1. Hotel
  2. Malaysia(5,298 hotel)
  3. Selangor(526 hotel)
  4. Seri Kembangan(41 hotel)
  5. Mines Wellness City(13 hotel)
  6. Palace Of The Golden Horses

Palace Of The Golden Horses

Jalan Kuda Emas, Mines Resort City,, Seri Kembangan, Malaysia, 43300
Others
7.7/10Satisfying
According to 98 guests
Awesome & very nice place for resting & relaxing
Noor A. M. N.
See all reviews
Based on 686 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
The Mines Wonderland
(2.12 km)
Kampung Dato Harun Station
(9.56 km)
Putrajaya Wetlands Park
(9.57 km)
Taman Jaya LRT Station
(9.59 km)
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Review by Traveloka users
Review
7.7
/10
Satisfying
Cleanliness
7.91
Comfort
8.06
Meal
7.24
Location
7.72
Service
7.45

61 Traveloka customers have stayed in this hotel and given reviews:

5.4
The room is too old and dirty. The television signal very bad.
5.5
It's not cleaning and old building
6.0
It's derti no cleaning and old bolding
5.7
Cleanliness very bad, hot water not really function room smell like an old wet cabin wood. receptionist lied to me due to type of room provided valet car service staff quite impolite. force me to pay valet parking while I just park there for check-in at receptionist breakfast is the most terrible theres no croissant and the butter is so bad. got a few family are very impolite force me to move from my seat because my table just beside their table half block their way to get food because they are so fat. that's all my uncomfortable stay
6.1
From the outside, it looks magnificent. But in the room, everything is really old. My room was not cleaned properly, dirty carpet and we were not given any towel in the bathroom. Took them almost 30 minutes to deliver the towels. And also, the bathtub was clogged and the adjuster got stuck.
6.3
This hotel have 5 star level but at Saturday night (04/8/17) Chinese and Japanese Restaurant all closed no services, because they have party at Ballroom, also in the room no bath room towels, because their washing machines under repair. but fortunately room services sent the towels at night time, breakfast they only have 3-4 star level menu instead of 5 star level.
8.8
Hotel room AC not really function well.
5.1
Service like short of staff, air-con in room hot. should be upgraded.
10.0
Great hospitality and very recommended to all
6.0
Not cleaning and old building.
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Based on
686 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business128
Couples184
Solo travel36
Family216
Friends getaway59
Rating Result
Very Bad
83
Bad
88
Average
140
Very Good
163
Extraordinary
212
MarcusTong-65
Terrible experience & service
I dine at their Chinese Restaurant (Kimma) on 30 July 17 with my business partner for 5 persons during dinner hour and I would to highlight that the service are very poor. The person who served us (Chinese lady-not sure what is the name) was very rude, impolite and the worse is the GROOMING, BAD BODY ODOUR and wearing just a black T-shirt to serve us (not a 5 star grooming at all). I have been travelling to many hotel around world and I was shock that this hotel (have a 5 star rating hotel) have this kind of standard of GROOMING and service (with another Indian server which does not speak a proper English and poor knowledge). I was embarrassed to my business partner which reflect the image of myself and the hotel. But again, I would give compliments to the food quality which is up to a 5 star standard (especially the soup and the roasted chicken). The dinning area which looks great but sadly some of the lights wasn't working. I believe the hotel management should give the staff a proper training on grooming & standard of 5 star service. Truly said that this hotel have disappoint me and I shall not return to this hotel again unless there are some action taken by the hotel management & some improvement. I believe other customer felt the same way too. I have spend about RM892 to experience this kind of service and not value for money.
Business - Aug 13, 2017
Lai mun Y
Worst experience ever
I think the picture explained a lot on the cleanliness. Even housekeeping have been going up and down..the cockroach is still lying there. I came in to check in for 2 rooms at 3.30pm..i was informed only able to check in for one room. I was informed they will speed up the housekeeping to give me the other room.after 45mins I called the operator, they can't get me to the reception and promised to call back.. apparently they are not bother.i walk out of the room to asked the housekeeping clean my another room(beside).only then they give me another room(opposite) which i believe the room is available from the beginning but they don't give me that
Family - Aug 13, 2017
Min wan
Nice Landscape
The room I stayed (for members club) has been renovated. When I checked in, I was quite impresses with the new look. Each room has coffee maker, mini fridge, safety box, ironing board, bath tub with separated shower and toiletries provided. The swimming pool has not change much. It wasnt so bad. Kids still enjoying the pool. The place in overall since the beginning has a nice landscape. I love the green surrounding of this hotel. One thing that require improvement is maintenance. The place will always look run down because it is not properly maintained. This is such a big compound. Pretty sure maintaining it isnt easy but if its not taken seriously, the hotel rating will go low.
Family - Aug 13, 2017
Ashok K
Holiday at Kuala Lumpur
Mind blowing! From thwe time we entered to the time we checked out, it was fantastic. Reception, House keeping,staff-- everything was just as it should be. Loved our stay there. One thing though-- the pool could be cleaner and the gym better stocked with weights!
Family - Aug 10, 2017
itihaziyah
Excellent
We stay for 2 days 1 night at palace of golden horses. The moment we arrived until we left felt like heaven, all staff especially reception and kitchen staff treated us like we were famous guests. Furthermore,the breakfast at grand saloon is very nice. The hotel is very clean and the designedly is very beautiful and very unique.. One of the best i have stayed,absolutely fantastic hotel !!! 💋❤️😘
Family - Aug 9, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Terrace
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Laundry
    • Shops
    • Supermarket
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Transportation
    • Area shuttle
    • Bicycle storage
    • Car rental
  • Accessibilty
    • Access friendly
    • In-room accessibility
  • Sports and Recreations
    • Golf course
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Palace Of The Golden Horses is a good choice when you are visiting Mines Wellness City.

    The resort is located only 3.37 km away from Bandar Tasik Selatan Station.

    This resort is very easy to find since it is strategically positioned close to public facilities.

    About Palace Of The Golden Horses

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The resort’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Palace Of The Golden Horses exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Get precious and unforgettable moment during your stay at Palace Of The Golden Horses.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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