1. Hotel
  2. Malaysia(5,816 hotel)
  3. Pahang(409 hotel)
  4. Genting Highlands(12 hotel)
  5. Gohtong Jaya(2 hotel)
  6. Hotel Seri Malaysia Genting Highlands

Hotel Seri Malaysia Genting Highlands

11, Jalan Jati Satu, Goh Tong Jaya, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
Exterior / Building
Exterior / Building
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According to 330 guests
3 guests talked about spacious roomSpacious room. Suitable for small family
Mustapha B. A.
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Based on 62 traveler reviews
24-Hour Front Desk

Nearby attractions
Genting Highlands
(4.12 km)
SWAT Paintball - Janda Baik
(12.27 km)
Bentong Hospital
(20.75 km)
SMK Mahmud
(44.57 km)
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Review by Traveloka users

Based on 181 reviews

Very Good
Show reviews that mention...
Okay for low budget and for short vacation.
- Family vacation
Very good place and good luck Hotel Seri Malaysia
- Family vacation
Using old furniture and got unpleasant smell in the room.
- Family vacation
We stayed there for one night. The rooms are desperately needed to be refurbished! The hotel need to improve the food and beverage availability especially to cater for the in-house guests. Not just to cater outside patrons. Check-in and check-out process was smooth.
- Family vacation
Please improve the cleanliness and also the maintenance of the room. Overall ok.
A spacious room with decent breakfast. However, the room smell like aged, furniture are old and bed bug on the bed.
- Business travel
I read reviews first before made booking to any hotel. A lot of bad reviews I found about this hotel. Mainly about cleanliness. Since I have no other choice I tried my luck on this one. 1.Hotel room space is large and comfortable for 2 ppl. 2.TV, mini bar, everythg else are working except for water heater in bathroom. It only works on the day I arrived. The next 2 times until I checked out I have to shower with cold water. you know how cold is the water in Genting. 3. Cleanliness is out. Bathroom is not cleaned thoroughly. The bottom side of toilet bowl is muddy. A pile of hair was found on the floor. The bedsheets smell not favourable. Also found hair between the bedsheet cover. Yea, as many told, cleanliness is very poor. 4. Food is not bad at all. Its quite good. Kuah kacang with nasi impit is tasty. you come and check in 3 star hotel don't expect they serve lobster and sushi here laa. 5. Funny thing is in my room they put 2 sachet of tea bag with one sachet of sugar and 3 creamer. Luckily after I made call to receptionist half and hour later she send up room service to provide me a handful of coffee sugar and creamer. 6. No WiFi inside hotel room. WiFi only available at the lobby. The second thing I get frustrated after the hot shower. 7. Quite noisy. Can hear sounds from the main road, people talking outside, dog barking. Still can sleep at night no worries. Juz ask the room not facing main road. 8. Overall is ok I have been to a hotel much more worse than this and pay higher than this. Juz b prepared so you don't get too upset.
- Romantic Vacation
Rome condition not tidy clean..no vacuum on floor, no tissue refill after housekeeping done..
- Family vacation
Is a dirty and not valueable room to stay
- Family vacation
The accommodation is very bad. The room smell badly. Breakfast also not delicious.
Based on
62 reviews
Review from
Solo travel2
Friends getaway11
Rating Result
Very Bad
Very Good
Shirley L
Never Again
The room was spacious but dark. Hot water time short. Seen >10 cockroaches during my 2 night stay. Very noisy traffic at night. Air cond made clicking noises. Dirty towels. The dirty dishes outside the opposite room was there before my check in and stayed beyond my stay. WiFi in lobby only. Food (& cutlery) at buffet breakfast and lunch replaced v slowly after running out.
Business - Oct 29, 2017
Only as a last resort
We had a bad experience here. It started as early when we checked in at 3 PM: 1. Checked In - We got a room that was not ready yet, They didn't apologize but gave another room. 2. Evening - The room has no towels. While this is a small trivial issue, but i think this is kind of basic room cleaning. 3. Showering - After a whole day outside, we wanted to shower and while i was able to take a good hot shower, my wife got a rude shock. The shower had no hot water. We asked the reception and we were just disappointed with the answer she gave: "Maintenance crew is only available tomorrow". Are they serious about running a hotel? It's freezing cold here. 4. They gave us another room and again there was no hot shower! Only just a few minutes of hot shower only! 5. We asked the reception again and he was explaining he was just alone and there's nobody around to attend to this maintenance issue. How on earth are they running this hotel! I have stayed in guesthouses which has better service than this. 6. Anyway, he gave us another room and this time it was all OK though my wife was pissed off since she had to change rooms while she was showering. All in all, I wouldn't recommend staying at this hotel except when there's only no choice available. If this was a RM100 rate I wouldn't mind but the rate was RM200++ which I assume would have better service. So..Seri Malaysia please buck up.
Couples - Oct 23, 2017
khairol b
Very average hotel.
Stayed with friends for a night. For budget conscious with breakfast and no high expectations should be ok for a night. Along the stretch with this hotel do have some thai food restaurants which have good reputation. Basic necessity shops available too. Hotel breakfast basic nasi lemak, some fried noodles, cereals and toast breads which i think enough. We not particularly fussy on room conditions as we knew local managed hotels were not good in maintaining. For just a night stay its ok. Rooms facing main road will get loud noise especially at night. Parking was easy right in front. Anyone want to stay here please do not expect high expectations.
Friends getaway - Oct 7, 2017
Cindy H
Terrible foods, drinks and services.
We checked in at night and the staff was rude and not welcoming. Then we had lunch at the hotel cafe and the service was bad, waited for the food for half an hour the food was okay, but the coffee was cold upon serving, nescafe was wayyyyy tooooo sweet and was served with a cracked mug. Improvement is needed!
Friends getaway - Aug 16, 2017
Mehdi M
Awful !!!
smelly , dirty , old , cockroaches , no responsibility , in this hotel i understand what is the meanings of Terrible ! I just arrived 1 hour ago and looking for another hotel arround ! even i don't want to write more about that 😣 ، i couldn't upload more pictures because of poor internet
Solo travel - Aug 5, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Wedding service
  • General
    • AC
    • Ballroom
    • Family room
    • Non-smoking room
    • Smoking area
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Sports and Recreations
    • Game room
  • Nearby Facilities
    • Shops

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Hotel Seri Malaysia Genting Highlands is located in area / city Gohtong Jaya.

There are plenty of tourist attractions nearby, such as Cameron Highlands within 127.06 km, and Taman Negara National Park within 131.17 km.

About Hotel Seri Malaysia Genting Highlands

From business event to corporate gathering, Hotel Seri Malaysia Genting Highlands provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Seri Malaysia Genting Highlands, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Seri Malaysia Genting Highlands is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Seri Malaysia Genting Highlands.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Seri Malaysia Genting Highlands exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Hotel Seri Malaysia Genting Highlands is the right place to stay.

1 ) Hotel will collect deposit RM100 for each room in Ringgit Malaysia only

2 ) kindly produce hotel voucher upon check in
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