds. The room is clean and has the basic necessities. The lower floor has a toilet and the upper floor is the full bathroom with shower. The aircond was powerful enough to cool the huge room. They don't provide any tea or coffee sachets but you can purchase it from a 24-hour convenience store a few doors away, or visit any cafes within the vicinity. They have a swimming pool in the courtyard but it's catered for young children. There is no lift as it's a heritage building so those with knee problems just take note. I would recommend this boutique hotel if you're looking for something smack in town and need a clean comfortable place.
Family - Jul 16, 2017
Simon Z
Great location
We came in 2016 as a couple. The hot water wasn't working at first in our room, but they fixed it soon enough. The reception staff were extremely friendly, which was a big plus, and spoke good English. Most annoying thing was the Wi-fi didn't reach our room, despite it having what appeared to be a router in the room itself. Mornings were also loud with temples/mosques calling for prayer. We didn't use the pool or anything but it's a fairly small hotel. By far the best part about the hotel is its location - walking distance to the heritage walk and close to Armenian street. Also close to Little India where there's some great food. Hawker centres aplenty nearby (within 10mins walk) with fantastic food at ridiculously low prices. Don't expect great amenities but it's pretty good value if you need a place to rest and relax for the evening.
Couples - Jan 2, 2017
Lovely hotel in the midst of tourist attractions
We stayed at the Boutique Residence hotel on a short trip to Penang and were very impressed with it.. The hotel was part of a row of shop houses that have been converted into a niche boutique hotel. Very clean and exceptionally friendly service. There are limited parking places and the roadside parking, right in front of the hotel, could be reserved for you if you plan to drive. The rooms are beautifully decorated and I like the fact that the sitting room is on the lower floor and the bed on the mezzanine floor. There are 2 showers/toilets - one on each floor. There are other rooms which has the living room and bed on the same floor and also a suit which can sleep 6-10 pax. Around the hotel are the various heritage sites and other places of interests. Penang is famous for its hawker food and some of the well known ones are within a short driving distance. There is a small pool in the hotel but it is more for dipping in your feet to cool down and not for swimming.
Family - Dec 31, 2015
Alan C
Very disappointed & nothing worked!!!
Location was nice but nothing worked! The owners have apparently changed and fired most of the staff and the remaining staff can only say sorry and then do nothing about any problems!!! Our air conditioner had a big rattle and sounded like a plane taking off but couldn't cool the room. The swimming pool had a film and pools of soapy god knows what on the top but they insisted it was clean. We stayed for 5 days, and the bathroom was never cleaned and we only got towels the night before we left? The safe did not work. None of the gym machines worked, wifi did not work in the rooms and very slow in the lobby! No breakfast and the restaurant is closed! It's gone down hill quickly!!!! Very disappointed :(
Family - Dec 27, 2015
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • TV
    • Shower
  • Hotel Services
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Non-smoking room
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Fitness center
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named The Boutique Residence Hotel

    East Indies Residence is a hotel in a good neighborhood, which is located at Georgetown.

    The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.79 km away.

    Not only well positioned, but East Indies Residence is also one of hotels near the following Chulia Street Night Hawker Stalls within 0.27 km and Little India Penang within 0.27 km.

    About East Indies Residence

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    East Indies Residence is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at East Indies Residence.

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

    The Boutique Residence Hotel will going to change the name from The Boutique Residence to East Indies Residence from December 1st 2016. Other than this, everything will be remained as the same.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.