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  6. Grand Borneo Hotel

Grand Borneo Hotel

Hotel
TA-00-01, 1Borneo Hypermall, Jalan UMS,, Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88450
Lobby
Swimming Pool
Others
Bedroom
Bedroom
See all photos
Impressive
8.6/10
According to 713 guests
12 guests talked about great location
Great place to stay. You can shopping whole day without worry until night.
Noor I. B. D.
See all reviews
Based on 376 traveler reviews
Accommodation Highlights
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
1 Borneo Hypermall
(0.19 km)
Sabah Medical Centre
(4.63 km)
Suria Sabah Shopping Mall
(7.84 km)
KK Plaza
(8.47 km)
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Review by Traveloka users

Based on 713 reviews

8.6
Impressive
Fantastic
204
Very Good
410
Satisfying
49
Average
50
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.3
The hotel management ok, good enviroment and nice food..but the bigger problem is car park because they charge per entry. One day i have to pay almost 4 times so bad and costly.
9.0
- Family vacation
All department staff service is good but it's hard to find car parking around the hotel; I have to pay three times for car park in a day. It's so bad.
8.5
- Shopping & Culinary
Very convenient place to stay
8.5
A nice hotel but little bit hard to get parking
8.8
- Family vacation
Overall is ok.. Just you need to pay extra parking fees as the parking reservation is limited by hotel
10
Easy access to mall.. room is clean.. staff was friendly.. everything was great. worth to stay
9.1
- Shopping & Culinary
Staffs are very helpful and friendly. Room is clean. The hotel is connected to 1 Borneo hyper-mall which is great. The air conditioner make noises. Breakfast buffet choices is good but can be improved.
6.4
- Family vacation
I chose 1 big bed for option and when I called to reservation the morning on 16th, I checked my booking and she said\not available for 1big bed but she offered to combine and I was fine wt that. I told her just to make sure there's no hole in the middle because I have my baby. She agreed. I check-in at around 11pm, I asked the reception if the bed combined? He said there's no remarks saying I requested for combine bed or request for big bed. I am still fine with it, I said it's ok, i'll inform you when I go up. I entered the room, the bed totally two single bed. I called the reception and he said ok he will ask the housekeeping to go there. I respect that they come immediately and understand yr 100% of occupancy but when he combined the bed just not what I expected where two bed combined and put on the 1 of the blanket as a bed sheet and we only left 1 single blanket where we hv to share. I asked the hskping, ow just like that? He said if you request this early there is a way to combine the bed but since last min the setup is like that. I thanked to the hskp for making a quick service but I am so sad wt the reservation did not make it although I called frm the morning to makesure. Reception also I give a credit for the fast action. Breakfast- We entered the breakfast 10 min before 10am. I asked the person at the chasier if we still can hv brkfst. He said yes can but we hv 10min left. I took breakfast what ever left and sat where the table already setup for lunch I think. The lady wt uniform said we can't sit there, so my husband move to the other table. While we hv our bfast, there's more korea guest coming for breakfast and sat at the same table but the lady did not say anything and let them sit there. She don't even give a smile..so not friendly and giving foreigner better service than her own people. I am sorry but I hope yr hotel give improve on this. The rest is okey
9.7
- Business travel
Very friendly and helpful staff. (eg. It was raining heavily, the security staff came and fetch me from my car ready with an umbrella) Beautifully connected to the shopping complex.
8.5
- Family vacation
Near shopping complex. Overall okay. Just for car parking is so limited.
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Express check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoking area
    • Terrace
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Food and Drinks
    • A la carte dinner
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Dining area
    • Set menu lunch
    • Snacks
  • Things to Do
    • Children pool
    • Fitness center
    • Indoor pool
    • Outdoor pool
    • TV lounge
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Sports and Recreations
    • Golf course
  • Accessibilty
    • Access friendly
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Grand Borneo Hotel is a good choice when you are visiting 1Borneo.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 13.9 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Borneo Hotel

Whether you are planning an event or other special occasions, Grand Borneo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Grand Borneo Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Grand Borneo Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Borneo Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Borneo Hotel.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Borneo Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Borneo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Borneo Hotel is the right place to stay.

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.