Hotel may accept Late check out, subject to room availability
Hotel may accept Early check in, subject to room availability
Hotel offers 3 slot of FOC Car Park and it is on first-come-first-serve basis. Alternatively, guest can park at public area (with Coupon issued by Local City Government).
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Pets are NOT allowed.
Smoking is strictly not allowed in this property, and smoking area is available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.