1. Hotel
  2. Malaysia(5,789 hotel)
  3. Kelantan(137 hotel)
  4. Kota Bharu(105 hotel)
  5. Kota Bharu City Centre(72 hotel)
  6. Mutiara Penthouse Hotel

Mutiara Penthouse Hotel

Hotel
Kota Sri Mutiara, Jalan Sultan Yahya Petra , Kota Bharu, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15150
Lobby
Lobby
Exterior / Building
See all photos
Convenient
8.2/10
According to 52 guests
Great value for money. Getting the top view, paying a little. A clean place, good for family stay.
Wong S. B.
See all reviews
Based on 12 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Pasar Besar Siti Khadijah
(2.20 km)
Craft Museum And Handicraft Centre
(2.44 km)
Pantai Cahaya Bulan
(6.88 km)
Sultan Ismail Petra
(7.63 km)
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Review by Traveloka users
Review
8.2
/10
Convenient
Cleanliness
8.06
Comfort
7.94
Meal
6.73
Location
8.26
Service
7.48

28 Traveloka customers have stayed in this hotel and given reviews:

8.4
Room too empty. But the view was great
5.6
We were very sad as the service was too bad. We arrived late around 10pm after travelled all the way from KL, and suddenly the staff was not so cooperative. He was mad at us, as we never print out our booking receipt (do I need to that?) and didn't call them earlier to inform that we will be there at night. He added also that they had a technical problem as they cant access the internet since the morning so never noticed any online booking. So what? Is that is our false? The way he spoke to us was very irritated and spoiled our mood. Otherwise the facilities are good and the view is great only 1 thing is that we don't know where is the location of reception lobby when we arrived. No sign board or anything. Need to wait for the staff to come down and fetch us with his unwelcome face.
9.4
The hotel is clean and comfort. Price is cheap
8.5
Overall for my 3 days vacation ok la. The room was comfy. The view from the balcony was nice especially during night. the bathroom was big easy for changing clothes. The sheet was clean. Felt like my own penthouse because of the living room as my family the only one in the house. But you should provide customer parking. we have to pay for parking rm2 per entry. i park at outside on the first day and the next day found my car window has been smashed and the front compartment with stuff inside at the garbage can. they even stole my touch n go card. Good thing i lock my steering if not my car probably be gone. you should tell we have to park inside(rm3 per entry) as after 11 there no more security. the tv only can watch tv3 and the remote control can't use but after i ask for battery ok la. the wifi connection was weak from the room. i have to go to living room to get strong connection. the swimming pool only stomach level but still can swim. the lift have to use the card which was complicated as we only given 1 card.
8.5
An amazing hotel, strategic place
9.7
Great view on 29th floor. Lots of room available. Nice accommodation with nice price.
6.1
Need to improve the cleanliness.
9.4
Good hotel and spacious, plan to revisit again.
8.2
Don't have free parking and swimming pool share with others resident
7.0
Clean room with great view of Kota Bharu and okay swimming pool. Great value.
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Based on
12 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples2
Solo travel0
Family7
Friends getaway0
Rating Result
Very Bad
3
Bad
1
Average
2
Very Good
6
Extraordinary
0
aarontham
Simple but good place.
Well worth the money, if you are heading back to KB and need a place to put up, try the Penthouse. Beautiful view of the Town. Clean, simple and they have family halls for the whole village clan to meet too. We also booked the meeting hall, nice enough for any Corporate usage.
Business - Nov 1, 2017
Sup3rnal
A room with a view
It was Hari Raya and we needed a hotel ASAP because the hotel we were at was below expectations and dirty. A quick search on hotels closest to us as well as good reviews pointed us to this hotel -- and we were glad we picked it. First of all, it was clean -- our main criteria as parents to an infant. And on top of that, it was comfortable, conveniently located and had a fantastic view, together with a balcony attached to enjoy that view (which is ideal for smokers too). We couldn't stop looking out the window. However, there were a few drawbacks. Since the hotel occupies the topmost floor of a condo complex, one needed an access card to go up to the hotel. Meaning that before checking in, you would need a person from the front desk to come down to the lobby or parking lot entrance to let you in. This is not convenient if you have a lot of things to carry (and no, they do not have a bellhop either to help you with your luggage). However, this lends a sense of security. Other drawbacks include not having breakfast in the package (but you are in Kota Bharu, meaning plenty of good food at every corner). No coffee and tea sachets in the room for a hot beverage in the morning. And also that you need to take the stairs if you get rooms at the very top. Service-wise, while the person at the front desk was chatty and decent, there was no professionalism -- he obviously lacked hospitality training. He did not exude warmth and