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  2. Malaysia(5,816 hotel)
  3. Sarawak(333 hotel)
  4. Bintulu(33 hotel)
  5. Bintulu City Center(32 hotel)
  6. Kemena Plaza Hotel

Kemena Plaza Hotel

116, Taman Sri Dagang, Jalan Abang Galau, Bintulu City Center, Bintulu, Sarawak, Malaysia, 97000
Exterior / Building
See all photos
According to 12 guests
Felling great and easy, thanks you
Ismail I.
See all reviews
Based on 23 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Assyakirin Mosque Bintulu
(3.78 km)
Times Square Megamall
(5.73 km)
Bintulu Airport (BTU)
(5.74 km)
Belaga Airport (BLG)
(98.80 km)
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Review by Traveloka users

Based on 3 reviews

Very Good
Show reviews that mention...
- Family vacation
Good great comfortable place, best nice pool
- Family vacation
Good location and easy access to food stall
- Business travel
Felling great and easy, thanks you
Based on
23 reviews
Review from
Solo travel1
Friends getaway2
Rating Result
Very Bad
Very Good
Worse experience staying in Kuching Branch
I am sorry for posting this at Bintulu branch as I could not not find Kuching branch in Trip Advisor. Just share my experience in other Kemena Hotel branches. Last week I had the worse experience staying in any hotels.. I have posted to their facebook, trip advisor and email to them, yet there is NO RESPONSE from them. Hotel staff so called "accidentally" checked in to a bunch of boys saying they were to hold a PRIVATE PARTY on a hotel room. What?? And... It was just NEXT to our room. And.... We were sooooooo "lucky" of having such experiences : 1. The clubbing music was on so loud from 5pm - 4am in the morning , and dozens of people including boys and girls ( should be High School Kids) , came in late at midnight overnight and create lots of noises. 2. We tried to seek help from the management, but he was helpless and couldn't do anything about it. It seems like only one night shift staff, did not see any security around. 3. Staff told us that he could only call to room to ask them Lower down their volume. But.... Do you think bunch of teenagers will listen to you? And IT gets even worse AFTER 1am. The music Is even louder. 3. After approaching the staff for quite a number of time, finally we got ourselves a temporary room in Level 3 for us to move in so we could get some sleep. Can U imagine how loud was the music volume? We still can hear the music from L5 all the way to L3. Just imagine how unpleasant it is for the hotel guest. Kemena group hotel is such an established company, how can they allow such an irresponsible incident to happen?
Family - Aug 31, 2017
Oh dear lord
Terrible. Hotel is a ramshackle of a place. Okay for a a chap travelling on his own and just using for a place to lay his head for night or two. Unfortunately I couldn't get flights out so had to spend a whole day in the dump. Views from the room looked liked like the aftermath of an aerial assault. I'm sure it was a splendid place when built and first opened but the management / owners don't appear not to have put any of their profits back into the place with regards to decorating or upgrading in the past 20 years. I can't even say the wifi was good, it wasn't. Food was crap (can't think of a more suitable word), service however was excellent which was down to the fact I was the only person in the restaurant so had five or so waiters / waitresses tending my table - I presume everybody else must have known the food was crap and steered clear. I will not be returning.
Business - Apr 14, 2016
Value for money
We drove in at night and found this hotel by chance. Rooms are reasonable and big and clean. Located at the old part of Bintulu. Food at the coffee house is not bad and the staff was friendly. There is a waterfront at the back of the hotel facing the jetty.
Friends getaway - Feb 21, 2016
sorensen l
everything is older than me
air condition doesn't work well because it's older than yourself. some room is spacious, bathroom door is those dodgy tinted glass door which makes it look cheap. breakfast is crap and you need to go to lobby to get coupon every morning which doesn't makes sense.
Business - Feb 1, 2016
Lychee K
not bad
room, clean and comfortable, for non smoker remember request the smoke free room staff, good and friendly food, hotel breakfast not bad, a bit sadness because no serve the hotdog on that morning. A lot restaurant around the hotel - spring garden behind the hotel - fried chicken feet nice - india food opposition the hotel - 7-11 shop beside the hotel - limit restaurant for muslin member price, price not so friendly
Business - Dec 10, 2015
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Spa
  • Accessibilty
    • Access friendly
    • Accessible parking
  • Food and Drinks
    • Restaurant with AC
    • Bar
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Sports and Recreations
    • Fitness
  • Nearby Facilities
    • Shops

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Kemena Plaza Hotel is a hotel in a good neighborhood, which is located at Bintulu City Center.

      The hotel has a very good location, also near the Bintulu Airport (BTU), which is only 5.74 km away.

      Not only well positioned, but Kemena Plaza Hotel is also one of hotels near the following Bintulu Airport (BTU) within 5.74 km and Belaga Airport (BLG) within 98.8 km.

      About Kemena Plaza Hotel

      Have fun with various entertaining facilities for you and the whole family at Kemena Plaza Hotel, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Kemena Plaza Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kemena Plaza Hotel.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Kemena Plaza Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      With all facilities offered, Kemena Plaza Hotel is the right place to stay.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.