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  6. Novotel Melaka

Novotel Melaka

Jalan Melaka Raya 2, Melaka Raya, Melaka City Center, Melaka City, Malaysia, 75000
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Fitness Facility
Breakfast Area
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According to 347 guests
Clean and new hotel. They let us early check in even though I didn't request earlier. The connecting is superb! I love it, worth for price.
Tan W. J.
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Based on 849 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Mahkota Medical Centre
(0.25 km)
Dataran Pahlawan Melaka Megamall
(0.42 km)
Mahkota Parade
(0.45 km)
(0.59 km)
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Review by Traveloka users

219 Traveloka customers have stayed in this hotel and given reviews:

Pretty not bad. Out of the congested area of Melaka city, but still near to them.
Extreme slow check in, queue for 90 minutes, the answer is the room not ready, 5:30pm the room still not ready? Sunday lunch time is peak hour for check out, open only one counter, one more counter on and off open, wait for to check out. no more stay in this hotel
We try to check in early as I request from online booking but the room not available. She promise to call me when the room is ready but they never call me back until we came back at 3pm. The espresso maker leaking in our room. The rest fantastic.
The hotel is comfort. I'm enjoying my stay here
The food have to improve.
Nice hotel, clean just the water is too slow.
Really enjoy my stay. Room superb with delicious breakfast. The most important thing, great deal!
This is the second times I came with my boyfriend and we also choose stay back Novotel Hotel, good service and good location.
Nice place to rest. should make some room that available to smoke. other than that is good.
Ok but please review for service room.
Based on
849 reviews
Review from
Solo travel42
Friends getaway112
Rating Result
Very Bad
Very Good
Made last minute booking and had some special request but was not reflected in the check in alert. Approach Ms Jacinta to check and she had helped to make the arrangement. Check-in staff at the lobby is not welcoming.
Family - Nov 14, 2017
3 days 2 nights weekend getaway
Location: Easily accessible for shopping district. Hawker foods around/ good massage shop opposite hotel. Driving into hotel and parking area is well lit and sheltered. Hotel provides free parking ticket (per day) if you drive. Hotel check in and check out: Queuing time for check in took about 25mins. When we reach the counter at about 3.45pm we were told that the rooms were not ready. Only till 5.30pm then we managed to get our rooms. We requested for 2rooms to be the same level (when we booked online previously) but was not granted. Requested for late check out and was granted by the friendly staff. Check out time on a Monday was fast within 5minutes. Room: Spacious room with a sofa near the window area. Basic amenities provided (shower amenities, kettle, fridge, safebox) Breakfast: A spread of breads, hot soup noodles, rice, cereals etc. Egg station included. There is plain porridge to my delight for my infant. Overall a cosy environment to start the day with a hearty breakfast. Swimming area: Adult and kids pools are separated. Kids pool comes with a mini slide. Beside the sides there are some mini playground for kids.
Family - Nov 13, 2017
Cheng Wei K
Bad experience with checking in even I have done the online check in on the Accorhotel webpage
Did the online check in services provided by Accorhotel but was shocked when was told hotel is full and can only check in at 5pm. Some how or rather the receptionist manage to get our room ready before 3pm. Kudos to his part for being able to get me a room but still a bit kind of spoil my day. Was expecting to enjoy the service of hassle free checking in but have to wait for a while before getting our room.
Family - Nov 13, 2017
3 days 2 night stay
I stay in room 1432 on Oct 2017. Check in Pretty quick within 8 minutes in VIP counter. Room cleanliness and condition 1) Room and bath room is clean and the bed is comfortable. 2) Furniture look new. Pool 1) Beside the swimming pool, there is a area for people to order drink. I saw ceilings damaged due to water dipping. It's showed that not well maintenanced. 2) There is a lot of tissue inside pool and water bad smell. 3) The female bath room give uncomfortable feeling (scary). Breakfast 1) Not much selection but the food taste is ok. Surrounding Walking distance to mall and restaurant.
Business - Nov 12, 2017
Could Be Better
This is my 2nd time staying at this hotel and my review of my 2 nights stay at this hotel as follows: 1) Location: It is located at Melaka Raya which can be considered as a very central location in Melaka. There are many restaurants surounding the hotels as well as foot reflexology centres. Shopping Mall is about 10 minutes walk. The historic side of Melaka ie Clock Tower and Red Building area is about 20 minutes walk. Parking is spacious and plenty. Overall, the location is good. 2) Hotel Building, Check In & Lobby: Hotel Building is modern looking. Lobby is spacious and modern. Check in was fast but is not very welcoming or friendly. I even have to ask about the operation hours of the buffet breakfast. I think this is something the hotel has to look into. 3) Room 1722 (Executive Room) The room is compact but is new, bright, modern and luxury looking. Mattress and Pillows are of good quality. Air Cond is working well. The room is overlooking the straits of Melaka. There is a pillow menu too. Bathroom is modern but unfortunately i find that the water pressure is weak. There is a rainshower in the bathroom but throughout the 3 days of my stay, the water pressure is weak hence it is not suitable for rainshower usage. Overall, the room is good but the management should look into the water pressure. 4) Wifi Wifi is free but the speed is just average. Watching videos from Youtube is not smooth. But for other usage than Youtube, the speed is ok. I just wish the wifi could be a little faster. 5) Welcome Drink for Gold Member: As a gold member I was given a welcome drink voucher. Selection is not great to be honest for Novotel standard. I was asked to choose between Coke, Sprite or Chilld Juices like Orange, Mango or Guava. Comparing to the selection of welcome drink (for Gold Member) at Novotel Kuala Lumpur and Novotel Taiping - which includes beer, cocktails and fresh blended juice - Novotel Melaka selection is very poor. Again, i hope the management can look into this. It is nice to have a menu to choose from rather than just being informed verbally by the waitress. 6) Buffet Breakfast: I find the selection to be ok for a 4 star hotel. There's roti canai, egg station, noodles, steam pau, western selections, local nasi lemak etc with rendang and curry ayam as well as coffee machines. For improvement, maybe the hotel can consider adding some dim sum apart from Pau. Also, it will be nice to have some lemon slices in the water. The temperature at the breakfast seating area is a little warm too especially at the table behind the drinks counter. I was sweating. Overall, Novotel Melaka has a lot of potential to be one of the best modern hotel in Melaka. I hope the management can improve on certain areas which I have highlighted above. Nevertheless, I would still highly recommend this hotel for those visiting Melaka. It is a OK 4 star hotel.
Business - Nov 11, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Things to Do
    • Children pool
    • Outdoor pool
    • Pool sun loungers
    • Parasol
    • Sauna
  • Food and Drinks
    • Breakfast with surcharge
    • Poolside bar
    • Snack bar
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
  • Sports and Recreations
    • Game room
    • Fitness
  • General
    • Smoke free
    • Terrace
  • Transportation
    • Limited parking
    • Bus/truck parking
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