welcome one would expect at most hotel, just general decency. While this was not a big issue with us, the person also offered us some coffee products he was selling on the side and urged us to like a Facebook page. Again, it was not a big issue, but it was not very professional and made the situation rather awkward. Proper training on etiquette was sorely needed for a person in this position. A reminder for families with young kids: This hotel may not be the best choice for you if you have children who can be rather rowdy/curious/etc as there is insufficient safeguards around the windows and balcony area. A curious toddler can easily fall off if not supervised. However, I am sure that this is just the one person and other persons at the front desk did not act this way. In any case, better training would further improve the quality of the hotel and I am sure will then attract more customers. With that said, I enjoyed my stay nevertheless. For the price, it was a good place to stay and I will readily overlook all shortcomings. In fact, I had no problems with my stay and my comments were mere suggestions on how to improve the hotel. I believe that the hotel can be much better than it is with just a few changes. Again, bear in mind that this is pretty much a basic hotel, lacking certain amenities and convenience many hotels offer. But if you are not too fussy and just looking for a clean and comfortable place to stay at a convenient location and an affordable price with a beautiful view to boot, this is a good place to consider. I will definitely choose this hotel again. Thank you for the stay.
Family - Jul 17, 2017
hlp6226
Deluxe Twin Room, no 16
29th floor Penthouse - Worth the price. RM93+ including RM8 food voucher at Gano Kopitiam. Room is clean. Room 16 shared bathroom with Room 15. Luckily Room 15 wasn't unoccupied for the night of my stay. Can get the view of the KB township.
Couples - Jul 10, 2016
IrvinYap
Nightmare stay
My room no. is number 8. This room located just under the lift motor of the building, u can hear the motors sound even at 2am and its very loud. No fridge,no hair dryer. Air cond remote also damage. Floor are uneven, tiles are removed. For 4 person room, they only provided two cups. The bathroom soap dispenser is damage, i need to open from top cover to scoop it. There's also no soap at hand wash basin. The soap they use is very cheapskate, i cn see a very obvious coloring like syrup. Water pressure is low as well. Good point: i book without bfast and they provided 1 day free bfast. P/s: bfast is not at their hotel, u need to walk across the road to a local cafe to have it.
Family - Feb 11, 2016
vanessakoh
Like being in my own condo unit
This hotel actually consists of three condo penthouse unit and it occupies the two topmost floor of a condo complex. The service offered is minimal. There is a 24 hour reception and the rooms are very clean. However, no door man. You let yourself into the hotel with an access card, which you also use for the lift. The rooms are basic, the appointments all worked. Remembering the condo structure, there are huge lounges, furnished with armchairs and dining tables, which are free for all the guests’ use. Since I was alone in these areas most of the time, I felt like it was my penthouse! There are wonderful balconies offering 360 degree views. There is no food and beverage department, but there is a shopping mall downstairs, with food outlets.
Business - Jun 27, 2015
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • General
    • AC
    • Banquet
    • Family room
    • Fireplace in lobby
    • Non-smoking room
    • Terrace
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Projector
  • In-room Facilities
    • Desk
    • Shower
    • TV
  • Hotel Services
    • 24-hour Receptionist
    • 24-hour security
    • Luggage storage
  • Public Facilities
    • Elevator
    • WiFi in public area
  • Accessibilty
    • Accessible parking
  • Food and Drinks
    • No alcohol
  • Connectivity
    • LAN Internet
  • Transportation
    • Parking with surcharge
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Indoor pool

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Mutiara Penthouse Hotel is a hotel in a good neighborhood, which is located at Kota Bharu City Centre.

The hotel has a very good location, also near the Sultan Ismail Petra Airport (KBR), which is only 7.63 km away.

Not only well positioned, but Mutiara Penthouse Hotel is also one of hotels near the following Siti Khadijah Market within 2.2 km and Craft Museum And Handicraft Centre within 2.44 km.

About Mutiara Penthouse Hotel

For you, travelers who wish to travel comfortably on a budget, Mutiara Penthouse Hotel is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Mutiara Penthouse Hotel, a wonderful accommodation for your family holiday.

Mutiara Penthouse Hotel is the right choice for you who are looking for affordable accommodation in Kota Bharu City Centre.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mutiara Penthouse Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Mutiara Penthouse Hotel is a wise choice for travelers visiting Kota Bharu City Centre.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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