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  2. Malaysia(5,797 hotel)
  3. Sabah(428 hotel)
  4. Tawau(48 hotel)
  5. Tawau(22 hotel)
  6. Promenade Hotel Tawau

Promenade Hotel Tawau

Eastern Plaza Mile 1, Tawau, Tawau, Sabah, Malaysia, 91000
Exterior / Building
Exterior / Building
Exterior / Building
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According to 30 guests
Great hotel to stay, the staff is very helpful
Syed C. B. E.
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Based on 144 traveler reviews
24-Hour Front Desk

Nearby attractions
Eastern Plaza Shopping Centre
(0.05 km)
Basel Tawau Church
(1.06 km)
Klinik Dr. Martati
(1.14 km)
Wealthu Empire Sdn BHd
(1.14 km)
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Review by Traveloka users

15 Traveloka customers have stayed in this hotel and given reviews:

Good location, free parking, clean but slow internet line.
Good service, love the meal, great facilities, fast check in and check out. Overall satisfy. Just a little bit problem that our room cupboard door is broken and fell down when we try to open it.
Strategic location. Nice ambience, and good hospitality. Definitely would come back.
Great hotel to stay, the staff is very helpful
Room dusty, interior run down, carpet moldy, windows dirty, low quality in-room dining, weak WiFi as good as none, no bathtub in suite room, faulty shower head. Overall does not deserve a 4-star hotel recognition. 2 stars at most. Not recommended.
Nice hotel and enjoyable. worth it.
It is very strategic hotel for business purposes. Good view and linked with mall. Transportation also ok
Good location but the carpet may look a bit old and unclean
It was great vacation in Tawau
Room facilities need to be updated and refurbished.
Based on
144 reviews
Review from
Solo travel9
Friends getaway12
Rating Result
Very Bad
Very Good
Facilities need to improve
I was staying in this hotel booked by travel agency for a meeting cum retreat package for 3 nights. I found out that the hotel is rated 3 stars, so didn't expect too much from the hotel. When I checked in to a room in 9th floor, I found out that the room carpet has a big stain, looks quite dirty, so requested to change, the counter staff immediately gave me another room, I appreciate the service. While I was waiting at the lobby, I found that the sofas there were quite old, the leather seat is cracked. The blanket cover looked yellowish, the face towels provided were not absorbing water, may be not enough cotton contain, or more like polyester material, I need to use tissue paper to wipe my face after washing. Too much critics on the hotel, but still has some good points to mention, the staff are mostly helpful, the buffet breakfast is acceptable, although the choices of food is not that much. The room do provide safe box, ironing board, hair dryer, useful for me for the trip. I hope the hotel management can improve on their facilities.
Business - Nov 14, 2017
Average Hotel
Well...I guess this is the best hotel in Tawau, Sabah. You can't get anything better than this. Check in was smooth. The room seems like it has not been refurbished ever since it was built. The maintenance of the room is so-so. The bed/pillows/comforter are comfy. No complaint as I slept good. The room is fully carpeted. Try to get a higher floor room as it can be noisy at night from the sound of motorbike screeching through the streets. Mine was on the 5th floor and I can still hear the sound of the motorbike. Bathroom was average.The amenities are provided. There was iron & iron board. Complimentary water bottles (2 x 500ml bottles) provided. Breakfast was basic - nothing to shout about. If I have to visit Tawau again, I guess this is the hotel that I would pick. Not many good choices available.
Business - Oct 9, 2017
Adilah C
Beautiful lobby, nice smell, got lobby launge. Got door connected to the shopping mall. Room? Just nice but Don't expect much. Enter the room with tangy-smelly-old-carpet, dust at every corner. Parking? Creepy parking. Breakfast at restaurant level 7. Stayed longer, you'll know. Not much option for breakfast. Conclusion? Got here fine, walk out with cold, headache and coughing.. remind me of why i hate hotel room with carpet.😑😟
Family - Oct 8, 2017
Decent stay in Tawau
Was here for a night for business meeting. While the hotel is not in town center, it is attach to a small mall. The room is quite big and bed comfortable. However there is no hot water and shower stream is very weak. Staff at reception counter, restaurant and function room are very friendly and helpful. Food ok.
Business - Oct 6, 2017
Review on hotel ambience
On my stay recently i wish that the hotel entrance lobby ambience made more respectable. It looks a bit rundown in term of furnitures. There r no pictures or indoor plants to beautified the place. The lounge was a kind of run down too. Outdoor of the hotel should hv more nice plants to decorate the place. Room wise ok ie commensurate wt the price we paid.
Business - Oct 3, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Money changer
    • Front desk
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • Separate shower and tub
    • Shower
    • TV
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Connectivity
    • Internet point
    • LAN Internet
  • Business Facilities
    • Business center

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at Promenade Hotel Tawau is a good choice when you are visiting Tawau.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Promenade Hotel Tawau

      Promenade Hotel Tawau is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, Promenade Hotel Tawau provides complete services and facilities that you and your colleagues need.

      If you plan to have a long-term stay, staying at Promenade Hotel Tawau is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Promenade Hotel Tawau exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Promenade Hotel Tawau is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Promenade Hotel Tawau.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.