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  6. Grand DarulMakmur Hotel Kuantan

Grand DarulMakmur Hotel Kuantan

Lot 5 & 10 Lorong Gambut Off Jalan Beserah, Kuantan, Malaysia, 25300
Exterior / Building
8.3/10Impressive
According to 117 guests
Great hotel. Suitable for family vacation. Nice view. Near to the shopping mall.
Noorazam M. N.
See all reviews
Based on 140 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Teluk Cempedak Beach
(4.56 km)
Sultan Ahmad Shah Airport (KUA)
(14.30 km)
Bukit Gambang Water Park
(33.30 km)
Cherating Turtle Sanctuary
(37.52 km)
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Review by Traveloka users
Review
8.4
/10
Impressive
Cleanliness
8.11
Comfort
8.39
Meal
7.91
Location
8.61
Service
8.19

69 Traveloka customers have stayed in this hotel and given reviews:

6.0
The room is spacious. However, the housekeeping didn't clean our room, didn't refill the tea and coffee, didn't change the towel. Very disappointing
10.0
Great hotel. Suitable for family vacation. Nice view. Near to the shopping mall.
8.5
Great stay, amazing hotel environment
8.5
Good location but limited parking space. Overall is good.
5.6
Breakfast really suck. you may spend your money to have your breakfast outside. No varieties on food choices. Nasi lemak and sambal not tasty as before. Even you ask the staff to for scramble eggs, they did in wrong way. Please improve.
8.5
Clean room, nice service and near the shopping mall.
8.5
nice and good for family vacation
5.6
Room size is big as usual. The towel was smelly, the carpet was not vacuum properly, fridge was not clean and there was a leakage at the shower.
7.0
good to stay and easy to go to mall
10.0
It is good and comfortable. I will recommended to my family and friend.
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Based on
140 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business56
Couples9
Solo travel2
Family46
Friends getaway16
Rating Result
Very Bad
10
Bad
16
Average
46
Very Good
42
Extraordinary
26
Kaklie
Big and clean
Big room that can accommodate many people. Big bed and clean room. Friendly staff. Nice and cheap breakfast. Muslim and kids friendly hotel. My daughter enjoy swimming. Near shopping complex and other shops
Friends getaway - Oct 2, 2017
Eleen S
Comfortable stay
We had a short stay here at grand darul makmur.very big room with everthing you need from minibar,iron,a safe, a bathtub,separate shower and flat screen tv.it looks old though but it was fine since it was a short stay.we stayed in a smoking room with a balcony.it was a safety hazard though since the sliding door lock wasn't working properly.overall it was comfortable enough for us.
Family - Aug 31, 2017
Zainuddin A
New Entrance Look
Grand Darlumakmur Hotel? Where is this hotel located? My friend informed me it was formerly known as M.S.Garden Hotel Kuantan. Oh, I know M.S.Garden Hotel but I am not staying there this time around. This hotel has recently changed it's name to Grand Darulmakmur Hotel and the hotel lobby has a new look. It's going on a rebranding exercise. I visited the hotel for meals at their Angelo's Cafe. The Angelo's Cafe also has a new modern look. The food taste good with afforable price. Service can be improve. All the best to Grand Darulmakmur Hotel.
Business - Jun 22, 2017
Ray5
Old Hotel New name
We had problems locating this hotel, as we did not know it was actually the previous MS Garden Hotel. The sign board near the road approaching is still using MS Garden, which we had stayed many times over since 20 years ago or more. The lobby underwent a much renovated to match current days design. it is certainly much better looking and brightly lit. We were told all staff were retain in this change-over of owners. Check-in was fast. But rooms only being renovated slightly, so it is pretty worn out.Towels, furniture, bath rooms very needed to change to match the new lobby. Room size (Family Suite) is big, with 3 single beds. Although the rate is quite high, as we had mistaken it to be a new 4 or 5 star hotel when booking, breakfast was not included..hence it could be considered as expensive. Good thing, is all staff met were very polite and helpful, but we irritated that we need to go down to lobby to complain after the key cards issued to us failed to use on 2 occassions. Pool looked impressive but we do not actually have the time to try it out. Lastly, it would be worthy if the rates are lower or breakfast thrown in.
Business - May 26, 2017
Claire B
Good hotel
Very good customer service. Nice rooms. Nice breakfast. Very centralized. The public toilets downstairs weren't clean well and full of water. The hotel should take responsibility to put up a sign to say that you can't turn left on the crossroads going out to the main road. As it's a one way to the left. Accidents just waiting to happen!
Business - Apr 23, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Wedding service
    • Money changer
    • 24-hour security
    • Bellhop
    • 24-hour Receptionist
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Separate shower and tub
    • Minibar
    • Cable TV
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
  • General
    • Family room
    • AC
    • Non-smoking room
    • Ballroom
    • Banquet
    • Swimming pool
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Sauna
    • Children play area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Nearby Facilities
    • Shops
    • ATM/Banking
  • Sports and Recreations
    • Billiard
    • Darts
  • Shuttle Service
    • Airport transfer with surcharge
  • Accessibilty
    • Access friendly
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Grand DarulMakmur Hotel Kuantan is a good choice when you are visiting Kuantan City.

    The hotel has a very good location, also near the Sultan Ahmad Shah Airport (KUA), which is only 14.3 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Grand DarulMakmur Hotel Kuantan

    Have fun with various entertaining facilities for you and the whole family at Grand DarulMakmur Hotel Kuantan, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Grand DarulMakmur Hotel Kuantan exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Grand DarulMakmur Hotel Kuantan is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Grand DarulMakmur Hotel Kuantan.

    CLOSURE OF SWIMMING POOL

    DEAR VALUED GUEST, AS PART OF OUR CONTINUAL EFFORT TO IMPROVE THE HOTEL FACILITIES, WE WISH TO ANNOUNCE THAT THE SWIMMING POOL WILL BE UNDERGOING UPGRADING WORK EFFECTIVELY ON 27TH MARCH 2017 AND IS EXPECTED TO BE AVAILABLE BY 30TH APRIL 2017.
    WE WISH TO ASSURE YOU WE WILL DO OUR LEVEL BEST TO MINIMIZE INCURRENCE OF ANY FORM OF INCONVENIENCE TO REMAIN AS MUCH UNOBTRUSIVE AS POSSIBLE AND ENSURING YOUR STAY AND PATRONAGE HERE REMAIN PLEASANT AS USUAL.
    WE EXTEND OUR ADVANCE SINCERE APOLOGY FOR ANY INCONVENIENCE AND UNFORESEEN CIRCUMSTANCE THAT MAY OCCUR DURING THE DURATION MENTIONED ABOVE.
    WE HOPE ONCE THE UPGRADING WORK COMPLETED, THE SWIMMING POOL WILL FEATURE A MORE ATTRACTIVE AND CONDUCIVE OUTLOOK FOR YOUR CONVENIENT USAGE.
    YOUR TOLERANCE AND SUPPORT DURING THIS PERIOD ARE HIGHLY APPRECIATED.
    FOR FURTHER CLARIFICATION AND ASSISTANCE, KINDLY CALL THE FRONT OFFICE RECEPTION AT EXT *1.
    THANK YOU. THE MANAGEMENT.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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