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  6. Golden Palace Hotel Bukit Bintang

Golden Palace Hotel Bukit Bintang

Hotel
174-176 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
Lobby
Lobby
Bedroom
Bedroom
See all photos
Good
6.4/10
According to 33 guests
Based on 40 traveler reviews
AC
Parking
24-Hour Front Desk
WiFi

Nearby attractions
Imbi Monorail Station
(0.19 km)
Low Yat Plaza
(0.20 km)
Hang Tuah Station
(0.41 km)
Bukit Bintang Monorail Station
(0.51 km)
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Review by Traveloka users
Review

Based on 18 reviews

6.4
Good
Fantastic
1
Very Good
6
Satisfying
7
Average
19
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
5.1
- Business travel
No TV work no change clothes
6.1
- Family vacation
Bad cover is dirty, room is not good smell. have an insect
6.3
- Backpacking
It lacks hot water and hair dryer. The good point is that it's clean and full of light
8.7
- Shopping & Culinary
check in process a little bit long (waiting time about 20 minutes). hot water not work. but, the location is great, near IMBI station and just 5 min by foot to pavilion etc (bukit bintang)
5.2
- Family vacation
Nice location, however minor improvement required
Translated by Google
8.1
Good. but the reception is not polite
4.5
Booking rooms view City, but there is no view at all
7.4
For the whole very good but if a little noisy night by another hotel guest that disrupts comfort
6.6
- Family vacation
Less than satisfactory, uncomfortable for family holidays
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Based on
40 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business2
Couples9
Solo travel6
Family6
Friends getaway14
Rating Result
Very Bad
25
Bad
6
Average
3
Very Good
0
Extraordinary
6
Rob T
Cannot recommend
This place had good points but I'll be honest there are many more bad points and I cannot recommend it. Firstly the good: It is cheap, 30 dollars a night will get you an en suite room and technically breakfast is included It's location is great, within 5 minutes of bustling bukit bintang but still no traffic/street noise Also Mahfuz, he was on reception during the day times we were here and he was incredibly helpful, very pleasant and deserves to be working somewhere much better. The bad: Our room was dark, very dark. I've uploaded a picture at 11am in the morning, you'd need lights 24 hours a day. The room was damp, smelt of a mixture of smoke and damp and generally a very unpleasant place to be. The bed and with multiple stains (again see pictures). The wall sockets were sometimes a little loose and not attached to the wall. The aircon leaked (we collected over 3 liters of water in the kettle from it) and was covered in mold (see pic) so I hate to think what we were breathing in. The toilet seat was broken and the bathroom fittings were generally falling apart. On the last day I found a huge cockroach in my luggage to. The breakfast is served at a partner hotel approximately 5-10minutes walk up the street and you get the choice of slightly spicy omelette with paratha, aloo paratha (very nice but a much much for early breakfast but as I had it at 11 I didn't mind) or bread and jam. I also got bitten over 15 times in our room by mosquitos or similar despite not seeing them anywhere else in the city, I can only assume they were happy in the stagnant damp air in there. We did have issues with noisy guests but that can happen anywhere. I would just say that for the price I would honestly try somewhere else as the room was just too dark, damp and depressing for me. We came to hate going back at the end of the day.
Couples - Dec 9, 2016
Ahmed N
Long story
The pretty thing for this hotel is its location only its in mid of bukit bintang area that it a famous place in kl .... the disadvantages very small room , smelly 😖😖, bad respiration , a lot of Indian and Pakistanis that annoying people by high sound and hight laugh ,, more of roach 🕷🕷🕷🕷🕷🕷🕷 and u will find hair remains on bed and pillow .. finally dnt think stay here
- Nov 19, 2016
chung n
Terrible overnight stay. Keep out!
charge me 100 rm when i arrive saying its just a deposit cause they couldn't find my reservation and said i will get it back when check out but when i check out they said i need to ask "hotel travel"(where I booked this hotel from) for a refund, they even grantee me a full refund at the time. When I return to Sydney I contacted hotel travel about what happen, travel hotel was really helpful with chasing down the refund for me, but they couldn't give me a refund because golden palace has refused the refund!!!!!!!!. Word of advised: don't book and stay here. Dirty old hotel with really bad crowd, and lying staff..
Solo travel - Oct 5, 2016
YourLocalReviewer
I HAD TO GO TO THE DOCTOR AFTER STAYING HERE
I stayed in hundreds of hotel but ive not stayed in such a place this bad! I had SOMETHING bit me in the night and my ENTIRE BODY had lumps the next morning. I had to go to the doctor to get a jab of anti histamine. Told the front desk about it, they scoffed at me! Im traumatized just passing tat street because of the pain I went tru in this forsaken hotel. The rooms smell VERY HIGHLY of sewage. Filthy room! IM EXTREMELY surprised that this hotel is still in business. PLS DONT TAKE MY WORD FOR IT....READ WHAT OTHERS GOT TO SAY ABOUT THIS PLACE. PLS DO NOT STAY HERE! YOU WILL RISK UR HEALTH IF NOT LIFE!!!
Solo travel - Jul 9, 2016
Adrian P
Please don't stay here
I'm not one to complain but heck this was aweful. The switches were falling off the wall. Cigarette ends under the bed. And sheets stainded with god knows what. If that's for you then its five stars all the way.
Friends getaway - May 1, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Room service
    • WiFi in public area
  • General
    • AC
    • Family room
    • Non-smoking room
  • Food and Drinks
    • Breakfast
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Golden Palace Hotel is a hotel in a good neighborhood, which is located at Bukit Bintang.

      The hotel is located only 0.41 km away from Hang Tuah Station.

      Not only well positioned, but Golden Palace Hotel is also one of hotels near the following Imbi Monorail Station within 0.19 km and Hang Tuah Station within 0.41 km.

      About Golden Palace Hotel

      Golden Palace Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

      For you, travelers who wish to travel comfortably on a budget, Golden Palace Hotel is the perfect place to stay that provides decent facilities as well as great services.

      When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Golden Palace Hotel provides a pleasant accommodation for your stay.

      From business event to corporate gathering, Golden Palace Hotel provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel , a wonderful accommodation for your family holiday.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Golden Palace Hotel .

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      With all facilities offered, Golden Palace Hotel is the right place to stay.

      Check In Time at 2pm
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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