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  1. Hotels
  2. Malaysia(9,864 Hotels)
  3. Sabah(866 Hotels)
  4. Kota Kinabalu(484 Hotels)
  5. Hotel Shangri-la Kota Kinabalu

Hotel Shangri-la Kota Kinabalu

75 Bandaran Berjaya, P.O.Box 11718, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88819
EXTERIOR_BUILDING Hotel Shangri-la Kota Kinabalu
Restaurant Hotel Shangri-la Kota Kinabalu
Restaurant Hotel Shangri-la Kota Kinabalu
RESTAURANT Hotel Shangri-la Kota Kinabalu
Restaurant Hotel Shangri-la Kota Kinabalu
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8.6 Impressive

From 212 reviews

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Check our curated reviews for honest descriptions about this accommodation.

The service is awesome. We have request special decor since we are staying there for our wedding anniversary and they do it for FOC. The respond time from the maintenance team is superb. Variety choice of breakfast. Free parking for guest. The also have bathtub 😍
Kamariah A. K.
24-Hour Front Desk
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Review by Traveloka users

Based on 212 reviews

Very Good
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7 Reviews
Family vacation
/ 10
I stayed at 10th floor and this time, I experienced the shower water pressure was unsatisfactorily (slow). Other aspect, so far no issue.

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2 Reviews
Romantic Vacation
/ 10
We had a great stay! Frontdesk and Housekeeping people we're very hospitable, friendly and approachable! They always smile and greet! Same with the male staff in the dining area. I just don't like the female staff in dining most especially the one who accepts the breakfast vouchers, she looks like one of the managers I think. She looked irritated when we went there as if she doesn't want us to be there. We felt like we are not welcome. I never saw her smile all throughout our 7-day stay... I hope they will also have a 24-hour airport transfer service next time.. I will surely go back to this hotel!!! Definitely worth it and highly recommended!

1 liked this review

Accommodation's Reply

18 Mar 2020
Dear Merry, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our service and we are pleased that you found value and hospitality during your stay but my sincere apologies for that not so nice experience you encounter which we have identified and rest assured we will manage it. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
4 Reviews
Family vacation
/ 10

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5 Reviews
/ 10
Even though this is an old 3 stars hotel, it is well maintained. Good location in the heart of Kota Kinabalu. Most interesting city spots can be reached within walking distance.

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Accommodation's Reply

03 Mar 2020
Dear Nelwin, Greeting from Hotel Shangri La Kota Kinabalu! I'm so glad about your positive vibes and I truly appreciate your reviews. Looking forward to your next visit. Best regards, Winda, Front Office Manager
19 Reviews
/ 10

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Accommodation's Reply

10 Mar 2020
Dear Mohamad, Greeting from Hotel Shangri La Kota Kinabalu, Thank you for your rating, I appreciate it very much and thank you for staying with us. Hoping to see you again next time. Best regards, Winda, Front Office Manager
1 Reviews
/ 10
The hotel was clean & neat. The staff were friendly & they also served various menu for breakfast. So far so good! Something that bothers me: their ac that's noisy a little bit.

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Accommodation's Reply

16 Jan 2020
Dear Dea, Greetings from Hotel Shangri La Kota Kinabalu! Firstly, thank you for choosing us for you to stay in KK. It feels really great to receive such wonderful feedback from you and my apology for the AC noise, will look into this and do better. Thank you once again and do call me if any assistance needed. Best regards, Winda, Front Office Manager
7 Reviews
Family vacation
/ 10
1. The security guard allowed me to park my car at hotel parking lot in front of the hotel entrance. Normally this space is for hotel vehicles. 2. My service request for repair of the malfunctioning refrigerator was immediately entertained.

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Accommodation's Reply

12 Jan 2020
Dear Seruji Greeting from Hotel Shangri La Kota Kinabalu Thank you for your review with your recent stay with us. I appreciate it very much. Thank you too for spotting the positive vibes giving by my colleagues to yours, I hope your overall visit of KK is enjoyable one. Hoping to see you again soon. Best regards, Winda, Front Office Manager
3 Reviews
Shopping & Culinary
/ 10
The room was so so nice & have jacuzzi. Love it so much. The staff was very nice & helpful too😍 Thank you😘😘

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Accommodation's Reply

12 Jan 2020
Dear Yu Greeting from Hotel Shangri La Kota Kinabalu Thank you for your review with your recent stay with us. I appreciate it very much. I’m glad that your stay with us is value to your money. Hoping to see you again soon. Best regards, Winda, Front Office Manager
This is a private profile
/ 10
The place was clean. The receptionist was nice and helpful. But the bathtub in my room does not work. I wish the hotel would provide free breakfast for every room purchase above RM 130.

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12 Reviews
Business travel
/ 10
I have stayed at Hotel Shangri-la almost every time I visit KK. It is an older hotel but have nicely renovated deluxe rooms. Amenities are basic but functional and sufficient. The rooms are well kept and clean. Reception is always friendly and helpful. Sharing some photos of the wonderful nearly seafood market by the sea short walking distance from the hotel.

