1. Hotel
  2. Malaysia(5,795 hotel)
  3. Johor(490 hotel)
  4. Johor Bahru(347 hotel)
  5. Masai(16 hotel)
  6. Hotel Masai Utama

Hotel Masai Utama

Hotel
103-105, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Johor, Malaysia, 81750
Exterior
Exterior
Exterior
Hotel Bar
Hotel Bar
See all photos
Convenient
7.5/10
According to 11 guests
Based on 8 traveler reviews
Parking
24-Hour Front Desk
WiFi

Nearby attractions
Regency Specialist Hospital
(2.20 km)
Econsave Kota Masai
(3.23 km)
Kolej Komuniti Pasir Gudang
(3.44 km)
Ibrahim Sultan Polytechnic
(4.93 km)
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Review by Traveloka users
Review
7.5
/10
Convenient
Cleanliness
7.00
Comfort
7.33
Meal
4.00
Location
6.00
Service
7.00

3 Traveloka customers have stayed in this hotel and given reviews:

8.2
Service is not too god. Please upgrade cleanliness.
6.3
The hotel is not in its new condition. No breakfast or any food is available. The positive thing is the food shop with life music and billiard table is next door.
6.4
Far from the culinary place there is no restaurant for its cleanliness, service and cleanliness pretty ok
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Based on
8 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business2
Couples0
Solo travel2
Family1
Friends getaway2
Rating Result
Very Bad
2
Bad
0
Average
3
Very Good
2
Extraordinary
1
Jody_Soon7
Last Minute Booking - Regret
The hotel looks old and worn out. Needs lots of improvement. The room was dusty and dirty. I got skin irritation after staying here. The hotel location is pretty far from the city. Not much necessity available in its surroundings. The price was justified, but the cleanliness is out of the window. This would be the last time, I am dropping by to this hotel.
Solo travel - Jul 8, 2015
peter109simei
Time to improve present hotel conditions
Stay 3 nights from 5/5/14 to 8/5/14.This is my first time stay in the hotel.I stay in room 107. First of all, the carpets need to be change.The day curtain look like it has been there since the opening of this hotel. It has not been wash and full of stain and cigarette holes. The toilet hanger bar is missing and the toilet bowl water spray leaking badly.The only thing I like is the breaksfast.It is simple but nice.
Solo travel - May 8, 2014
Soffylia I
Never plan !
First time stay in this hotel. .never plan..The price quite good might be CNY offer discount. ..we stay in family suite. The friendly reception . There is no tissue in the room.The bathrooms quite big, and clean. Need to improved their breakfast for the quest. Very poor the food nasi goreng , fired mee hoon no taste at all also curry & roti jala. I ll heard Johor Bahru is the best place to eat...but really upsad!
Friends getaway - Feb 7, 2014
Fathiah Z
Great Staff, Make Our Stay Just at Home !!!
Welcoming, Accomadating and Friendly Staff !!!! My 3days 2nites stay from13th-15th October was a very Happy Stayed here.We came as early as 10am on the 13th October and was Attended by a friendly Front Office Lady Staff, We have an Early Check In and All Rooms Are Clean and nice. Staff always Smiling and even at the cafe while we having our breakfast Staff are all friendly . Friendly Security ( not forgetting to mention him.. hehehe).. 3-5 min drive to KipMart, where there was a lot of local and fast foods, Not to worried about getting hungry !!! This Hotel will definetely a Perfect Awesome If there is a Lift !!!! Yet, this is one of the good hotel in Masai Johor Malaysia :)) <3
Family - Oct 20, 2013
dhivakl
Pub and Cafe
The cafe had an excellent ambience. Breakfast was complimentary and the lunch was nice. It seemed flawless. Hung out at night with friends. Draught beer was fresh and crisp. Reasonably priced too. The bartender was great and he paid attention to his customers. Met a lot of friendly people there. Its like a package deal . The hotel is good, but i'll definately come here for the pub.
Business - Jun 12, 2013
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
  • Public Facilities
    • Parking
  • Food and Drinks
    • Bar
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Hotel Masai Utama is a good choice when you are visiting Masai.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Hotel Masai Utama

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Masai Utama.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      With all facilities offered, Hotel Masai Utama is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.