Hotel Pudu Plaza

Hotel location good near with food area, mostly is Chinese food. Hotel attach with mall, with supermarket inside. Take grab or taxi to KLLC, Pavillion and Times Square is very near. Reception staff all is nice and helpful. Will come again next time.

Hotel room is big, we booked superior room and been given an upgrade to deluxe as per the reception check in (Sherly). she so kind giving us an upgrade room. bathroom bit dirty but still acceptable. Hotel entrance with many staircase which hard for traveler with many luggage's but nothing to worry they have bellman to assist, we get help from guy name George. He is very helpful with our big luggage's.. Our 2nd night in the hotel, we did not sure where to go. So we went to reception and ask them, attend by guy that introduce to us about this tripadvisor which can give review on any hotel we go.. Me and my friend as him where can we go for have good beer / liquor, where to have good chinese food and yeah he have a very good knowledge about the area and place to go. he suggest nearby hotel, alor street and changkat. He did ask us what is our budget or cost that we would like to spend so he can suggest to go either expensive place or mid range area. Changkat and alor street is good enough for me and my friend. Tip: if you need some tour information on where to eat, alcohol or anything you guys should look for Kai (as himself introduce his name to us and we think he is one of manager in the hotel)

This hotel is old buidling,rooms is okay only the bed sheet and towel not so clean got small yellow stain, we understand because its only 3star hotel luckily we not been charge for that stain like what we read in other website review. During check in and check out reception is very busy attending guest, only 2-3staff at that time. All reception staff during that time non stop attending guest but they still give smile to us. I can remember few staff name only like joel and ammar was really good smile on them and 1chinese girl with black uniform.. ohh.. during our check out time, we request for luggage down. Have to wait for abt 10mins and come 1 chinese looking guy but not wearing uniform like bellman or reception. He was really helpful with our big luggages. Even help bring in to our taxi. While waiting for taxi to arrive i have a long chat with him. We talk about hotel industry and service from different2 star hotel. His thought on hotel industry and service is really amaze me. Which I also an hotelier with 15years of experience as director of rooms but his vision and mission in hotel industry was really2 make me proud as hotelier and I wish can hired him to work with me.. overall hotel service is great not like what i read in other reviews only to improve cleanliness of linens and bathroom. The guy that help me with luggage down was actually a Front Office Manager(Khairul/Khairil i forgot the name spelling). Keep it up ur great work in hotel industry! From Maldives.

The hotel room is very spacious, nice and clean always, plus have a good helpful staffs, but unfortunately. before we check-out yesterday, 25th July 2017, around 9:30 am till 1:30pm, me and my husband left our baggage to your reception, feeling that everything will be safe to leave there, but one baggage was not locked, and now I found out when we got home that some of the things were stolen. We have no baggage checked-in to our airline, we just carried it, so its very sure it was stolen when we left the baggages in your reception. I think this should be investigated as it will damage the reputation of your good hotel. R. Williamson

The room was good enough. It was reasonably clean and comfortable. Room size is spacious to walk around. More than adequate amount of wall plugs. Nice big study table to get work done. Plenty of interesting food around the hotel within walking distance for any time of the day. Lobby smells of cigarette smoke but if you opt for non smoking zone for your room, it's fine. Car park however is not up to expectation. It's dark and not a soul around most of the time.