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  6. Novotel Melaka

Novotel Melaka

Jalan Melaka Raya 2, Melaka City, Malaysia, 75000
Others
8.9/10Impressive
According to 289 guests
The rooms are very exclusive and nice.
Fakhrul R.
See all reviews
Based on 802 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Mahkota Medical Centre
(0.25 km)
Mahkota Parade
(0.45 km)
A'Famosa
(0.59 km)
St. Paul's Church
(0.72 km)
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Review by Traveloka users
Review
8.9
/10
Impressive
Cleanliness
9.10
Comfort
9.13
Meal
8.22
Location
9.04
Service
8.75

186 Traveloka customers have stayed in this hotel and given reviews:

5.9
Not so many food choices for breakfast
10.0
Clean, the location is close city centre
8.5
Comfortable, but the water stuck at bathing area.
9.7
The rooms are very exclusive and nice.
8.7
They are really short of people. The water pressure is low.
8.8
Great room with clean carpet and bed. Good smell and view of swimming pool. Need to improve on the lift service (quite slow and small). No free breakfast therefore no taste of food.
9.3
Bathing facility not good due to the hand shower can't make proper in place due to can't provide comfort bathing
9.6
Your club lounge food was not lousy. It was cold, not much choice and quality was bad
6.7
I booked for the executive premier room with the same level and excess of the premier lounge but the meal and service provide in the lounge is way below expectations as compare to other 4 star hotel. Not worth the top up money at all. Premier room no attached bathtub also
9.4
Ample parking space, nice pool. great location.
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Based on
802 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business66
Couples220
Solo travel40
Family342
Friends getaway103
Rating Result
Very Bad
31
Bad
54
Average
175
Very Good
341
Extraordinary
201
Skypsl
ROOM SERVICES
The hotel had a good location, near shopping center. We request a 3 beds rooms but its was not arrange when we reach. The room provide only 2 bath towel ,1 hand towel , no floor towel , only 1 set for shampoo with bath and the bed was very small seem like smaller than a single bed. Try to get from the head of housekeeper that pass by another room ... but he was not very willingly to give us ... a bit disappointed.
Family - Sep 16, 2017
nazham80
Nice hotel but not the front desk...
I have to wait 30 minutes for check out just because they delay in updating my office address in my invoice even though i have given my biz card during check in (very sad...they just put my biz card at the counter, not together with my related doc)..worse, the front desl officer dont know jow to edit the invoice until his superior coming in...i am silver card member...staying at accor hotel is my priority...but i never experience this before
Business - Sep 15, 2017
Simary888
Aircon leaks and cannot control temperature
Had bad experience with this hotel. I booked 2 rooms and one of the room aircon leaks in the middle of the night and my in-law can't sleep well. Also the rooms were cold because the aircon control not working at all for both rooms. Will think twice booking this hotel again.
Family - Sep 12, 2017
szotdogs
Room for improvement
This a nice hotel in a good location, close enough to walk to for all the main sites. However: - On my first day there was a complimentary water/juice station next to the bar. Perfect for a refuel after a day in the heat. But I never saw it again - disappointing. - The water pressure was very weak and the hot water barely got above the lukewarm. Given the heat it wasn't a huge problem but it should be a little better than this - Hot food options at breakfast were lukewarm both days in a row. For a four star hotel the range seemed a bit limited. Nice juices however. The room itself was nice and clean and spacious, however the power outlet for the kettle had come away from wall when I arrived. Whilst it was electrically sound and the kettle worked just fine, it wasn't a good look. As my stay was short I reported this when I left, but I am surprised it was not reported by housekeeping previously. As per usual, the welcome drink offered to Le Club Accor members is pretty basic. This needs to improve across the board. So overall, this is a good hotel but there is room for improvement.
Solo travel - Sep 11, 2017
IsaacSutedja
Enjoyable experience!
Likes: - Strategic location: 5 mins drive to Jonker area. If you prefer to go on foot, it's only 15-20 mins walk - Great resto nearby. Chinese, peranakan, Indian, you name it, there's one nearby! - Nice pool with slides for kids - Good breakfast. Kids dine for free! Room for improvement: - The air con was erratic at times (i.e. not cool). Hope the management can look into this.
Family - Sep 9, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Things to Do
    • Children pool
    • Outdoor pool
    • Pool sun loungers
    • Parasol
    • Sauna
  • Food and Drinks
    • Breakfast with surcharge
    • Poolside bar
    • Snack bar
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
  • Sports and Recreations
    • Game room
    • Fitness
  • General
    • Smoke free
    • Terrace
  • Transportation
    • Limited parking
    • Bus/truck parking
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Novotel Melaka is located in area / city Melaka Raya.

There are plenty of tourist attractions nearby, such as Mahkota Medical Centre within 0.25 km, and Mahkota Parade within 0.45 km.

About Novotel Melaka

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Melaka exclusively for you.

Novotel Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Melaka.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.