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  6. Grand DarulMakmur Hotel Kuantan

Grand DarulMakmur Hotel Kuantan

Lot 5 & 10 Lorong Gambut Off Jalan Beserah, Kuantan, Malaysia, 25300
Exterior / Building
8.5/10Very Good
According to 82 guests
Room was spacious and clean. we love it
Puteri N.
See all reviews
Based on 138 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Teluk Cempedak Beach
(4.56 km)
Sultan Ahmad Shah Airport (KUA)
(14.30 km)
Bukit Gambang Water Park
(33.30 km)
Cherating Turtle Sanctuary
(37.52 km)
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Review by Traveloka users
Review
8.5
/10
Very Good
Cleanliness
8.27
Comfort
8.51
Meal
7.92
Location
8.67
Service
8.27

46 Traveloka customers have stayed in this hotel and given reviews:

8.8
Very comfortable and convenience for family vacation.
8.5
Room was spacious and clean. we love it
6.1
Food very bad especially breakfast. Nasi lemak sambal not tasty like before
9.4
Excellent stay, spacious room.
8.5
Good hotel with great servise
7.0
Old hotel. Have issue with aircond
8.6
Hotel need to refurbish. Location wise is good.
9.4
Spacious room and toilet, new landscaping of pool, access to others location. parking need to improve.
8.8
the room was quite smelly when 1st you enter. the bathtub isn't very clean. the bed is quite small other than that, I think the hotel is just nice
6.1
The hotel failed to inform that the pool has been under upgrading since three weeks ago. Being a family trip, the pool is considered essential. The advertisement still claims the hotel has pool facility, which to me is FALSE ADVERTISING. Adding to our disappointment, the nasi lemak served during breakfast buffet was cold.
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Based on
138 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business56
Couples9
Solo travel2
Family45
Friends getaway15
Rating Result
Very Bad
10
Bad
16
Average
45
Very Good
41
Extraordinary
26
Zainuddin A
New Entrance Look
Grand Darlumakmur Hotel? Where is this hotel located? My friend informed me it was formerly known as M.S.Garden Hotel Kuantan. Oh, I know M.S.Garden Hotel but I am not staying there this time around. This hotel has recently changed it's name to Grand Darulmakmur Hotel and the hotel lobby has a new look. It's going on a rebranding exercise. I visited the hotel for meals at their Angelo's Cafe. The Angelo's Cafe also has a new modern look. The food taste good with afforable price. Service can be improve. All the best to Grand Darulmakmur Hotel.
Business - Jun 22, 2017
Ray5
Old Hotel New name
We had problems locating this hotel, as we did not know it was actually the previous MS Garden Hotel. The sign board near the road approaching is still using MS Garden, which we had stayed many times over since 20 years ago or more. The lobby underwent a much renovated to match current days design. it is certainly much better looking and brightly lit. We were told all staff were retain in this change-over of owners. Check-in was fast. But rooms only being renovated slightly, so it is pretty worn out.Towels, furniture, bath rooms very needed to change to match the new lobby. Room size (Family Suite) is big, with 3 single beds. Although the rate is quite high, as we had mistaken it to be a new 4 or 5 star hotel when booking, breakfast was not included..hence it could be considered as expensive. Good thing, is all staff met were very polite and helpful, but we irritated that we need to go down to lobby to complain after the key cards issued to us failed to use on 2 occassions. Pool looked impressive but we do not actually have the time to try it out. Lastly, it would be worthy if the rates are lower or breakfast thrown in.
Business - May 26, 2017
Claire B
Good hotel
Very good customer service. Nice rooms. Nice breakfast. Very centralized. The public toilets downstairs weren't clean well and full of water. The hotel should take responsibility to put up a sign to say that you can't turn left on the crossroads going out to the main road. As it's a one way to the left. Accidents just waiting to happen!
Business - Apr 23, 2017
Putra K
Just Ok.
Had to attend a wedding reception in the hotel. Room was big and the breakfast was quite good. The only negative part was got mix up with my booking since it was fully booked. We book 2 rooms for 1 night and initially they told us there was only 1 room book in the system but finally after waiting for almost for 30 mins we manage to get 2 rooms. The staff was kind enough to allocate another room for us. Btw the chinese muslim restaurant is really good.
Family - Apr 16, 2017
Traveltrick
Good Hotel
Pros:- - This is one of the historic hotels in kuantan as during its heyday it was the best in town. - Rooms are large with thick carpets. - Check in is quick and staffs were friendly. - Parking right in front of hotel. - Mattress was comfortable. Cons:- - It must be a 90s thing as most of their rooms come with two single beds. - Rooms need upgrading as most things are old. - Too many Pokemon stops beside the hotel may cause unwanted noises at night as people would wait in their cars to catch Pokemon in a group of about 10 cars. Summary:- MS Garden is a comfortable hotel. They have also priced themselves into the affordable range of hotels making it worth a stay for budget savvy travellers.
Business - Mar 22, 2017
See other reviews

