1. Hotel
  2. Malaysia(5,789 hotel)
  3. Kuala Lumpur(1,135 hotel)
  4. Kuala Lumpur(1,133 hotel)
  5. Kuala Lumpur City Centre(185 hotel)
  6. Fraser Residence Kuala Lumpur

Fraser Residence Kuala Lumpur

Hotel
No. 10 Jalan Cendana Off Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Kuala Lumpur, Malaysia, 50250
Exterior / Building
Restaurant
Restaurant
Functional Hall
Lobby
See all photos
Impressive
8.7/10
According to 131 guests
Very good hotel and varied food at breakfast.
Indah P. P.
See all reviews
Based on 1,109 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Bukit Nanas Monorail Station
(0.27 km)
Kampung Baru MRT
(0.34 km)
KL Tower (Menara Kuala Lumpur)
(0.66 km)
Medan Tuanku Monorail Station
(0.68 km)
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Review by Traveloka users
Review
8.7
/10
Impressive
Cleanliness
9.10
Comfort
9.27
Meal
8.31
Location
8.54
Service
8.54

69 Traveloka customers have stayed in this hotel and given reviews:

9.4
Good place and comfortable, nice services.
5.4
I arrived at the hotel at 4PM on Saturday. There was only 1 person at the desk. After sometime, she checked us in and told us that the room was not ready. Here is how the conversation went with the front desk: Me: Do you know what time will the room be ready? Fraser: Ummm. we don't know yet. Me: What time is the check-in time usually be? (I know it is 2pm, I was just checking her at this moment) Fraser: Usually around 3pm. Me: isn't it supposed to be at 2pm? Fraser: Umm. yes about 2 or 3. At this point I was annoyed because they were already late and was not able to confirm when I can actually check in, she was also trying to lie to me about the check in time. I mean, be honest and apologize for your mistake. We then requested for them to arrange the room assigned to us to not be facing the cemetery (yes, there is a cemetery right beside them). At about 5 pm were called and the room was ready. We returned after dinner and the room was pretty clean except that it was not maintained properly. There were spots on the sofa, the wall paint was chipped here and there. But the room was spacious, the bed was comfortable so off we go to sleep. The next day we went out for the whole day and returned to the room at about 9.30 pm. To our surprise, the cleaning service was cleaning our room at that hour and hence we could not settle to rest, breakfast was not so great either. I think for a young hotel, they have a lot of room to improve.
9.6
Room is very clean and spacious but entrance from parking to tower 1 lift was dirty, there's someone vomited and it was not clean even on the day I check out.
9.1
A new and spacious hotel. Internet WiFi was a bit off. Not much TV channels to choose from.
9.7
I love the honesty of staffs here. left a branded portable speaker and necklace at the hotel and only realized a day after check out. wasn't expecting to be able to get those 2 items back. very grateful that the staffs actually returned them to me than to keep it for themselves.
9.7
A good hotel with excellent facilities. improve service efficiency of staffs
8.5
A good hotel, nice, superb but less breakfast choice, taste just so so, need to improve in breakfast food
6.3
I call the operator and tell the problem that I had that night. TV in the bedroom is not working, after the technician come and check the tv, he left and said, wait until operator call for changing the room. TV is not function anymore due to some technical error. I keep waiting more than 45mins and keep calling the operator, unfortunately, the operator still cannot fix the problem. Plus she never say 'sorry' to me for not updating me at all. with this upset review, I hope that residence will always be alert. And always care the customer's hospitality. other than that, the room condition was perfect and awesome. thanks.
9.1
We were surprised with the free room upgrade.
8.5
Spacious and nice room. got it at very cheap price.
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Based on
1,109 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business104
Couples414
Solo travel45
Family367
Friends getaway106
Rating Result
Very Bad
65
Bad
58
Average
98
Very Good
301
Extraordinary
587
عبود ا
Review
Good hotel and nice furniture، but the reception service is bad and there is no interest for bookings . booking honeymoon traveler and the whole room is single . They say must be wait to 12 pm for try to change the bed .
- Nov 13, 2017
Fazhlina Z
Delivers but lacking...
Wishing fr a romantic getaway-this is definitely not for you Pros. 1.equipped with modern home appliances.suitable fr a family or couple planning to stay long and explore kl 2.reasonable price with the service provided Esp if u stay with large family,family with kids 3.jacuzzi n sauna provided 4.kids friendly pool 5 large clean room Cons 1.poor sound insulation.noise from the traffic can be heard.not suitable fr light sleeper 2.average breakfast buffet 3.poor customer service We struggled with our bags but nobody offered to help although there were hotel workers around. Rare! 4.jacuzzi in ladies room not warm.but in the gents too hot according to hubby 5.delayed checkin although we arrived at 3pm. All in all,it served its purpose fr comfortable accomodation.but overall it doesn't deliver as the perfect weekend getaway as i expected.
Family - Nov 13, 2017
ADIL D
Extremely unsatisfactory.
During my stay I found that the staff was extremely uncooperative and unwilling to help. the worst experience was when I had a booking confirmation until 3pm but was forced to check out at two pm and the staff even booked my cab for me seven hours before my scheduled flight. The in room dining was below par. location is good and central. The staff need to smile more and learn to be courteous. they could probably take a tip or two from. their neighbouring countries. I would recommend other umpteen hotels in the same vicinity for a better price. They're thriving on tourism when they don't know the true meaning of service to their guests. I haven't even received my deposit of Rs. 2000 that was promised to be credited to my account within three working days.
Family - Nov 9, 2017
Advisor_Miro
Modern residence with poor WiFi
Two towers (38 floors) located in the centre of Kuala Lumpur. Beautiful view of the city from balconies on upper floors, however sound insulation of rooms is not the best so you might be disturbed by the noise from outside. Typical Fraser rooms - modern, spacey and well equipped for a long stay (with a big fridge, microwave, cooker, washmachine and basic pots, dishes and cutlery). There was an extremely poor WiFi coverage, almost impossible to use internet. Quite good breakfast menu, local and also international, athough nothing à la carte (even no eggs) and only pre-prepared tea in a tank. If they fix WiFi, it will be a very good place to stay.
Business - Nov 9, 2017
ElderTrekkers
Location, Well-Appointed Rooms
SPACIOUS, well-appointed rooms although figuring out how to use the washing machine was a challenge for us. Good location near a metro station, nice pool and helpful staff. We spent several comfortable days here. And the breakfast buffet was excellent.
Couples - Nov 7, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • WiFi in public area
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • Food and Drinks
    • Bar
    • Cafe
    • Dining area
    • Snack bar
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoking area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Accessibilty
    • Access friendly
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Fraser Residence Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre.

      The apartment is located only 1.56 km away from Ampang Park Station.

      This apartment is very easy to find since it is strategically positioned close to public facilities.

      About Fraser Residence Kuala Lumpur

      Fraser Residence Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      Have fun with various entertaining facilities for you and the whole family at Fraser Residence Kuala Lumpur, a wonderful accommodation for your family holiday.

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The apartment’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Fraser Residence Kuala Lumpur exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Fraser Residence Kuala Lumpur is a apartment with great comfort and excellent service according to most apartment's guests.

      Get precious and unforgettable moment during your stay at Fraser Residence Kuala Lumpur.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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