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  2. Malaysia(5,816 hotel)
  3. Johor(495 hotel)
  4. Johor Bahru(347 hotel)
  5. Johor Bahru - City Center(55 hotel)
  6. JA Residence Hotel

JA Residence Hotel

18, Jalan Wong Ah Fook, , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000
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According to 15 guests
Nice hotel, good view, like this hotel
Asyraf A.
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Based on 31 traveler reviews
24-Hour Front Desk

Nearby attractions
Johor Old Chinese Temple
(0.46 km)
Johor Bahru City Square
(0.54 km)
Komtar JBCC
(0.63 km)
Angry Bird Theme Park
(0.85 km)
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Review by Traveloka users

Based on 6 reviews

Very Good
Show reviews that mention...
- Business travel
Room house keeping is bad. rubbish not clear
- Shopping & Culinary
Near town and big room so nice
Translated by Google
- Romantic Vacation
Toilets are dirty and uncomfortable
- Family vacation
Clean hotel. The air conditioner is nice. The atmosphere is cozy
- Family vacation
The bathroom was filthy, the room lights dim
Based on
31 reviews
Review from
Solo travel3
Friends getaway5
Rating Result
Very Bad
Very Good
Ferry H
Dirty hotel
Nothing much to say, the hotel is dirty. Floor outside my room was so dirty, just curious they clean my room everyday but not cleaning the floor outside the room step. Dirty closet, dirty bedsheet. Not recommended at all. But this hotel has a nice view from high floor.
Family - Jul 8, 2016
No WiFi at room.. Only lobby. Car lift have to inform receptionist and then only guard will come. Double work.! Stayed in high floor. View nice at night time. Will only stay for view next time. Room looks old. Hair dryer spoil. Standing shower nice with hot water. Overall it's like budget hotel. Pay high but no WiFi and no breakfast.. Already informed receptionist check out before 1pm still housekeeping knock the door at 12.30pm,asking check out or not? Lack of communication between between both housekeeping and reception. Any way thank you for the high floor..
Couples - Mar 3, 2016
very bad experience
noisy toilet water dripping non-stop shower corner no glass door toiletries in-complete towels a bit greyish bedsheet is yellowishy hotel room door no lock latch avail breakfast limited room big n spacious but wallpaper n corners looked eerie. nvr gonna go back!
Family - Jun 4, 2015
Really really bad hotel and service...
My summary as below: 1) The lift and the corridor is dusty and has weird smell. 2) Hotel room is big and comfortable to stay but it is smelly 3) All the hotel room furniture is old and lack of maintenance - wardrobe sliding door is difficult to slide and the main entrance door lockset is not in good condition and has no safety catch. In fact this is the 2nd room we changed after we found the 1st room main door lockset has difficulty in closing and locking. 4) The bed sheet and the pillow is in yellowish colour and has a lot of stains. 5) Wall and Ceiling painting peeling off without maintenance. 6) Water dripping from ceiling 7) Toilet WC water dripping. 8) Shower screen is dirty and the cleaner never clean the soap stains on the screen. 9) The toilet floor is very dirty and stains are everywhere. 10) Basin edge is so dirty with all black stain around. 11) Toilet soap and paper holder is rusty and dirty. 12) There has no hair dryer at the room. We requested and the maintenance crew came with a built-in hairdryer and installed it. The hairdryer cover is melted and smell bad when used. 13) The front desk receptionist is so rude and unprofessional. They refuse to change room for us by giving excuses there is no other suite with double bed. We are staying 2 nights at the hotel and we need to update our room access card everyday. All the summaries are attached with picture as evidences. We are writing these not to sabotage but we really hope as a professional hotelier you should improve and provide a good service to the customer. We moved to CIQ Hotel (next door) after our 3 nights horrible stay. CIQ Hotel staff are so friendly and helpful and told us we are not the first customer who moved to their hotel after the experience at JA residences Hotel. 19 storey JA Residences Hotel vs 5 storey CIQ Hotel.
Couples - Mar 26, 2015
A Satisfactory Stay & Affordable Price.
I stayed in this hotel when I had a trip to Singapore during Malaysia's Independence Day..I would say it's a very high & big hotel..they have 19 storeys..I stayed on the 18th..Once I entered the hotel & met the reception,it's not so much of a pleasant view but the girl at the reception counter was quite nice..When I entered my room, it's a massive room with king's bed...the room & toilet are quite clean & neat...But, my room's view was very pleasant..as I stayed on the 18th, I can see the surrounding town & at night it was beautiful with lights..Morning breakfast is included & they served quite a delicious meal. So overall I must say, the hotel might not get a 5 star from me but with that price, I feel satisfied with the condition, the service & the food...hotels for me are places to sleep, bath, rest & some mean breakfast...if those are served well enough, it's enough unless you really want to be pampered in a luxurious condition, I suggest to find other places..
Solo travel - Sep 10, 2014
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Elevator
    • Breakfast restaurant
  • In-room Facilities
    • Desk
    • Refrigerator
    • TV
    • Shower
  • General
    • Family room
    • AC
    • Non-smoking room
  • Hotel Services
    • Laundry service
    • 24-hour Receptionist
  • Accessibilty
    • Access friendly
  • Shuttle Service
    • Airport transfer with surcharge
  • Business Facilities
    • Meeting facilities
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    JA Residence Hotel is located in area / city Johor Bahru - City Center.

    There are plenty of tourist attractions nearby, such as Johor Old Chinese Temple within 0.46 km, and Johor Bahru City Square within 0.54 km.

    About JA Residence Hotel

    When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, JA Residence Hotel provides a pleasant accommodation for your stay.

    From business event to corporate gathering, JA Residence Hotel provides complete services and facilities that you and your colleagues need.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at JA Residence Hotel.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    With all facilities offered, JA Residence Hotel is the right place to stay.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.