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  6. Hallmark Crown Hotel - Melaka

Hallmark Crown Hotel - Melaka

170 Jalan Parameswara, , Melaka City, Malaysia, 75000
According to 139 guests
Good services and more car parking
Hidayah H.
See all reviews
Based on 138 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Mahkota Medical Centre
(0.66 km)
Mahkota Parade
(0.84 km)
(0.85 km)
St. Paul's Church
(0.96 km)
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Review by Traveloka users

97 Traveloka customers have stayed in this hotel and given reviews:

Breakfast meal needs an improvement. Add on variety of foods and drinks
So good and quite for relaxing, travel or sometime business trip
it is good for travelling purpose, but the toilet is quite smelling. so far, it's okay
Well when we asked the taxi or cab, front office charge us R.20 just for short distance about 5 minutes from the hotel to Dataran pahlawan and when we were back to hotel uses Uber the car just charge us R.2.55. Secondly when we asked extended time check out from 13.00 to 14.00 in which staff wanted to charge R.15 but actually we had asked the boss one night before that we asked permission for extended one hour only due to our departure time lately, the boss was finally agreed, but at 12.30 the Front office told us for this charge extra hour, after some argument and told the boss was agreed last night the staff agreed and we check out 13.40 pm
The management gave us small room but upon request, we manage to change the room to bigger room
i like this hotel..for me just so so la
Breakfast nice . Staff ok . Swimming pool dirty . Room too small . Bed make u backache . To small room make u cant breathe . Tq
Simple but comfortable, basic facilities are all included and maintained well.
Room 516 is leaking.
Good hotel but poor maintenance. even the chair in the pool is rust and broke. quite dangerous. the room amenities quite good. meal is good but same menu for 2 days. really hope they can make up for great experienced stay. asked for extra pillow and they want to charge rm5 per pillow. quite ridiculous.
Based on
138 reviews
Review from
Solo travel4
Friends getaway18
Rating Result
Very Bad
Very Good
Budget but Excellent Stay in Melaka
Price is very cheap compared to other hotels in Melaka. I booked a deluxe double room with breakfast and melaka river cruise ticket. Breakfast have many selection and there is a roof top pool. Overall it was a satisfying stay for the price and its amenities.
- Sep 2, 2017
Excellent Value
Four of us needed a hotel which was inexpensive, and located close to the restaurants in the Dataran Pahlawan and Jonker Walk area. The Hallmark Crown Hotel came up during an internet search. I booked two twin rooms for about USD25 each. For that money, you don't set your expectations very high. We were pleasantly surprised by what we got for our money. The hotel is in two blocks. We were in the block to the rear of the property. A short walk from the reception counter in the front block. Our rooms were clean and comfortable. The air conditioning kept us very cool. The mini-fridge worked. The bathroom was a reasonable size, and the shower produced lots of hot water. We had all we needed. There was more. We discovered a hot and cold water dispenser at the end of the hallway near our rooms. Excellent for filling up our bottles before we started our bike ride back home. The room rate included a buffet breakfast. There was a reasonable choice of food - fried noodles, nasi lemak, baked beans, sausages, waffles, cereal etc., but no eggs. We were disappointed, bt there was enough other food for us. A few minutes later the lady who was running the waffle maker appeared at our table with fried eggs for each of us. That was a level of service which we did not expect from a budget hotel. The staff are friendly and helpful. Another plus. The Hallmark Crown is a 500 metre walk from Jalan Merdeka, which is where restaurants and malls are. Uber and Grabcar operate in Melaka, so getting around is easy. The Hallmark Crown Hotel is now top of our list of hotels to use the next time we do a cycling trip to Melaka. Excellent value for money.
Friends getaway - Aug 18, 2017
Remote area. Nearby not many shops. Chose to walk over to Palawan shopping complex & Jonker street from hotel, which was a great mistake. The shops nearby were very old and run down; and most of them were closed. The only route to our destination was also very remote, thus if you want to walk instead of drive, best to travel in a group. Receptionists were helpful to provide clear directions though. It would be great if the hotel had provide shuttle bus to the shopping centres or Jonker Street.
Family - Jun 4, 2017
Sam Y
Great Family Trip
Always stayed this hotel. This time with kids and family. Booked 2 rooms. Great location. Near to Jonker & Portuguese Settlement. Covered parking and nice room. Had a great time. Definitely will come back and as usual, always stayed this nice comfortable hotel.
Family - Jun 3, 2017
Avoid this hotel! Dirty and Worst Services at all!
We booked 2 rooms and both rooms are just terrible. Dirty carpet and bedsheets was unclean. One of the room , air con is totally not working super hot, told them at least 3 times. But all we got is wait to cool after sometimes and no one come after that even we feedback it is still hot. We gave up shortly after. Even the chair on room is super shaky that if anyone actually sat down, it would be broken. Everything is super old. The hotel is the worst we had ever stayed in all the country. I seriously recommended anyone who want to stay in this hotel to think twice or X1000. Super unclean. We were also given one room of triple when we booked double room. But we just accept it without saying anything as we thought there is no rooms as the staffs clearly mention free upgrade during checkin. The nightmare came during checkout. They say their staffs give us the wrong room and keep calculating on the calculator for like 20minutes. I keep asking them what are we waiting for since it is fully paid and they just plainly ignore and keep me waiting. I had to called my boyfriend back and speak to them before they finally return our deposit if not i do not know how long i had to continue talking to them without them answering and keep me waiting longer. Super lousy service that I seriously had to write this review to warn other peoples about this. Please do think twice. Worst ever service and worst unclean room.
Family - May 1, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • Accessibilty
    • Access friendly
    • Accessibility equipment
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • General
    • AC
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Things to Do
    • Garden
    • Outdoor pool
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Kids and Pets
    • Highchairs
  • Shuttle Service
    • Airport transfer with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Hallmark Crown Hotel - Melaka is located in area / city Melaka Raya.

      There are plenty of tourist attractions nearby, such as Mahkota Medical Centre within 0.66 km, and Mahkota Parade within 0.84 km.

      About Hallmark Crown Hotel - Melaka

      From business event to corporate gathering, Hallmark Crown Hotel - Melaka provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Hallmark Crown Hotel - Melaka , a wonderful accommodation for your family holiday.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hallmark Crown Hotel - Melaka .

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Hallmark Crown Hotel - Melaka exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Hallmark Crown Hotel - Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Hallmark Crown Hotel - Melaka is the right place to stay.

      i. Refundable Deposit
      Our hotel will collect a refundable deposit to guarantee incidentals during your stay with us.

      ii. Check In / Out Timings
      Check in time is at 2pm onwards and check out time is at 12.00 Noon sharp.
      Extension of check out timing is subjected to availability and additional charges may apply.

      iii. Minimum check-in age is age 18. Kindly contact hotel for late check-in & last-minute booking. For No Show, reservation will be forfeited and room will be released automatically.

      iv. On 01 April 2014, the Melaka State Government imposed a mandatory RM2.00nett Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Please note, effective 01 January 2015, hotel will collect this fee this fee directly from guests upon check-out.
      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.