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- Hotel Masai Utama
Hotel Masai Utama
Hotel103-105, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Johor, Malaysia, 81750
See all photos
Convenient
7.7/10
According to 29 guests
Based on 8 traveler reviews
Hotel facility
Parking
24-Hour Front Desk
WiFi
Nearby attractions
Regency Specialist Hospital
(2.20 km)
Econsave Kota Masai
(3.23 km)
Kolej Komuniti Pasir Gudang
(3.44 km)
Ibrahim Sultan Polytechnic
(4.93 km)
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Review by Traveloka users
Based on 29 reviews
7.7
Convenient
Fantastic
0
Very Good
19
Satisfying
5
Average
5
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.1
Aslinda H.
Dec 18, 2017 - Family vacation
Not suitable for family with children...not comfortable.
6.2
Azimah A.
Dec 18, 2017 - Family vacation
Actually not that bad, enough for short trip. The sheets and the pillowcase is not satisfactory. It's clean but it's seen better days
5.1
Lee K. C.
Dec 9, 2017
Very bad experience, bad reception counter service, dirty room.
8.5
Zaidon M.
Dec 6, 2017 - Family vacation
A nice place. I like it. I will tell to other
8.5
Sulosana S.
Nov 22, 2017 - Business travel
Comfortable and pleasant stay. reasonable price
8.2
Ramli J.
May 22, 2017 - Family vacation
Service is not too god. Please upgrade cleanliness.
6.3
Rolf P. M.
Aug 16, 2016 - Romantic Vacation
The hotel is not in its new condition. No breakfast or any food is available. The positive thing is the food shop with life music and billiard table is next door.
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8.8
Badlyshah B. Y.
Jan 31, 2018 - Family vacation
A budget hotel suitable for families
8.2
Zureyawaty Z.
Dec 4, 2017
Less satisfactory, requiring comfort provided, lights, and aircond are less satisfying
6.4
Deden K.
Jul 19, 2017 - Business travel
Far from the culinary place there is no restaurant for its cleanliness, service and cleanliness pretty ok
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more
Hotel facility
Description
Hotel policy
Hotel Services- 24-hour Receptionist
- Laundry service
- Luggage storage
- Newspaper in lobby
Public Facilities- Parking
Food and Drinks- Bar
Connectivity- Free WiFi
Check-in and Check-out Time
Check-in: 2:00 PM
Check-out: 12:00 PM
<p>
<b>Location</b><br>
Staying at Hotel Masai Utama is a good choice when you are visiting Masai.
</p>
<p>
This hotel is very easy to find since it is strategically positioned close to public facilities.
</p>
<p>
<b>About Hotel Masai Utama</b>
</p>
<p>
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Masai Utama.
</p>
<p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p>
<p>
With all facilities offered, Hotel Masai Utama is the right place to stay.
</p>
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.