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  6. Novotel Melaka

Novotel Melaka

Jalan Melaka Raya 2, Melaka City, Malaysia, 75000
8.9/10Very Good
According to 223 guests
Nice location. Lots of parking area and near the shopping centre.
Solihan M. S.
See all reviews
Based on 753 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Mahkota Medical Centre
(0.25 km)
Mahkota Parade
(0.45 km)
(0.59 km)
St. Paul's Church
(0.72 km)
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Review by Traveloka users
Very Good

150 Traveloka customers have stayed in this hotel and given reviews:

Service not good and breakfast only few item can choose (level 18th floor)
Small clean room. nice pool.
Good, however foods are not fill up during the breakfast time. The staff leave it as empty and asked few times and yet no refill in done.
Everything is great. Highly recommended
Clean. Easy to find food. Have swimming pool and playing kids
4-star hotel with 3-star breakfast buffet.
Good hotel, good service, good people around! Keep up the good work, guys!
Good place and nice Nyonya food
The room is very neat and clean. Very spacious. Comfortable bed and pillows. Would love to stay there again. Minor glitches.. toilet is very smelly.
Nearby shopping area and nice hotel
Based on
753 reviews
Review from
Solo travel36
Friends getaway99
Rating Result
Very Bad
Very Good
Hayat M
Good - not bad
We stayed 2 nights in novotel Swimming pool : good Breakfast :6/10 average not bad but could be better (the pancakes not tasty ) Bed sheets: very good People and staff: Nice and polite Restaurant diner : very bad apart the mushroom soup very nice but was the only nice meal /too expensive Cleanliness : it was okay but they could do cleaner, i had to clean a bit myself In brief : you can stay there only for short trip
Family - Jul 19, 2017
Sunday School Teachers Retreat 14th - 16th July,2017
We chose this hotel as the location is good for our retreat and as we are having amazing race for our team building, hotel is not very far to the tourist attraction area and Jonker Street. As for the hotel, it is still consider quite new, rooms are nice and bed although small but it is comfortable. Bathroom are modern which is see through but of course there is an automatic blind for you to close it so that you can bath in privacy but outlet flow of the water is slow as the hole is small. Be careful of the rain shower if you do not want to wet your hair as you need to pull the knob if you want to use the normal shower. Lobby is spacious and comfortable. As we were in a group ( 22 rooms ) and rooms were all pre-booked, the receptionist have prepared our designated rooms which will be ready in the afternoon for check-in but because some arrived early and went to check in, the receptionist were so kind to accommodate us and have to go through all the trouble to rearrange the rooms so that we are on the same floor. We had our meeting hall on the 19th floor and the view is beautiful. As for the lift, I guess because there are a lot of guest maybe because of its convenient location, so at certain times like check-in and check-out time, the lifts are packed and have to wait for awhile. Guess it happens in all hotels. As there is a KTV near the hotel, yes, you can hear some music at night even when we are on the 9th floor. There are nice restaurant near the hotel.
Business - Jul 16, 2017
A lot of room for improvement
I have decided to give Novotel a try during my recent visit to Melaka & I must say that I am quite disappointed. I rate it 2 due to the following. Lobby - Bellman who loaned me a very smelly umbrella (umbrella was left wet for several days am sure) could not understand basic English. I had to use hand gestures but still could not get any response from him. I asked him where to break a RM50 note & he just replied "No"? - Very inconvenient to get carpark ticket to be validated for complimentary parking. Had to go Front Desk & then to Level 1 or 2 after. Only 3 Service lifts. Breakfast - Breakfast spread was bland (i.e. Nasi lemak not fragrant) and lacks quality & variety. Guest room - Shower room grouting was dirty. Lacks proper cleaning. - Minibar fridge not cold. - Safe not working. Low battery. - Towels had stains. Overall, I will not return even though the location is convenient.
Friends getaway - Jul 16, 2017
Good location, need more improvement
I used my Accor points and partially cash to book a twin bed sharing room and was asked for names of both guests for registration but during my check-in, the front desk staff queried if I had book 2 rooms and overall check-in process was slow. The design of the room is not bad but black stains in the shower is not acceptable for a new hotel and the holder for the shower head was loose, as a result shower head keeps moving up and unable to stay at the angle for good shower. The cracked paint and broken tiles near the elevator were clearly visible, not the Novotel standard. It's a little bit noisy from nearby clubs during night time but didn't bother me much, thankfully. Quite troublesome to take the elevator to the lobby to validate car park every time before exit. Location was good!
Family - Jul 16, 2017
Lester L
Nice place
Nice place, rooms are spacious and view is nice. However the cleanliness of the toilets should be improved on. There were dirt stains and grimes. Location is just nice not too far away yet still away from the hustle and bustle of the city center
Couples - Jul 14, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Things to Do
    • Children pool
    • Outdoor pool
    • Pool sun loungers
    • Parasol
    • Sauna
  • Food and Drinks
    • Breakfast with surcharge
    • Poolside bar
    • Snack bar
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
  • Sports and Recreations
    • Game room
    • Fitness
  • General
    • Smoke free
    • Terrace
  • Transportation
    • Limited parking
    • Bus/truck parking
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Novotel Melaka is located in area / city Melaka Raya.

There are plenty of tourist attractions nearby, such as Mahkota Medical Centre within 0.25 km, and Mahkota Parade within 0.45 km.

About Novotel Melaka

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Melaka exclusively for you.

Novotel Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Melaka.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.