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  6. Pacific Express Hotel Kuala Lumpur

Pacific Express Hotel Kuala Lumpur

Jalan Hang Kasturi, Kuala Lumpur, Malaysia, 50050
Others
8.5/10Very Good
According to 1,139 guests
Good hotel and strategic place.
Leonard F. N.
See all reviews
Based on 575 traveler reviews
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Central Market
(0.11 km)
Chinatown / Petaling Street
(0.29 km)
Merdeka Square
(0.32 km)
Masjid Jamek LRT Station
(0.34 km)
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Review by Traveloka users
Review
8.5
/10
Very Good
Cleanliness
8.58
Comfort
8.61
Meal
7.71
Location
8.96
Service
8.30

766 Traveloka customers have stayed in this hotel and given reviews:

9.4
The location is very strategic, close to dining and attractions as well as shopping. If you want to travel around the city, there is purple free bus to reach certain places. The hotel room are old but comfortable enough to stay for reasonable prices.
8.5
It's ok because near from railway station, so it's easy for going around KL.
5.1
Uncomfortable, electricity off the whole Night
9.6
It's a nice hotel with nice staff and also the provide a city tour guide (with additional fee, that is on budget price). The environment was super lovely and near from chinatown. I would recommend this hotel to my friends and family
8.5
Great and clean hotel for family.
9.4
the staffs are so helpful and the location is strategic
9.4
We got free upgrade since the hotel was fully booked which is so nice. The room best! Location cool. But I didn't try the food, as my booking didn't come with free breakfast.
9.6
Great service, comfortable yet affordable room rate.
5.8
electricity not working then I change my room but socket for charging also not working hairdryer also suddenly cut out and took a long time to check in. service not so good
7.2
Room's lighting bulb is darker than I thought
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Based on
575 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business21
Couples223
Solo travel100
Family91
Friends getaway105
Rating Result
Very Bad
39
Bad
35
Average
130
Very Good
239
Extraordinary
132
Samantha H
Great location beautiful rooms!
This hotel is a real bang for your buck! It's in an excellent location. The rooms are spacious and modern beds are so comfy not rock solid like most beds in SE Asia. The bathrooms are clean and nice. The rooftop pool is AMAZING! Great views!! The gym is good could add a few more things to it but overall it works! I would recommend this place!
Couples - Jul 21, 2017
pouya_amd
the worse experience ever
Although it is a 4 stars hotel,the features are not like what it should to be; for instance the workers there dont know their duties and extremely lazy,toooo impolite especially the man checking at breakfast. The other thing is that the rooms are not clean,the air condition even in the loby is not suitable,the loby is smaller than a motel's loby. in spite of reserve the rooms exactly 1 month in advance,when checking in we had a lot of problems and there was no manager there to talk to. Booking this hotel is a waste of money.
Family - Jul 18, 2017
Manith S
Room
Depend on my budget i have to take room without window so disappointed room super dark expensive for 2nights 50$and with rooftop swimming pool enjoy view is ok.near monorail station,near central market restaurants china town.
Solo travel - Jul 18, 2017
AnuradhaHetti
Convenient Place
Can walk to many attractions. Meters from the central market. Roof top pool with views. You won't be disappointed if you stay here, the only downside is the wait for an elevator sometimes but just take the stairs.
Family - Jul 14, 2017
Acumen156
Dirty Pool
The hotel location is fine, is very close to the supermarket and free bus. The shower hose leaks water, it made the bathroom all wet. In the basin is with poor drainage, the water hardly goes down the drain very slowly. The walls are paper thin, can hear people's conversation clearly. Please do not rent into the rooms without windows, it is very dark. The deposit safe is not working properly, so is of no use to me. The pool is pretty dirty, after swimming there my friend got infected. With my goggles under the water, I can hardly see the bottom of the pool.
Friends getaway - Jul 11, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Tours
  • In-room Facilities
    • Cable TV
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Public Facilities
    • Coffee shop
    • Elevator
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Things to Do
    • Fitness center
    • Outdoor pool
  • General
    • Family room
    • Smoking area
  • Nearby Facilities
    • Shops
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Pacific Express Hotel Kuala Lumpur is located in area / city Chinatown.

    The hotel is located only 1.36 km away from Hang Tuah Station.

    There are plenty of tourist attractions nearby, such as Central Market within 0.11 km, and Chinatown / Petaling Street within 0.29 km.

    About Pacific Express Hotel Kuala Lumpur

    From business event to corporate gathering, Pacific Express Hotel Kuala Lumpur provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Pacific Express Hotel Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Pacific Express Hotel Kuala Lumpur.

    -
    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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