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  6. Grand Inn Hotel - Macalister Road

Grand Inn Hotel - Macalister Road

165-G-2, Jalan Macalister, Pulau Pinang, Malaysia, 10400
Exterior / Building
According to 495 guests
A good place to stay and it is easy to reach here
Phang N. L.
See all reviews
Based on 57 traveler reviews
24-Hour Front Desk

Nearby attractions
Loh Guan Lye Specialist Centre
(0.19 km)
Island Hospital
(0.58 km)
Gleneagles Medical Centre
(0.82 km)
(1.34 km)
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Review by Traveloka users

284 Traveloka customers have stayed in this hotel and given reviews:

Everything was okay except for the wifi
I love grand inn hotel. I am satisfied with the cleanliness of this hotel. The services provided are also very good. Disturbed by the noise of the neighboring children.
The service is so-so. Toiletries not replaced new one and still got trash in the dustbin when we go out. I clearly stated 2 guests but once arrive only got 1 towel. We have to share it on 1st day. My sister quite annoyed with it. Plus there's something wrong with the aircond remote for 2 days we're sleeping in a very cold room. Ventilation in the toilet also seems not working. Didn't take food in the hotel so don't know about the meal but there's lots off food can find near the hotel. Also got pharmacy.
The best family hotel in Penang city.
The hotel is exactly in front of the hospital that I regularly check my health.
Was ok but didn't get WiFi as attached.
Very good. I like the room and the price is ok.
My family like to stay here, comfortable, near hospital, and nearby breakfast are great
Great hotel for short weekend.
Good hotel but need to improve the hot water at bathroom
Based on
57 reviews
Review from
Solo travel11
Friends getaway11
Rating Result
Very Bad
Very Good
Edward M
Not bad at all
It's a good hotel with a good price for service apartment. The room was clean and it has AC and hot/cold water as well in the bathroom. It has water dispenser in each floor, so whenever you need hot water for coffee or noodles, you just need to take it from the dispenser. Good internet connection also, but in the night somehow the wifi connection is lost. Overall it's good hotel, for the traveler who look for low budget hotel.
Couples - Jul 19, 2017
Very Comfortable.
Very comfortable stay in here. The room is clean. The bathroom ia clean. The price is very cheap. Dont have a breakfast, hut near here is very lot of food place tp eat.. Near to loh guan lye hospital.
Friends getaway - Jan 30, 2017
Average very avarage
Receptions nice, rooms very glooming and don't feel so clean. No even a fridge inside. Air con was there somewhere, but wasn't the best. The bathroom, shower and toilet the best part, clean and good water flow. The Worst things, wifi... truly the worst I have experienced and they should be embarrassed. Didn't even load a page. One important thing you need to check, my windows were locked, meaning if there happened to be a fire outside my room and I could not have escaped, a good chance I wouldn't make it out
Business - Nov 19, 2016
Bad experience
The receptionist is friendly; you have to make 30RM deposit if you stay here, not a problem. The problem start when I go to the room, room is so dirty, so I complaint but the bell boy said, that's all they got. Finally I request for another room, the new room is better but unfortunately the electrical outlet is not working. I try to ask for repair since I need to recharge my mobile phone but he said "you could use our electrical outlet at the receptionist"; oh my... Sleep quality is really bad, you can hear when someone walking at the corridor. The bathroom provides both hot and cold water. Beware not to leave any sweets on the small table in the room, I left my snacks for couple hours (going out for shopping) only to find so many ants. In the next morning, I saw how the cleaning service clean the room carpet (the floor), they don't use vacuum cleaner, instead she only used broom stick; so how will you expect to get clean floor? I am concerned that they also employ a very old woman to be cleaning service. I stayed 4 days on this hotel, can't move to the other since I already booked and paid in advance. The first reason I choose this hotel because It is so close to the Loh Guan Lye hospital. If you plan to visit Penang with your family, better choose other hotels, there are many hotels around with same price but cleaner. Like many other reviewers, I would say, the internet is really bad, never expect to get free wifi here.
Family - Oct 19, 2016
Average hotel, cheap if that's what you are looking for.
I spent 2 days while doing my visa run in Penang. Budget hotel with the minimum services. Rooms are clean enough, hot water, TV, A/C and yes,a terrible WiFi, although I have o say it gets better at night, late night. Don't have own restaurant but give you a complimentary breakfast in the hotel next to them. Bus to Downtown just on the other side of the road, which is very convenient. BUT no way back buses so you either take a taxi or walk (about 20-30 minutes from Little India).
Solo travel - Oct 6, 2016
See other reviews

Hotel facility


Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Tours
  • Public Facilities
    • Parking
    • Elevator
    • WiFi in public area
  • General
    • AC
    • Family room
    • Heater
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer
  • Nearby Facilities
    • Shops

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Grand Inn Hotel - Macalister Road is a hotel in a good neighborhood, which is located at Georgetown.

      The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.3 km away.

      Not only well positioned, but Grand Inn Hotel - Macalister Road is also one of hotels near the following Loh Guan Lye Specialist Centre within 0.19 km and Island Hospital within 0.58 km.

      About Grand Inn Hotel - Macalister Road

      For you, travelers who wish to travel comfortably on a budget, Grand Inn Hotel - Macalister Road is the perfect place to stay that provides decent facilities as well as great services.

      Grand Inn Hotel - Macalister Road is the right choice for you who are looking for affordable accommodation in Georgetown.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Grand Inn Hotel - Macalister Road is a hotel with great comfort and excellent service according to most hotel's guests.

      Grand Inn Hotel - Macalister Road is a wise choice for travelers visiting Georgetown.

      Please note that there is a Local Council Fee of MYR 2 per room per night imposed by the Penang State Government. This is to be paid directly to the property upon check-in.
      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.