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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forSee More
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Located around 7.5 kilometres away from Kota Kinabalu International Airport, each guestroom is well- appointed with top class amenities such as working desk, television, ironing facility and private bathroom with shower facilities. All rooms are accompanied with an impeccable view of Kota Kinabalu city centre. Besides that, guests can enjoy the dining experience at Tivoli Café & Bar which serves local and Asian cuisines as well as different types of drink and desserts. Apart from this dining options, there are many more restaurants located nearby this hotel to choose from. There are also facilities and services for comfort and convenience of guests. Among them is 24-hour front desk provides luggage storage, business centre and laundry services. Free parking is also available on site.

How To Get to Hotel Shangri- La

There are flights from Kuala Lumpur International Airport to Kota Kinabalu International Airport. The journey takes approximately 2 hours and 30 minutes. Once you reach the airport, you can take a taxi or rent a car to the Shangri - La Hotel by using the Pintas road for 20 minutes.

Different Types of Room in Hotel Shangri- La

Superior Double or Twin Room is a 28 square metre room with 2 single beds or 1 double bed arrangement. This room features basic amenities such as television, mini bar and en suite bathroom with hairdryer and free toiletries.

Deluxe Double or Twin Room is a 28 square metre room with 2 single beds or 1 double bed arrangement. This deluxe room is well- equipped with standard amenities accompanied by an amazing view of the city as it is located on the highest floor of the hotel. This type of room also offers an interconnecting room.

Superior Twin Room - No Window is a 28 square metre room with 2 single beds. It is fitted with television, tea and coffee making facilities and a work desk.

Vintage Suite is a 42 square metre room with 2 single beds and 1 extra-large double bed. This spacious suite is suitable for a family or a group of friends. Besides the basic amenities, there are also additional features such as seating area, DVD player and options between sauna or spa bath as well as complimentary buffet breakfast.

Special Offer – Superior Double or Twin Room is a 28 square metre room with 2 single beds or 1 double bed arrangement. It is overlooking the magnificent view of the city and includes one-time complimentary set dinner for 2 guests.

Deluxe King Room is a 28 square metre room with 1 large double bed. It is also located on the highest floor of this hotel and features a seating area and has a flat-screen TV with satellite channels. Complimentary bottled water and tea/coffee making facilities are also included alongside one-time complimentary set dinner for 2 guests.

Restaurant and café in Hotel Shangri- La

As for dining option, guests can head to Tivoli Café where it welcomes guests with the calm and comfortable atmosphere. This café serves breakfast, lunch, high tea and dinner and opens from 6.30am to 11.00pm. This dining place offers local Malaysian and Asian cuisines specialized mainly seafood for main cuisines. Besides that, Tivoli Café also serves many types of beverages and desserts. It also acts as a perfect place for business meetings and appointments. For more drinks and snacks, guests can enjoy dining and relax in the lounges.

Activities and Facilities in Hotel Shangri- La

Hotel Shangri- La also features top-class facilities and services for comfort and convenience of guests. Besides free WiFi access throughout this hotel, there are services such as airport transfer and taxi service as well as free parking for those who drive. Guests can also have direct access to the 24-hour reception desk for concierge and luggage storage services. Besides that, daily housekeeping, laundry and dry cleaning services are also accessible for guests. Guests also can organize a meeting or event at this hotel and have full access to well- equipped banquet facilities and the business centre at an additional charge. For leisure and recreational activities, guests can always approach the tour desk to arrange visits around Kota Kinabalu city centre.

Tourist Attractions Near Hotel Shangri- La

Tunku Abdul Rahman Park - Located off the coast of Kota Kinabalu, Tunku Abdul Rahman Park is comprised of 5 islands which are Gaya, Sapi, Manukan, Mamutik and Sulug. The islands welcome over 300,000 visitors with many beach activities such as snorkelling, island hopping and diving as well as island tours. Island tours can be booked on the spot at the Jesselton Jetty except for diving which requires prior arrangements with a dive centre. As the islands are only a short boat ride away from Kota Kinabalu, it is a popular destination among locals and international tourists. Most of the attractions at the Tunku Abdul Rahman Marine Park revolve around all that is to discover underwater and it can be crowded during weekends. The raining season usually happens between the months of November and February and cause rough seas and less visibility. Gaya Island offers 20 kilometres of trails throughout the island and perfect for jungle trekking. Visitors also encounter bearded pigs, long-tailed macaques, monitor lizards and hornbills. The Tunku Abdul Rahman Park is open daily from 8.30am to 5pm.

Handicraft Market - The Handicraft Market is situated along Tun Fuad Stephens road and a popular spot for shopping among locals and tourists. Visitors will be spoilt for choice as there are many types of good are available here. For instance, there are rows of beautiful sarongs and pareos, pearl and gold jewellery and souvenirs. This market also offers authentic sompoton (a traditional wind instrument), a Murut headhunter's blowpipe, a coconut-shaped handbag and a wooden-frog that ‘sings' when stroking its back with a wooden stick. Visitors also can bargain for a lower price and walk away with more things. The opening hours are from 9.00am to 4.30pm daily.

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Hotel Policy

Pets are NOT allowed.

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  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Smoking area
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • 24-hour Receptionist
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Shops
    • Supermarket
  • Food and Drinks
    • Restaurant with AC
    • Bar
    • Breakfast
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Transportation
    • Limited parking
  • Connectivity
    • Free WiFi
  • Accessibilty
    • Disabled access friendly
  • Shuttle Service
    • Airport transfer (surcharge)
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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