The hotel is currently undergoing renovation works from 2017-03-27 to 2017-04-30 on pool

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Wedding service
    • Money changer
    • 24-hour security
    • Porter
    • 24-hour Receptionist
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Separate shower and tub
    • Minibar
    • Cable TV
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
  • General
    • Family room
    • AC
    • Non-smoking room
    • Ballroom
    • Banquet
    • Swimming pool
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Sauna
    • Children play area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Nearby Facilities
    • Shops
    • ATM/Banking
  • Sports and Recreations
    • Billiard
    • Darts
  • Shuttle Service
    • Airport transfer with surcharge
  • Accessibilty
    • Access friendly
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Grand DarulMakmur Hotel Kuantan is a good choice when you are visiting Kuantan City.

    The hotel has a very good location, also near the Sultan Ahmad Shah Airport (KUA), which is only 14.3 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Grand DarulMakmur Hotel Kuantan

    Have fun with various entertaining facilities for you and the whole family at Grand DarulMakmur Hotel Kuantan, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Grand DarulMakmur Hotel Kuantan exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Grand DarulMakmur Hotel Kuantan is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Grand DarulMakmur Hotel Kuantan.

    CLOSURE OF SWIMMING POOL

    DEAR VALUED GUEST, AS PART OF OUR CONTINUAL EFFORT TO IMPROVE THE HOTEL FACILITIES, WE WISH TO ANNOUNCE THAT THE SWIMMING POOL WILL BE UNDERGOING UPGRADING WORK EFFECTIVELY ON 27TH MARCH 2017 AND IS EXPECTED TO BE AVAILABLE BY 30TH APRIL 2017.
    WE WISH TO ASSURE YOU WE WILL DO OUR LEVEL BEST TO MINIMIZE INCURRENCE OF ANY FORM OF INCONVENIENCE TO REMAIN AS MUCH UNOBTRUSIVE AS POSSIBLE AND ENSURING YOUR STAY AND PATRONAGE HERE REMAIN PLEASANT AS USUAL.
    WE EXTEND OUR ADVANCE SINCERE APOLOGY FOR ANY INCONVENIENCE AND UNFORESEEN CIRCUMSTANCE THAT MAY OCCUR DURING THE DURATION MENTIONED ABOVE.
    WE HOPE ONCE THE UPGRADING WORK COMPLETED, THE SWIMMING POOL WILL FEATURE A MORE ATTRACTIVE AND CONDUCIVE OUTLOOK FOR YOUR CONVENIENT USAGE.
    YOUR TOLERANCE AND SUPPORT DURING THIS PERIOD ARE HIGHLY APPRECIATED.
    FOR FURTHER CLARIFICATION AND ASSISTANCE, KINDLY CALL THE FRONT OFFICE RECEPTION AT EXT *1.
    THANK YOU. THE MANAGEMENT.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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