This homestay's owner should inform the customers to collect their keys at Crystal City Hotel which was not around there. And this became really troublesome since we wanted to immediately enter the promised room once we arrived there. We called the staff to inform that we needed an early check-in but a receptionist asked us to call via another number which we was not able to get through. That receptionist also didn't give any reason why we should call via that number. I kept going straight to the voice mail. Then, we had already been back to the homestay. She told us that we needed to collect keys at Crystal City Hotel first. We still needed to call via that number. She didn't even know the house's condition and she also didn't know what was the purpose of giving her friend's number. The house looked not clean. There was no water supply in one of the bathrooms. If she told us earlier about the condition, and that we needed to collect keys at other places before coming, I would give this place a better review.
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more
Check-in and Check-out Time
Check-in: 2:00 PM Check-out: 12:00 PM
Staying at Homestay 15 is a good choice when you are visiting Kuantan City.
This accommodation is very easy to find since it is strategically positioned close to public facilities.
About Homestay 15
For you, travelers who wish to travel comfortably on a budget, Homestay 15 is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Homestay 15, a wonderful accommodation for your family holiday.
Staying at Homestay 15 will surely satisfy you with its great hospitality and affordable price.
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