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  6. Pearl White Hotel

Pearl White Hotel

No.51, Jalan Suria 7, Bandar Seri Alam, Masai, Johor Bahru, Johor, Malaysia, 81750
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Based on 5 traveler reviews
24-Hour Front Desk

Nearby attractions
Regency Specialist Hospital
(0.35 km)
Econsave Kota Masai
(4.13 km)
Kolej Komuniti Pasir Gudang
(4.20 km)
Ibrahim Sultan Polytechnic
(5.19 km)
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Based on
5 reviews
Review from
Solo travel1
Friends getaway0
Rating Result
Very Bad
Very Good
Short stay at Pearl White Hotel Masai
Stayed for two days with family, comfort stay, quite and place to rest. Ample of parking space, security tight (sign in n out ) 2359pm. Room quite spacious n clean. Breakfast ok. Overall hotel can clasify under 3***.
Family - Jan 22, 2015
excellence service and evironment
i have stay 2 days on my trip from KL to JB. The room look better from my 1st stay couple of months ago and the staff also very professional as i got to know this hotel has change in top management. breakfast also nice and my kids love it.
Family - Dec 24, 2014
A Disappointing Hotel
I booked a Standard room in this hotel. It comes with buffet breakfast. By the time I checked in, it was already late at night. After checked in, I went into the room and used the toilet, and terrible thing happened. I didn't take off my socks and they all became wet because the floor was wet! What the... Never mind, since it is a budget hotel, I accepted it. Then, I went out to meet my friend. When I came back to the hotel, the card didn't work. I told receptionist about the problem and he handled it quite professionally. He apologized to me, followed me to the room, checked the card, confirmed it didn't work, and then only he upgraded it to a bigger room: Premier Delux (Normal). Much terrible thing happened... The room that I got was a smoking room, it smelled terrible. The door was malfunction and it cannot be locked. The bed looks dirty, dirt spots can be seen easily on the pillows and the blanket. Even worst is I had the feeling that someone had just used it. As for the bathroom, the same thing happened again. The bathroom floor was wet, water was dripping from the shower head. The room was terribly eerie! But I told myself, since I already paid for it, I should stay there because I didn't want to waste my money. However, when I was taking shower, the eerie sensation grew stronger and my sixth sense told me that I must immediately leave that room. So, after taking a very quick shower, I left immediately. At the same night, I booked another room at T.S. Hotel. I would say the location is not bad because I managed to find a few restaurants near by. However, parking is a serious problem. The parking lots in front of the hotel were full because there is a disco (if I was not mistaken) in the same shop lot row with the hotel (and I guess this is the reason). I had no choice but to park my car a bit further from the hotel. When I was parking my car, a group of 4 to 6 youngers were just squatting in front of my car, smoking and looking at me. Honestly, I didn't feel safe at all staying at the hotel and walking around that area. The next morning, I came back to the hotel. Before I checked out, I tried their breakfast. It was terribly bad because there was no option at all and there was also no replenishment! What I got was only leftover (a small portion of Bee Hoon and a piece of chicken nugget). Before I had mine, one of the staffs took half of the leftover (Bee Hoon and the nuggets) -.-"
Solo travel - May 2, 2014
Checked in here on busines. They hand you the TV remote when you check in ??? Opened the door to the room and was shocked. The bed had been slept in and not changed, hairs on the sheets. I asked for another room and was upgraded ??? Bathroom just a joke (dangerous) Food Asked if the chicken came with bones and the reply was - Maybe Phoned my company and booked another hotel and checked out.
Business - Mar 30, 2013
Far from city but family room is nice
This hotel is quite far from the city but close to Pasir Gudang. Actually it is a shoplot which they turned into hotel. Few pubs nearby so if you get a room at the front you might here some music and noises. A good mamak restaurant by the corner (Usman I think is the name). If you come in a party of 5 or more, ask for the family room that has 2 king sized beds and 1 single bed. It's very spacious and the bathroom is huge too. There's coffee making facilities in the room but no fridge if I am not mistaken. However during our stay we had two disappointments. first, the credit card machine wasnt working hence could not charge and secondly, the lift was not working at the time we were checking out. Imagine having to take the stairs 2 levels down with our luggage.
Family - Mar 7, 2013
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Newspaper in lobby
  • Public Facilities
    • Parking
    • Restaurant
  • Business Facilities
    • Meeting facilities
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 11:00 AM
      Check-out: 2:00 PM

      Pearl White Hotel is located in area / city Masai.

      There are plenty of tourist attractions nearby, such as Johor Bahru City Square within 12.88 km, and Komtar JBCC within 12.89 km.

      About Pearl White Hotel

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Pearl White Hotel.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Pearl White Hotel exclusively for you.

      Pearl White Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Pearl White Hotel is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.