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  1. Hotel
  2. Malaysia(12,732 hotel)
  3. Penang(1,225 hotel)
  4. Penang Island(1,120 hotel)
  5. Georgetown(630 hotel)
  6. Hotel Jen Penang by Shangri-La

Hotel Jen Penang by Shangri-La

Magazine Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
EXTERIOR_BUILDING Hotel Jen Penang by Shangri-La
LOBBY Hotel Jen Penang by Shangri-La
LOBBY Hotel Jen Penang by Shangri-La
LOBBY Hotel Jen Penang by Shangri-La
LOBBY Hotel Jen Penang by Shangri-La
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8.7 Impressive

From 662 reviews


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Check our curated reviews for honest descriptions about this accommodation.

Perfect place to stay while you have your holiday in Penang. I like it for its strategic area 😃 , walking distance from shopping, food, bus station and 24 hours 7-11 for my son 😀. Room is clean and stylish, the amenities are all good.
Teniek H.
Swimming Pool
24-Hour Front Desk
Location Info
Magazine Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
Nearby Places
Asia Comic Cultural MuseumArts & Sciences
97 m
121 m
Ais Kacang Restoren Kek Seng
303 m
Loh Guan Lye HospitalPublic Service
1.56 km
Popular in the Area
121 m
Fort CornwallisHistoric Site
1.70 km
Island HospitalPublic Service
2.00 km
Penang Adventist HospitalPublic Service
3.47 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 662 reviews

Very Good
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4 Reviews
Family vacation
/ 10

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10 Reviews
Family vacation
/ 10

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1 Reviews
Family vacation
/ 10
Very recommended .. Bed is great, room is very clean and helpful staff

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1 Reviews
/ 10
I got different room facilities compared to the information in app. In app, my room was informed that it was equipped with a bathtub. But the reality is not the case. I am very disappointed.

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3 Reviews
/ 10

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4 Reviews
Family vacation
/ 10
Booked family room for 3 days. Love it when we entered the room. Bright and beautiful same as those photo picture.

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1 Reviews
Family vacation
/ 10
We booked under my hubby, who is a Malaysian and it was his birthday. But never once did the hotel front desk greet him. Instead, they were very inflexible and charged us RM10 for the foreigner tax. They were very inflexible, other hotels had never done this. They rudely asked if we had ever stayed at Shangrila hotel. Well it will be our first and last time. When we asked to see the manager, it wasn't any better. A little greeting would not have coat them anything! When we went to the room it was indeed so silly that the sofa bed was opened up and took up so much space. Had to call twice for housekeeping to close it. Why would two people want a huge king bed and a sofa bed opened? It took them so long to come? The bathroom was so small and there was a strong smell. We didn't bother to call fornit to be fixed. Fortunately it was only one night!

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1 Reviews
Shopping & Culinary
/ 10
Good location. Walking distance to famous food restaurant hawker. Grab around also cheap. Hotel is clean

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16 Reviews
Family vacation
/ 10
Room was comfy & super clean. However, breakfast was unsatisfying - not much variety & close very early at 10am...10am sharp the F&B staff has cleared all 🙁

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3 Reviews
Family vacation
/ 10
Excellent!!! will stay again for next trip and recommend to other travelers

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<p>Deposit is required during check-in using cash, or credit card.</p> <p>A tax is imposed by the city: MYR 3.00 /room per night</p>
Hotel Description
Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Hotel Jen Penang by Shangri-La is located in area / city Georgetown.

The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.23 km away.

The hotel is located only 1.29 km away from Clan Jetties of Penang.

There are plenty of tourist attractions nearby, such as KOMTAR within 0.12 km, and Asia Comic Cultural Museum within 0.1 km.

About Hotel Jen Penang by Shangri-La

Whether you are planning an event or other special occasions, Hotel Jen Penang by Shangri-La is a great choice for you with a large and well-equipped function room to suit your requirements.

Hotel Jen Penang by Shangri-La is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Hotel Jen Penang by Shangri-La will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hotel Jen Penang by Shangri-La provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Jen Penang by Shangri-La, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Jen Penang by Shangri-La is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Jen Penang by Shangri-La is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Jen Penang by Shangri-La exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Jen Penang by Shangri-La is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Jen Penang by Shangri-La.

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Hotel Policy
<p> Additional breakfast are chargeable at MYR 45.00 /person. </p> <p> Hotel may accept Late check out, subject to room availability, with additional fee. </p> <p> Hotel may accept Early check in, subject to room availability, with additional fee. </p> Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is excluded in Hotel's Room Rate.<br><br>With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang (excluded from Hotel's Room Rate). <p> Breakfast time start from 06:00 until 10:00. </p> <p> Pets are NOT allowed. </p>
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  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Buffet breakfast
    • Breakfast (surcharge)
    • Brunch
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Continental breakfast
    • Early bird breakfast
    • Set menu dinner
    • Set menu lunch
    • Snack bar
    • Snacks
    • Vegetarian meal
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Early check-in
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Business centre
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • TV
  • Things to Do
    • Fitness center
    • Health club
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Steam room
  • Accessibilty
    • Disabled access friendly
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness center
    • Billiard
    • Table tennis
  • Transportation
    • Beach shuttle
    • Car rental
    • Limo or town car service
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
  • Kids and Pets
    • Babysitting with surcharge
  • Family-friendly Facilities
    • Children pool
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service+6037 7243 501 or +6032 1091 800
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