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  6. Ozone Service Suite At Times Square

Ozone Service Suite At Times Square

1, Jalan Imbi, Berjaya Times Square, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
Living Area
Living Room
See all photos
Based on 8 traveler reviews
24-Hour Front Desk

Nearby attractions
Imbi Monorail Station
(0.07 km)
Low Yat Plaza
(0.16 km)
Bukit Bintang Monorail Station
(0.38 km)
Hang Tuah Station
(0.56 km)
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Review by Traveloka users

1 Traveloka customers have stayed in this hotel and given reviews:

Very disappointing and unclear
Based on
8 reviews
Review from
Solo travel1
Friends getaway1
Rating Result
Very Bad
Very Good
Great views, terrible hotel!
We booked 2 rooms for our family trip to KL. Check in is unbelievably complicated. It seems these suites are "privately owned" and we had to walk into the adjoining shopping centre to find the agent who "manages" the rooms. After finally finding this person, we were taken to our rooms on 17th floor. The first room was disgustingly grubby and badly maintained. There was thick mould in the bathroom which was a health hazard, the bathroom ceiling was sagging, mould and peeling wallpaper everywhere. We refused to take the room and we were then led to 2 other rooms on the 19th floor. Again, badly maintained, unclean room. The second room had not been cleaned from the previous occupant, it was disgusting with an toilet that had not been flushed and was complete with a full load of faeces!!! The guy checking us in then organised the cleaners to come back and clean the room again. In the meantime he found another room on the 17th floor which was approaching some sort of acceptable standard, but there was only one of them! This room had a rollaway bed for the 10 year old. While we were shown the room, the bed was actually broken, so our guy put the mattress on the floor and said that they did not have any more rollaway beds! To cut a long story short, after 4 hours and viewing 5 rooms we left and went to different hotel. Will send photos later. DO NOT STAY AT THIS HOTEL, IT HAS GREAT VIEWS....BUT!!
Family - Jan 20, 2016
location, location, location
Check in process is confusing as no actual reception but the security guard was happy to call the agent. Agent advised me the price I paid was an error and the booking should have been cancelled, but as we were there and it was not his or our error be would honour the booking. The room class I booked was not available and we were updated to a 2 bedroom suite for the first night and then moved to our superior room for the remaining 3 nights. Room was clean but in near of some overall general maintenance. Everything worked though, just needed a general fresh coat of paint, replacement of some screws etc. I have stayed in similar apartments in the past and the main reason I choose them is their location. Huge shopping centre on the bottom 7 floors open till 10pm every night. EVERYTHING you need in one spot. Many restaurants, bowling alley, theme park, archery centre, movie theatre and of course lots and lots of shopping. Monorail at the front door. Overall, I would stay at Best Suites again if the price was right.
Family - Oct 31, 2015
Best apartments berjaya Times Square Kuala Lumpur
On my previous review forgot to mention the apartments name. Don't use Hotels.Com. For best apartments berjaya times square you have to pay by cash. Hit or miss if you get toilet paper or the two bottles of water.
Family - Apr 12, 2015
Check in ribet , menghabiskan waktu , sangat mengecewakan sekali
Pesan 4 kamar setengah tahun sebelum traveling , alasan full book , kami diberi hanya 3 kamar , 1 kamar yang kondisi sangat buruk, dihitung sebagai 2 kamar ,tentu saja kami protes, tapi orang yang mengaku owner malah marah dan menunjukkan sikap yang kurang baik . Kami mohon dibatalkan dan minta surat u refund , yg mengaku owner tidak mau, kami sebagai pelancong merasa dirugikan , akhirnya kami diganti dengan kamar yang lebih bagus , dengan harus menambah 100 ringgit semalam , dan kami di charge 150 ringgit di kamar yang kondisinya buruk tersebut , alasannya kami telah menggunakan kamar mandinya . Karena kondisi kami sangat lelah , akhirnya kami terima tawaran tersebut. Pelayanan yang sangat jelek dan tidak sopan, hati hati jangan sampai tertipu. Kalau pelayanan baik, seharusnya tidak masalah dengan kamar hotelnya Saran saja, kamar yang tidak layak , jangan digunakan lagi , berikan kamar yang sesuai dengan pesanan .. Dan berlaku sopanlah kepada tamu
Family - Feb 26, 2017
Khalid A
العاب متوسطه المرح
العاب متوسطه الى عاديه واجباري الدخول بتذاكر سواء لعبت ام لم تلعب التذكره العائليه شخصين كبار وطفلين اقل من 13 سنه ب 147 رينقت واعداد الالعاب قليليه والالعاب الي داخل اغلبها الكتروني وبفلوس يعني الكبار ممكن يستمتعون ب 6 العاب والصغار تقريبا 7
Family - Jan 14, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


  • Food and Drinks
    • Breakfast with surcharge
  • Hotel Services
    • 24-hour Receptionist
  • Transportation
    • Parking with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Ozone Service Suite At Times Square is a hotel in a good neighborhood, which is located at Bukit Bintang.

      The hotel is located only 0.56 km away from Hang Tuah Station.

      Not only well positioned, but Ozone Service Suite At Times Square is also one of hotels near the following Imbi Monorail Station within 0.07 km and Bukit Bintang Monorail Station within 0.38 km.

      About Ozone Service Suite At Times Square

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Get precious and unforgettable moment during your stay at Ozone Service Suite At Times Square.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.