For a short budget stay
I have segregated the info that I will share into 7 categories.
(a) Check in
Check in was OK, no surprises
They only gave one card key per room.
Reception area was small; only 2 sofas.
What was provided: 3 cotton buds, a box of tissues, one roll of toilet paper (no spare), bath towels, a bottle of shampoo and a bar of soap.
No shower gel (but I later learnt from our travelling companions that they did have shower gel so housekeeping forgot for our room). We did not ask for it since we had brought our own.
No hand towel (our travelling companions did not have either). Again, we had brought our own (after similar experiences at other Malaysian hotels)
On the fact that there is only one roll of toilet paper: if you waive cleaning of the room, do remember to ask for a spare roll, in case you run out of it in the middle of the night.
The shower pressure was good. Be careful - the water turns hot very quickly.
(c) Room amenities:
A mini fridge - the switch was not on; we did not turn it on so we do not know if it works)
A safe - but it was not working
A 1.8litre capacity kettle
Sachets of coffee
Bottles of mineral water
The temperature control of the aircon was limited – only low, medium and high. Low was too warm, but medium too cold for us.
Lighting too dim
Good sized room
The most important thing - beds were clean and comfortable
(d) Overall impression of what the hotel condition
From the types of tiles and fittings used, I could tell roughly when the hotel was built – and it was about the same time as 4 other hotels I have stayed in, 2 of which was elsewhere in Malaysia, the other 2 in other countries. But compared to those 4 hotels, unfortunately Orkid has not been maintained as well. It is a pity really, because the quality of fittings from that age was good and could still look good and last long. Instead, signs of disrepair was evident. Eg
(i) we had a wardrobe whose sliding door was shaky. We were a little worried it would fall out and hit whoever was going to sleep in the bed next to it
(ii) the sink did not have a sink stopper – it was therefore hard to hand wash any clothes. We could see that something white was stuck in the drainer. I suspect it was silicon as a fresh layer of silicon had been applied around the vanity top; maybe some dropped into the drainer. Whatever it was, it caused the water to drain very slowly.
There is free wifi in the reception area, and also in the room (different passwords apply). But the signal was very weak in most rooms – our travelling companions complained they had to stand near their room doors to get any signal at all. We were the only lucky ones where the signal was good, even when 3 devices (including a laptop connecting to a VPN) were connected at the same time!
(f) Buffet Breakfast
There was sufficient variety eg potato wedges, porridge, nasi lemak, noodles (which you cook yourself using into the pot of hot water provided), cereals (labelled as honey stars and coco crunch but they looked and tasted different from the Nestle brand ones), 2 types of fruit, water, coffee, tea, milk (for the cereal), 2 types of cordial (whose colours were too bright for me to dare try as they looked artificial), a manned egg station. The hard boiled egg for the nasi lemak looked too brown (hence stale??) - I avoided it
Central, close to many eateries
OK for a short stay; one of the more affordable hotels in the area.
Family - Sep 11, 2016