This 4-Star hotel has the most strategic location ever. The Novotel Melaka situated right in the hearts of Melaka’s most active district. It is surrounded by shopping malls and major attractions within walking distance from the hotel. The Novotel offers 351 well-equipped rooms, ranging from Superior Rooms to Suites with amazing view of the Straits of Melaka and downtown area. This luxurious empire is only 28 minutes drive away from the Melaka Airport. Other highlights of this Melaka hotel is the facilities provided to make the stay more memorable like the pool bar, InBalance Fitness Centre and the lavish swimming pool. The hotel also has mega size ballrooms for any events wished to be organised there.

How to get to Novotel Melaka

Finding the hotel is not so much a problem compared to transportation because believe it or not, the best mode of transportation recommended will be to drive. Traffic in Melaka has been known to be very hectic, thus, waiting for buses and taxis will be challenging. They are also pricey if you are not careful enough. From Melaka Airport, you can grab a rental or call up Uber/Grab car services - a mobile transportation application that can take you straight to the hotel at much cheaper prices. The drive to the hotel will only be 30 minutes max - depending on the traffic at the time.

You can spot well-known landmarks to help you locate the hotel such as the Mahkota Medical Centre that is just 0.25 km away from the hotel. You can also look out for the biggest shopping mall in Melaka, the Mahkota Parade and the historical monument, the A’Famosa where both is within 1 km radius from the hotel. If you see these landmarks, you know you are as good as there.

