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  6. Econtel Hotel

Econtel Hotel

No: 64, Persiaran Bayan Indah, Bayan Bay, , Queensbay, Bayan Lepas, Penang, Malaysia, 11900
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According to 47 guests
Short business travel is all right.
Toh K. H. P.
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Based on 16 traveler reviews
24-Hour Front Desk

Nearby attractions
USM - Universiti Sains Malaysia
(2.21 km)
(3.04 km)
Pantai Hospital Penang
(3.24 km)
Penang Bridge
(5.40 km)
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Review by Traveloka users

23 Traveloka customers have stayed in this hotel and given reviews:

Econtel Hotel is likely the best budget and location hotel at Queensbay area I've ever stay.
Quite noisy at night but good enough for the price
One of the window in room unable to lock, maybe it's broken, please do the maintenance always. It's dangerous for those who bring baby together, my son is keep touching the window. Thank you
It was okay except at night it was quite noisy and quite hard to sleep.
Bad experience at all. Toilet is not clean. There was a pair of fake eyelashes stick on the toilet mirror and no toilet roll is provided. So-called deluxe room is small and it is not clean at all! Dust and old receipts were seen alongside the bed. Totally unsatisfactory. Receptionist is not friendly as well. Overall so bad.
It was great. The staffs are friendly. The price are reasonable.
For short stay is ok. But the hotel lack of maintenance.
Too noisy at night can't sleep coz opposite SCUBA pub live band so loud.
The place is suitable and comfortable for budget hotel. Reception is good.
The room is comfortable. Very satisfied! Easier to find the restaurant, malay, chi, mamak disher and the mall so near.
Based on
16 reviews
Review from
Solo travel3
Friends getaway1
Rating Result
Very Bad
Very Good
Nabila S
Need improvement
Room is small, crowded. Aircond is not strategically located, takes longer time to cool the room. Noisy sound at night from the pub right in front. Staff is always missing from the front counter, thus delaying my time.
Business - May 8, 2017
Avoid it .
Noisy noisy noisy noisy noisy noisy noisy!!...Had to work early...Cannot sleep at night as it is next to a pub...The whole room (with window facing the pub) was shaking from the disco music!!..Even though it was already after 2 am!!...avoid this hotel..regret staying there..no soap and kettle..Just towel n hv to walk up with bags..no sound proofing...
- May 6, 2017
Jann Jian C
Glory Hole!
I have never made any bad review about any services/food around me before but what I have experienced in this hotel is the worst nightmare so far. Two good things about this hotel: The hotel is at a good location as it is close to Queensbay Mall, everything is convenience and the staffs are rather friendly. Other than that, it was an awful experience. If you look at the picture I took, you can see that there is a gap between the window and the wall next to the bed, and the gap actually connects my room to the room below me. In another word, I can hear everything very CLEARLY like what's going on in the room below me. The 1st day I checked in the hotel in the afternoon, I was having fever and needed a good nap, after settling everything, i fell asleep and I left my work phone on top of the blanket. When I woke up I realised my work phone is gone! I tried searching my room thoroughly and I couldn't find it, I was very sure the phone was on the bed as i did some arrangement before i sleep. The explanation can be either someone came into my room and took it (which it doesn't make sense, because my personal expensive phone is still with me) OR the phone flipped and dropped into the hole/gap when I was pulling the blanket while I sleep. If is the latter, then the guest in the room below me probably saw the phone and took it. I informed the receptionist immediately after i suspected it dropped to the lower floor and we both went to room below my room and try looking my phone but we found nothing. According to the room guest, that room was booked for his company's staffs, he was not the only person has access to the room to sleep, so somebody else might found the phone and left earlier while i was still taking my sick nap. Well to the staffs' credit, they do spend reasonable effort in locating my phone including searching both my room and the room below me, and call me to follow up about my work phone. At the same night, I was trying to sleep again after the lost phone experience and i realised i couldn't, not because i slept too much in the afternoon but the voices around me is so overwhelmed! I can hear my neighbours flashing their toilet bowl, open and closing their door and etc. At early morning 230am, thanks to the neighbour hotel - Eastin Hotel, there were few trucks of lorry loading stuffs in and out, about 20 -30 man talking very loudly, shouting, laughing at each othe, it lasted around 1 hour and i only managed to sleep at 4am. The second night, after i came back from work, when i entered the room, i don't know why suddenly there are so many mosquitoes appeared in my room, i have done a rough count, probably got 10 mosquitoes in the room and i only managed to kill 3. After the 1st night lesson, i decided to sleep early. Around 2:30 am, i have been woken up by the erotic/loud/having sex until your neighbour piss off (literally) sound from the room below me. The girl was so loud it almost sounds like they are having sex in front of me. Okay, you can imagine the rest.
Business - Apr 27, 2017
More to like an Inn
Walking distance to Queensbay mall. No lift. You need to climb the staircase with ur heavy luggage. So prepare light luggage if u want to stay here. Simple room, simple amenities (Only shower gel and toilet roll). No kettle, fridge, cups. You need to prepare own bottle or cups to get the water at common area. However, the water filter seems to be very dirty. So advise to get mineral water from store. Ironing will be performed at common area too. Environment very noisy during night due to some singing in the bar or karaok is going on. You can't believe there are some mosquitoes in the room. Please bring your own towel as i found the towel not really clean and there are stains on it.
Business - Apr 20, 2017
Pros: 1) Walking distance to Queensbay shopping Mall. Location is superb. 2) Hotel relative new, so everything is still nice and functioning. 3) Hairdryer and hot shower provided. 4) Surrounded with eateries, pubs and convenience shop. 5) Good size bed, mattress not too soft or too hard. 6) Iron, iron board and water dispenser readily available at hallway. 7) Hotel located just behind Eastin Hotel. 8) Astro channels provided which is a nice addition. Cons: 1) Not so friendly or could careless Malay receptionist. Don't volunteer info unless you ask, like wifi password and parking fee redemption. Customer service is really lacking. 2) Parking is a problem, and need to pay. 3) No ventilation or window in the shower, so it's always wet and slow to dry after each shower. 4) No mini fridge. 5) Like most hotels, slamming of doors and noises from hallways can be heard clearly. 6) Room size maybe an issue for some that requires more walking space.
Couples - Oct 31, 2016
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • WiFi in public area
    • Coffee shop
  • General
    • Family room
    • AC
    • Non-smoking room
  • In-room Facilities
    • TV
    • Shower
  • Hotel Services
    • Luggage storage
    • 24-hour Receptionist
  • Accessibilty
    • Access friendly
  • Business Facilities
    • Photocopier
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at Econtel Hotel is a good choice when you are visiting Queensbay.

      The hotel has a very good location, also near the Penang International Airport (PEN), which is only 5.51 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Econtel Hotel

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Econtel Hotel .

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      With all facilities offered, Econtel Hotel is the right place to stay.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.