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NU Hotel @ KL Sentral

Hotels
No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.6 Impressive
From 2,704 reviews
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Check our curated reviews for honest descriptions about this accommodation.
nice design room, not so big but no so small room, enough for 2 adults, 1 child, and 1 baby. sadly I am given window room but no view outside. clean. big bed (king size). there's lift, shampoo, soap, shower cap, sanitary bag, hair dryer. no toothbrush and toothpaste. we got 2 free bottles of mineral water but no dispenser for free refill. easy check in although at 3am. next to abc bistro (open 24hrs), 7-eleven, 3min to nu sentral mall to go to kl sentral, monorail station is beside the hotel. and we can keep our luggage after check out.
Yuki M.
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Facilities
AC
24-Hour Front Desk
Elevator
WiFi
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Location Info

No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Check-in
Mon, 23 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 2,704 reviews
8.6
Impressive
Fantastic
883
Very Good
1,472
Satisfying
163
Average
186
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (102)
friendly staffs (50)
clean room (87)
affordable price (6)
excellent service (15)
easy access (7)
great wifi (4)
great room (1)
great location (2)
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Language
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2 Reviews
8.8
/ 10
8.8
Staycation
The hotel location 's is good. Near to NU sentral. You can turn left at the end of the road and take the lift and you will be there. Safe environment too! The room and service are good too! Suitable if you just wanna sleep for a few nights. The hotel is near to 7eleven and domino pizza. There is also mamak bistro there.

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NN
1 Reviews
8.5
/ 10
8.5
Transit
Everything OK thank you but the staff not friendly at all. Satisfied the space of room.

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SV
0 Reviews
6
/ 10
6
Paid more for double deluxe room but get a very small room. After put my luggage no more space to walk, really disappointed

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LR
2 Reviews
8.5
/ 10
8.5
Clean, all staff is very friendly, and very helpful.

1 liked this review

RA
10 Reviews
9.7
/ 10
9.7
Family vacation
The room as expected, we have one double and one single beds... toilet clean...and the room rates are reasonable..

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Accommodation's Reply

10 Mar 2020
Dear Value Guest, Greetings from NU Hotel @ KL Sentral!!! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and We look forward to welcome you back again soon. Yours Sincerely, The Management of NU Hotel @ Kl Sentral
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9.3
/ 10
9.3
Family vacation
Its a good experience during my stay here. The receptionist welcomed us so nice and friendly while the check-in process is smooth too. The hotel looks so new and modern which makes it comfortable to stay. The room was so clean and neat. Even though the train station and two 24 hours restaurants just besides the hotel but I don't hear any noises from my room. The hotel just in front of Nu Sentral Mall and KL Sentral station which makes me easier to reach and we just need to across the street from Nu Sentral Mall to the hotel. I just hope in the future that the Hotel could prepare a disposable slipper for the guest since the floor was made from tiles and it is so cool to walk on it and its a torture as well 😅. The quilt and pillow was not comfy cause it is so thin but still I am just okay with it . I hope these two can be improved in the future. Definitely will stay here again soon if I travel to KL . Really recommended if you wish to stay here !

1 liked this review

Accommodation's Reply

05 Mar 2020
Dear Value Guest, Greetings from NU Hotel @ KL Sentral! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Please accept our sincere apologies for the unpleasant experience during your stay recently. We appreciate that you took the time to share your experience and are very sorry that the services rendered were not up to your expectation. Once again thank you for your feedback and We look forward to welcome you back again soon. Yours Sincerely, The Management of NU Hotel @ Kl Sentral
ES
1 Reviews
9.7
/ 10
9.7
Backpacking

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Accommodation's Reply

05 Mar 2020
Dear Value Guest, Greetings from NU Hotel @ KL Sentral!!! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. We appreciate that you took the time to share your experience. Once again thank you for your feedback and We look forward to welcome you back again soon. Yours Sincerely, The Management of NU Hotel @ Kl Sentral
RP
14 Reviews
7.2
/ 10
7.2
Family vacation
Actually hotel service is very awesome but the picture of room that I booked is not the same with the room when I stayed. I booked room for family and in that picture is two room with connecting door but when I ask hotel they said the room is not like I booked. the manager of hotel is very good and answer my question, maybe it is false when set the picture of room.

1 liked this review

Accommodation's Reply

05 Mar 2020
Dear Value Guest, Greetings from NU Hotel @ KL Sentral! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Please accept our sincere apologies for the unpleasant experience during your stay recently. We appreciate that you took the time to share your experience and are very sorry that the services rendered were not up to your expectation. Once again thank you for your feedback and We look forward to welcome you back again soon. Yours Sincerely, The Management of NU Hotel @ Kl Sentral
SN
5 Reviews
9.7
/ 10
9.7
Business travel
The room looks exactly the pictures, super comfy and really satisfied. Will book it again.

1 liked this review

Accommodation's Reply

10 Mar 2020
Dear Value Guest, Greetings from NU Hotel @ KL Sentral!!! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and We look forward to welcome you back again soon. Yours Sincerely, The Management of NU Hotel @ Kl Sentral
This is a private profile
9.7
/ 10
9.7
Backpacking
in front of sentral mall very near to sentral station easy to find food. clean at the centra of tourism

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Accommodation's Reply

15 Feb 2020
Dear Value Guest, Greetings from NU Hotel @ KL Sentral!!! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. We appreciate that you took the time to share your experience and are very sorry that the services rendered were not up to your expectation. Once again thank you for your feedback and We look forward to welcome you back again soon. Yours Sincerely, The Management of NU Hotel @ Kl Sentral
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 14:30
Check-out: Before 12:00

Location
Staying at NU Hotel @ KL Sentral is a good choice when you are visiting KL Sentral.

The hotel is located only 0.3 km away from KL Sentral Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About NU Hotel @ KL Sentral

For you, travelers who wish to travel comfortably on a budget, NU Hotel @ KL Sentral is the perfect place to stay that provides decent facilities as well as great services.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, NU Hotel @ KL Sentral provides a pleasant accommodation for your stay.

From business event to corporate gathering, NU Hotel @ KL Sentral provides complete services and facilities that you and your colleagues need.

NU Hotel @ KL Sentral is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

NU Hotel @ KL Sentral is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at NU Hotel @ KL Sentral will surely satisfy you with its great hospitality and affordable price.

Hotel Policy

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Facilities
Hotel Services
  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
In-room Facilities
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • TV
General
  • AC
  • Family room
  • Heater
  • Non-smoking room
Accessibilty
  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility
Public Facilities
  • Elevator
  • Safety deposit box
  • WiFi in public area
Connectivity
  • Free WiFi
Business Facilities
  • Photocopier
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