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  2. Malaysia(5,797 hotel)
  3. Sabah(428 hotel)
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  5. Kota Kinabalu(245 hotel)
  6. Ming Garden Hotel And Residence

Ming Garden Hotel And Residence

Hotel
Lorong Ming Garden, Jalan Costal, Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88000
Exterior / Building
Bedroom
Bedroom
Bedroom
Bedroom
See all photos
Impressive
8.8/10
According to 182 guests
The breakfast was awesome, so many choices, the room was specious, very comfy.
Syahira A. B. M. N.
See all reviews
Based on 453 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
IMAGO Shopping Mall
(0.30 km)
Gleneagles Kota Kinabalu
(0.56 km)
Centre Point
(0.91 km)
KK City Waterfront
(1.00 km)
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Review by Traveloka users
Review
8.8
/10
Impressive
Cleanliness
8.94
Comfort
8.87
Meal
8.56
Location
8.53
Service
8.65

102 Traveloka customers have stayed in this hotel and given reviews:

10.0
The breakfast was awesome, so many choices, the room was specious, very comfy.
5.1
Pay for 300 but I got got a room with no view. and it's smell like a cement powder inside the room. looks like I got a room same goes with a comfortable jail.
10.0
Worthy for money. Excellent location.
9.6
Someone/Something was playing with my room doorbell at midnight. Neither staffs nor guest.
9.3
Everything is great, except the food.
8.5
We did enjoy the upgrade given, booked a superior room but upgraded to junior suite. one thing that bothers me is the bathroom size, it is quite small compared to the room. Other than that, all amenities are superb!
9.4
Good service, still able to get a nice room even though reservation being made at very last minute.
8.4
Everything was ok except our breakfast experience. There are so many people (90% are from china or maybe korea and japan). we totally ok with many people. But the struggle to get the food is so bad. They keep pushing each other, talking very-very loud, simply taking our other people table even though already noticed that the table was occupied. even though the food was nice, but the environment was quite bad. It's not the hotel problem, but the guests that most of them are from that country making the environment not so good. The pool was full with them and very noisy because they having very loud conversations among them.
10.0
Value for money and great hotel
4.8
There is a packet of spoiled food left in the refrigerator. The toiletries are the dispenser type which I would expect 4 star hotel to give out individual bottle of toiletries. The breakfast was a mess, seat keep taken by other customers even though it has been occupied. Staff in the breakfast section are not friendly and helpful. Food selection are so-so.
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Based on
453 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business93
Couples114
Solo travel37
Family113
Friends getaway58
Rating Result
Very Bad
25
Bad
31
Average
140
Very Good
197
Extraordinary
60
962joseph
Ming Garden Hotel Kota Kinabalu
A clean hotel with great facilities and location which is just within walking distance to Imago Centre, Kota Kinabalu’s most happening centre. Staffs are friendly. Restaurants are offering great variety of menu and buffets. Recommended for those travel in group and with family.
Business - Nov 5, 2017
JayJamil
Reluctant to Help
I have nothing against the hotel overall, but some of the staff may have to go for a course or training on how to listen to the customer's need. Having to stay for a week in the premise, there were times when I had to skipped breakfast buffet due to the need to turn up early for field trips. The only solution not to skip my breakfast is to ask the reception to pack my breakfast meal before going off. The only regret I had with this staff name Mariamah, was her reluctance to help me for protein based choices since I have a gluten free diet, so packing up the buns and pastries will never help. In this matter, when I requested her to pack me a nasi lemak, she gave me this stern face of No, and later I said it was absurd and need some win-win situation. I guess the Management should at least instill creative thinking of their staff rather the strict practice when it comes to pleasing their customers. Never mind, many new hotels are going to be built in this area, so, over the time, there will be plenty choices of accommodation and may the best wins.
- Oct 25, 2017
Richard W
Highly recommended, will definitely go back
This was a superb hotel with everything you could possibly want or need in Kota Kinabalu. The Sparks bar was fantastic and the food served there was so full of flavours and presented beautifully! (See pics) We stayed on the 11th floor (top) and the view was superb. The staff couldn’t do enough for you and the breakfast time was extremely busy but they coped admirably. The highlight was definitely the bar though, the servers were attentive and the Karaoke was a great laugh. It also had a pool table and sports on many screens about the place. Highly recommended!!!
- Oct 24, 2017
cikokim
Nice room and hotel.
Staying with Korean groups for 3night. Room was nice and clean, Housekeeping staff is friendly and always Smile. Reception so friendly and helpful. Will Recommended to others. The restaurant with nice menu.
Couples - Oct 6, 2017
Teresa W
Disgusting
We had the misfortune of staying at this hotel for 1 night as a result of an airline technical failure and it was horrible. The one positive is that the staff are very friendly and helpful. The negative is that the rooms are horrible....they look nothing like what is on the website (well at least the one we were in). The beds are like singles...so small. The shower had mould all over it so we didn't even use it. The carpets were filthy and didn't even look like theyg had been vacuumed. As soon as we got out of the lift the cigarette smoke smell was so evident and forf that reason we asked to move rooms which was kindly accommodated but in all honesty, moving to a different floor made no difference. The long and short of it is....I would definitely not return to this hotel.
Family - Oct 5, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
    • Wedding service
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Smoke free
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Buffet breakfast
    • Brunch
    • Buffet dinner
    • Poolside bar
    • Bar
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Beach towel
    • Children club
    • Fitness center
    • Karaoke
    • Outdoor pool
    • Spa
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
  • Nearby Facilities
    • ATM/Banking
    • Shops
    • Supermarket
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Kids and Pets
    • Babysitting with surcharge
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Shopping center shuttle with surcharge
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Ming Garden Hotel And Residence is a hotel in a good neighborhood, which is located at Kota Kinabalu.

    The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 4.14 km away.

    Not only well positioned, but Ming Garden Hotel And Residence is also one of hotels near the following IMAGO Shopping Mall within 0.3 km and Gleneagles Kota Kinabalu within 0.56 km.

    About Ming Garden Hotel And Residence

    From business event to corporate gathering, Ming Garden Hotel And Residence provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Ming Garden Hotel And Residence exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Ming Garden Hotel And Residence is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Ming Garden Hotel And Residence.

    Hotel may accept Late check out, subject to room availability, with additional fee.

    Hotel may accept Early check in, subject to room availability, with additional fee.

    Additional breakfast are chargeable at MYR 46.00 /person.

    Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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    Starting on 20 Jun 17, hotel is implementing new payment method via Alipay, this is for guest with Alipay account and they can use it within the hotel property to pay for anything.
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    Starting from 1st July 2017, Ming Garden Hotel & Residences Kota Kinabalu is going to implement a few changes as below:-

    =========================================================
    1. Shuttle bus (to town) = MYR 5.00 per person with 1 bottle of drinking water
    (Return trip from town to the hotel is free of charge but based on seat
    availability)
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    2. Vending massage chair will be placed at Residence lobby and also at wedding gallery. Different charges for different length (MYR 1.00 = 3 minutes, MYR 5.00= 15 minutes & MYR 10.00 = 30 minutes)
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    3. Laundry = 10% discount of the laundry total bill for in-house guest
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    Please take note that swimming pool will be closed from 20 November 2017 (6:00pm) - 22 November 2017 (12:00pm).








    Pets are NOT allowed.

    Breakfast time start from 06:30 until 10:30.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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