Different Types of Rooms in Novotel Melaka

Novotel Melaka live up to its rank in providing guests with the ultimate comfort for their stay, whether for a short-term stay or long-term stay. There is a total of 351 rooms available and four main types you can choose to cater your preferences. You can choose either the Superior Room, the Executive Room, the Executive Premier Room or the Suite.

The Superior Room offers you the majestic view of the Straits of Melaka or the downtown district. It features large bathroom complete with a shower, excellent lighting and amenities to ensure your stay well-spent. It is suitable for those travelling in small companies of two.

The Executive Room offers you the amazing view of the Straits of Melaka due to its location in the higher floors. You can get used to the view after a day outside or attend meetings. It also features a large bathroom with a separate shower unit, excellent lighting and amenities, plus, an additional big and fluffy bath sheets for guests. It is suitable for business travellers alike.

The Executive Premier Room offers you a complete VIP treatment. Located in the Premier Floors, guests are given the luxury of privacy and maximum comfort. Here, you can have access to the Premier Lounge for breakfast buffet, refreshments and evening cocktails. Guests will also have the upper-hand in utilising the meeting room for up to two hours for free. It features both large bathrooms and fluffy bath sheets with additional espresso maker to the range of amenities already provided. It is suitable for large families and business travellers alike.

The Suite offers you all the space in the world. Not only will there be extra spaces in the room but you will also have free access to the Premier Lounge to enjoy breakfast buffet and beverages. For business travellers accommodating this room can use the meeting room for up to two hours for free. Families will also find this room exclusively comfortable to stay in for the holidays.

Restaurants and Cafes in Novotel Melaka

At Novotel Melaka, you can enjoy the amazing menus at The Square, the Gourmet Bar and the Pool Bar. The hotel offers a various different taste that suits any appetite. From the local traditional dishes to the international fusion mix.

The Square gives you the best of local and international cookings. You can expect Melaka traditional dish to be served here, especially the Nyonya’s cuisine. The architecture design of the restaurant is magnificent with wooden themed floors that give a classic vibe to it. It operates from Monday to Friday starting at 6 AM to 11 PM.

The Gourmet Bar serves the best section for urban and active clientele. It is located just outside of The Square, you can have a quick hang out spot to relax while catching up with business discussions or chit-chat with friends. This stylish bar serves a wide variety of drinks and meals. It operates daily from 10 AM to 11 PM.

The Pool Bar gives you the best of both worlds. When you are taking a break from swimming, you can hang around at the lavish pool bar where they serve mouth-watering appetisers, salads, pizzas and other Malaysian delights. They also serve a wide variety of drinks you can enjoy with friends and families. It operates daily from 10 AM to 6 PM.

Facilities and Activities in Novotel Melaka

24-hour room service, web corner, kid’s corner, business centre, Premier Executive Lounge with exclusive access, fitness centre, 24-hour security and reception are some of the facilities you can expect from the Novotel Melaka Hotel. They strive to give you ultimate VIP treatments all day every day. The check-in and check-out process is also being done very fast and efficiently, thus, demonstrating the effective services provided by the hotel. Other facilities you can enjoy is the laundry and dry-cleaning services and indoor secured parking services. The hotel grounds are completely 100% smoke-free in order to ensure all guests are comfortable wherever they are.

Interesting Places near Novotel Melaka

Mahkota Parade - This is the largest shopping mall in Melaka. It holds over 600 retailers that cover all the popular brands you are familiar with. Aside from modern-day shopping, you can also enjoy the variety of traditional souvenirs up for sale too.

A’Famosa - Known as the oldest European monument in Melaka, this historical place is the must-visit sites whenever you are in Melaka. You can enjoy the historical value and learn how much have changed since the day of colonisation in Melaka.

St. Paul’s Church - This also among the popular historical sites in Melaka. Located on the summit of St. Paul’s Hill, this unique architecture design will take you back in time and be amazed by how sophisticated it is. It is also the chance for you to be able to learn the history within those walls.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.