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  1. Hotel
  2. Malaysia(7,643 hotel)
  3. Penang(690 hotel)
  4. Penang Island(626 hotel)
  5. Georgetown(386 hotel)
  6. Hotel Jen Penang

Hotel Jen Penang

Magazine Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
LOBBY Hotel Jen Penang
LOBBY Hotel Jen Penang
LOBBY Hotel Jen Penang
LOBBY Hotel Jen Penang
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According to 393 guests
13 guests talked about great location
Nice location, very convenient to go around Penang, good breakfast and comfortable bed
Mattaneeya P.
See all reviews
Based on 2,217 traveler reviews
Hotel facility
24-Hour Front Desk
Swimming Pool

Nearby attractions
Asia Comic Cultural Museum
(0.10 km)
(0.12 km)
Prangin Mall
(0.14 km)
Hin Bus Depot
(0.25 km)
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Review by Traveloka users

Based on 393 reviews

Very Good
Show reviews that mention...
- Medical Travel
clean, convenient.. will back on next round trip
- Family vacation
Clean / suitable / breakfast is nice
- Family vacation
It was a pleasant stay, very close to Komtar and the hotel just next to 1st avenue mall.
- Family vacation
Everything about the hotel, staff and operations are great. I just don't like that my deposit cannot be returned when I check out. Next time I will pay the deposit in cash instead of credit card.
- Family vacation
Clean, comfortable and at strategic location.
Nice hotel and location. Lot of food variety for breakfast 👍
- Family vacation
Great hotel. Clean room and good service.
- Medical Travel
up till now staying still great
- Family vacation
Great hotel located at Komtar. Newly renovated, modern and good facilities.
- Romantic Vacation
Great ambiance, can feel relaxed once you have stepped into the hotel.
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Buffet breakfast
    • Breakfast (surcharge)
    • Brunch
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Continental breakfast
    • Early bird breakfast
    • Set menu dinner
    • Set menu lunch
    • Snack bar
    • Snacks
    • Vegetarian meal
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Early check-in
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Children pool
    • Fitness center
    • Health club
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Steam room
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • TV
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Business centre
  • General
    • AC
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Accessibilty
    • Access friendly
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness center
    • Billiard
    • Table tennis
  • Transportation
    • Beach shuttle
    • Car rental
    • Limo or town car service
  • Shuttle Service
    • Airport transfer (surcharge)
  • Kids and Pets
    • Babysitting with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Hotel Jen Penang was previously known as Traders Hotel Penang and located in the heart of Georgetown. This hotel offers top-class accommodation alongside amazing facilities, services and restaurants. The guest rooms are equipped with basic amenities such as free Wi-Fi access, television and many more. Besides that, there are outstanding facilities and services including business and conference centre, concierge service and round trip airport shuttle for an additional charge. Guests can also indulge for a buffet breakfast, lunch, and dinner at restaurants on site. Apart from that, this hotel is situated nearby attractions and landmarks like Prangin Mall and Komtar.

    How to Get to Hotel Jen Penang

    There are flights from Kuala Lumpur International Airport to Penang International Airport by Air Asia, Malindo Air, Malaysia Airlines. The flight journey takes only 55 minutes and once you reach at the airport, you can take a taxi or rent a car to Hotel Jen Penang. Alternatively, visitors from Kuala Lumpur city centre can drive to Hotel Jen Penang and it takes around 3 hour 53 minute. You can use North-South highway and Penang bridge to Jalan Magazine in George Town.

    Different Types of Room in Hotel Jen Penang

    Deluxe Double Room is a 28 square metre room with 1 large double bed. This modern room has panoramic views of historical George Town. There are basic amenities fitted in this type of room such as television, writing desk, mini fridge and private bathroom.

    Family Room is a 32 square metre room with 1 extra-large double bed and 1 sofa bed. This room is designed for family or a group of friends as it is more spacious and comfortable. There are living area where guests can relax on the sofa-bed and enjoy the beautiful view of the city centre.

    Executive Twin Suite is a 56 square metre room with 2 single beds in a bedroom and sofa bed in living room. It is a well-furnished room with basic amenities and additional features such as balcony and seating area as well as guests enjoy access to the Club Lounge. This lounge serves all-day refreshments and light snacks and evening drinks and canapes.

    One Bed Apartment is a 56 square metre room with 1 extra-large double bed in bedroom and sofa bed in living area. This apartment is suitable for private gathering for family and friends. The spacious area comes with a bedroom, living area and kitchen. The kitchen is equipped with a modern kitchenette, washing machine and 2-door refrigerator.

    Restaurants and Cafes in Hotel Jen Penang

    As for dining options, Jen’s Signature Food Restaurant is one of the restaurants at this hotel. There are a wide range of menu ranging from street food delicacies to local and international cuisines. For instance, there are Char Kuey Teow, Spaghetti Bolognese and Cheese & Berries in a Jar. Besides that, Café Jen also offers diners authentic Asian cuisine and international flavours as well as alcoholic and no-alcoholic drinks. In addition, guests can also have refreshments at Lobby Lounge such as coffees, teas and cakes. This place is great for socialising and meetings.

    Facilities and Activities in Hotel Jen Penang

    There are various facilities and services offered here at Hotel Jen. Among them are 24-hour room service, 24-hour reception, business centre and car park. There are also porter service, facilities for disable guests and elevators and child or Baby cot for children. As for recreational activities, guests can swim in the pool at outdoor swimming pool. Besides that, fitness centre is also available for guests to work out and burn excess fat. After a long day of activities, there is an inviting spa at Health Centre which provides relaxing massage and facial treatments with essential oils.

    Interesting Places near Hotel Jen Penang

    Escape Room - Started its operation in 2012, The ESCAPE Adventureplay Theme Park is one of the main attractions nearby Hotel Jen. Monkey business is one of the features here where there are monkey tower and monkey poles connected by ropes over three tiers. This activity is more challenging as you go higher until the end tier. Besides monkey business, there is also gecko tower. There are four faces to the tower, each with its own level of difficulty and this activity can be carry out alone or partner. Besides that, visitors can also rent party rooms for any corporate events, seminars and team buildings. After all activities and visiting, visitors can head to photo kiosk for photo session to keep as souvenir and memories.

    Prangin Mall - Prangin Mall is a shopping mall situated in George Town specifically at Prangin Road next to Komtar Tower. The mall has a total of six floors and its main anchor tenant is Parkson. This mall is well known for their affordable brands and prices for lower- and middle-income earners. There are a number of major fashion brands, such as Body Glove, Giordano and Padini and also restaurants such as Subway, Pizza Hut and McDonald's. Besides that, Prangin Mall has become a major electronic retail centre in George Town with several outlets offering various electronic gadgets at lower prices.

    Hotel may accept Late check out, subject to room availability, with additional fee.

    Hotel may accept Early check in, subject to room availability, with additional fee.

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is excluded in Hotel's Room Rate.

    With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang (excluded from Hotel's Room Rate).

    Breakfast time start from 06:00 until 10:00.

    Pets are NOT allowed.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.