1. Hotel
  2. Malaysia(5,797 hotel)
  3. Selangor(581 hotel)
  4. Sepang(45 hotel)
  5. Palm Garden Hotel

Palm Garden Hotel

Resort
Palm Garden Resort, IOI Resort City, Sepang, Selangor, Malaysia, 62502
See all photos
Impressive
8.7/10
According to 249 guests
Staff are friendly. At average pool.
Fairuz B. M. Y.
See all reviews
Based on 132 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Malaysia Agro Exposition Park Serdang
(1.60 km)
Putrajaya Wetlands Park
(1.73 km)
Istana Melawati
(2.94 km)
Setia Alam Night Market
(2.94 km)
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Review by Traveloka users
Review
8.7
/10
Impressive
Cleanliness
8.57
Comfort
8.70
Meal
8.16
Location
8.66
Service
8.70

152 Traveloka customers have stayed in this hotel and given reviews:

8.5
Okay. Comfortable places. Will come back again.
9.7
Heard some weird running footsteps sound at 12am at floor 3. The sound didn't stop till I am back at my room at 1am. Hmmmmm
8.5
All are satisfied and comfortable
8.5
Nice place. Near shopping mall.
8.3
I cannot get room with balcony. When I called the reception they answered with fully booked while I already booked and paid! I am very not satisfied with this, for the rest all great.
9.7
My room was upgraded to suite room. It was great. Nice accommodation.
9.7
Good enough. Little problem in exhaust fan in bathroom does not work.
5.8
The noise from the renovation work was bad!
10.0
Excellent and good servicess, thanks
8.8
Lucky me got special discount. It's 140. To me its worth it.. Just simple hotel room clean but have ants. Be careful to bring any food. Or milk for your baby. I only love their pool. They have 2 big pool with child slide even adult can play it with your toddler.. Staff friendly. Room got a lot dust but as they already mentioned about renovation and apologies earlier while check in so I don't mind at all.. Its like run down hotel as they closed the jacuzi, sauna room and kids playroom indoor. Its should be maintain as well.. Park for team building also not well maintained got bottle inside the tube and got water inside it could possibly have mosquito/aedes. Make your bar outside more happening with music or some snacks so that customer can lepak there. Such a lovely place you have with garden view, light and music but unfortunately no one prefer to chill there.. Please do something. That's my honest review. I hope this will make a lot improvement in future to bring as no 1 favorite place to stay during weekend.
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Based on
132 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business66
Couples14
Solo travel10
Family25
Friends getaway9
Rating Result
Very Bad
18
Bad
27
Average
44
Very Good
32
Extraordinary
11
ณภัทร ผ
...
This hotel is very good hotel. Service is good,so the people. Food is delicious. So sad that I don't have a chance to use the pool. I'm not sure what kind of room that I stay, because they upgrade for me. The room is very beautiful and romantic. I have a great time with my boyfriend.
Friends getaway - Nov 7, 2017
Jenina d
Good stay, will be much better once all renovations are completed
There are lots of renovations going on, but we were given a renovated room which was very bright and pleasant. It started to get noisy around 9 am or so when the workers start on the renovations, but we were on our way out already so it wasn't an issue for us. I used the gym on my first day. It was large enough and had complete equipment, but was quite dusty and looked like it hadn't been used much. The dressing room/shower rooms could definitely use an upgrade! Service was very good, everyone from the doormen to the front desk and servers were so polite and helpful. Would stay here again when renovations are done!
Friends getaway - Nov 6, 2017
Sofia795
Need some improvement
Stayed for 2 night and we had 2 helicion room .thanks to the guard man ..who help us with our luggages .the check in staff also good . Our rooms : the bathroom need to be renovated. The bed n pillows are comfy . The free Wifi connection : 👍👍 The walls are not sound proof ..you can heard noises from the upper floor .the 2 swimming pool are okay ..only thing to point out tat they have a swimming class going on( at the deeperpool ) when we came down for a swim..we had to swim inthe other pool . A little too crowded for a crowd. They have carome , chess , Pool table ,table tennis and 3 kiddy rides .their gym room is small but okay. The changing room need to be renovated /lights fixture to be maintain .The breakfast spread ..good ! Renovations are a on going now ..hopefully things will be better n improve . Overall we loved to come back here again .we loved tat its just 5 mins walk to IOI city mall.
Family - Oct 24, 2017
JuneMid
Walls are thin and can hear noise from outside
Overall we happy with the stay. Pool for kids was great. Have a nice lounge in the center of the hotel. Service was fine. It was next to IOI Mall. You can walk within 10 minutes. The only dissapointing issue we have is the noise from the outside. You can hear the garbage truck in the morning, cars. Also the walls and floors are really thin. No privacy where you can hear next room. Kids jumping etc. Other than that, we quite happy with our stay but sad to say we not be going back due to the thin walls.
Family - Oct 23, 2017
MissEryn
Great Hospitality
We had the absolute pleasure of staying at the Palm Garden Hotel Putrajaya to celebrate our 7th Wedding Anniversary but I didn’t book for Anniversary Room. While Check-In I had a conversation with the Front-Desk Hotel and he’s very helpful and polite and also there’s one other Guest Service Officer that day and she is very polite and humble asking why I’m carrying Balloons, as I explained it was for my Anniversary, she asking me why didn’t notify the Hotel to make the room arrangement for anniversary as they able to make the arrangement for Anniversary which I didn’t. I told her next year perhaps. I checked-in a bit late as I need to wait for my Husband and to fetch my kids. We had a lovely and delicious dinner at Hotel Restaurant as we went back to our room, there’s a guest service ringing our door and it was a surprise cake as complimentary for our Anniversary from Hotel Management and Guest Service Ms. Faradillah. We really love it. A big thanks to Ms Faradillah for the arrangement. Our room was beautiful and clean, the beds are super comfortable. The hotel also have free wi-fi. The Hotel is located 3 minutes to the IOI City Mall Putrajaya. I would have absolutely recommending this hotel to stay in who are visiting Putrajaya! Thank you once again to Ms Faradillah and to all the staff for making our special trip something which we will never forget!
Family - Oct 19, 2017
See other reviews

The hotel is currently undergoing renovation works from 2017-11-06 to 2018-01-15

Hotel facility

Description

Hotel policy

  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast served to the table
    • Cafe
    • Hot breakfast
    • No alcohol
    • Set menu dinner
    • Set menu lunch
    • Snacks
    • Vegetarian meal
  • Hotel Services
    • Bellhop
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • General
    • AC
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • Sports and Recreations
    • Darts
    • Fitness
    • Golf course
    • Billiard
    • Table tennis
  • Transportation
    • Area shuttle
    • Limited parking
    • Shopping center shuttle
    • Valet parking
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Things to Do
    • Children play area
    • Outdoor facilities
    • Outdoor pool
  • Shuttle Service
    • Airport transfer with surcharge
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Palm Garden Hotel is a good choice when you are visiting Sepang.

This resort is very easy to find since it is strategically positioned close to public facilities.

About Palm Garden Hotel

Are you a shopaholic? Staying at Palm Garden Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Palm Garden Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Palm Garden Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Palm Garden Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palm Garden Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Palm Garden Hotel is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Palm Garden Hotel.

Warm greetings from Palm Garden Hotel, IOI Resort City! Please be informed that our hotel is currently undergoing room renovation. This will be done in stages. We have completed half of our available rooms and 30 rooms are still in progress. The estimated time of completion for the renovation will be on 15th JANUARY 2018. In the meantime should you require any further assistance please do not hesitate to contact us. Have a nice day ahead. Thank you.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.