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  6. Pullman Kuala Lumpur Bangsar

Pullman Kuala Lumpur Bangsar

Hotel
Tower 3 No 1 Jalan Pantai Jaya, Bangsar South, Kuala Lumpur, Kuala Lumpur, Malaysia, 59200
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Impressive
8.7/10
According to 112 guests
2 guests talked about friendly staffsVery good. The hotel is very clean. The staf are so polite.
Topo S.
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Based on 1,339 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Universiti LRT Station
(0.23 km)
Kerinchi LRT Station
(0.63 km)
Abdullah Hukum LRT station
(1.15 km)
Mid Valley
(1.66 km)
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Review by Traveloka users
Review

Based on 56 reviews

8.7
Impressive
Fantastic
39
Very Good
64
Satisfying
5
Average
4
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
10
- Business travel
The hospitality was great, but most importantly, awesome breakfast!
9.1
- Business travel
Overall positive experience during the stay and will revisit.
10
- Romantic Vacation
Staying the hotel on my birthday. Upon arrival, hotel been upgraded and received surprise birthday cake from the staff. How wonderful and great service!
9.7
- Romantic Vacation
So beautiful! Will book again for future trip ! Keep it up.
8.5
- Business travel
strategic location. great front desk service. nice breakfast.
8.4
- Business travel
Floor carpet with lots of hairs. Toilet drainage problem.
5.7
- Romantic Vacation
The service is bad and receptionist not helpful.
9.4
- Business travel
Never disappoint me after few visits
10
- Business travel
Prestige and comfortable. Perhaps transportation need to improvise as not much convenience surrounding.
8.8
- Family vacation
Everything was great but I would suggest to improve something in the food department. I like spicy food but most of the food are kind of bland. So add a chili flakes shaker on the table along with the salt and pepper. The other thing is, regarding service. I ask the receptionist to send my luggage to my room as I was in a hurry and I can't go straight to my room. But they didn't send my luggage.
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Based on
1,339 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business485
Couples307
Solo travel95
Family289
Friends getaway118
Rating Result
Very Bad
30
Bad
61
Average
183
Very Good
552
Extraordinary
513
CheongKamHoe
Another stupendous birthday staycation
Contrary to the some of negative comments, here are my two cents' worth. Booked three rooms on club floor with two rooms being graciously upgraded. Am an Accor Gold member. Check in was smooth . The staff on club floor were refined albeit new . All of them were eager to serve. Rooms were well apointed. Clean . Shower amenites were completed. Only comb and cottan pad were unavailable but they were just a call away. Well i had no qualms about revisiting Pullman Bgsr. I guess this is my umpteenth visit. As a returning guest and perhaps my birthday we received slices of cakes and fruitbasket. A lovely thought. Mr Abu Bakar , the Director of Room was certainly a man of promise and accomodation. Faced with a small issue , he was quick to respond. All my family members were in safe hands. We were well taken care of. Not only he exuded professionalism, he was truly a remarkable hotelier who knews how to pamper his guests. Take my words, you wouldnt go wrong with a room director like him. The rooms came with club floor access with evening cocktail as one of the highlights. Again , staff were very courteous and eager to serve. We had a birthday celebration at The Link. Food was good considersing the pricw we paid. While one dish was not too fresh, upon informing the chef, he was quick to react. His swift response was applauded. The wait staff at the main restaurant were great. While it was quite a busy night, the staff wore smiles. The asisstant manager , Mr M Hannil knew how to take good care of his guests. He had vast knowledge in his field. Nothing was too much for him if it were meant to be championing customer satisfaction. Overall , my family and i had a great night . All of us enjoyed ourselves enormously. In a nutshell, i had no qualms in revisiting this property, business or leisure. I could not have said enough to show my appreciation and gratitute for rendering me a stupendous birthday celebration. From my family and i , thank you pullman.
Family - Nov 18, 2017
hitchthehiker2000
Urbanly comfortable
Located in the middle of nowhere, in an urban suburb with lots of roads and cars all around! Not pedestrian friendly around but a mall just opened 5 minutes walk, the KL gateway mall, quite nice with a great supermarket on the ground floor as well as wine store, fast food and clothing stores.. Good concierge service, shuttle bus available to go around. Around 20 minutes from city center, the rooms are really comfortable with open bathrooms and centered baththub( wish they offer complimentary salt bath). Rooms are quite regardless of the jungle out there. Lobby is extremely busy surrounded by restaurants mostly offering buffets. GreT spa and gym. Pool is surrounded by buildings and noise which makes it deserted. Good hotel overhall for a business trip will be my call.
Solo travel - Nov 17, 2017
Hanif008
Nice place to stay
The hotel is not in city center but the access is very easy with the LRT route and only 5 minutes from nearest station, the room is clean with the visible concept of bathroom is interesting, the staff are welcome and the restaurant serve the local cuisines are delicious, overall will recommend to stay in this hotel for business trip or vacation.
- Nov 16, 2017
Florence L
Pleasant one night stay
Stayed a night in this hotel before leaving KL. Chose this hotel because of the brand and price. Location wasn’t a big issue for us as we had a car. I don’t recall any restaurants nearby that I could reach on foot. Ordered room service as I arrived quite late and restaurants in hotel are closed. Food was good. Room was relatively big, clean and pleasant although I felt the bath tub wasn’t that clean (there was a bath tub and shower).
Friends getaway - Nov 15, 2017
Devinder G
I have stayed in a 3 star hotel with better service than this hotel. HORRIBLE EXPERIENCE!
I would request you all to take your time to read this so you dont get cheated off your money and so you can book a much better, different hotel and enjoy your holiday instead of suffering. Firstly for the money we paid for this hotel we expected at least great service, we weren't even expecting excellent service because we know 100% amazing hospitality is a rare find. But what we got was not even close to good. It was horrifying. Let me start off with check in. We got to the front desk at 3pm, the lady attending to us was a trainee and she was pleasant. No problems checking in. We got our room on the 11th floor room 1107. The moment we stepped into the room we realised how dull and boring the interior is. The room itself gives off a very depressing vibe. For a 5 star hotel you would have guessed they would give the deco an extra thought and make it look at least a little comfy. However at firat sight other than it looking depressing you would think there was nothing wrong with the room. Here is where the problems begin. 1. The TV was small and placed really low opposite the bed so if you're laying down on the bed you have to crank your neck up really high to be able to watch it. None of the TV channels were clear, you end up getting a headache trying to concentrate watching the blurry screen. There were many good movies playing but we could not enjoy them due to the bad quality of the TV. 2. The sofa at the corner of the room had stains on it. Since it was black any white stains were very visible. 3. The toilet looked fine at first glance until you actually use it. 3.1 The shower door does not have a blocker at the bottom of it to block water from seeping out of the shower cubicle. So everytime you shower the water pours out of the shower cubicle intot he rest of the washroom from underneath the gap of the door. This gets everything wet including all the floor mats. 3.2 I was actually excited to use the bathtub, this was the biggest reason i booked this hotel. The bathub itself was a nice size and clean. However after using the bathtub we realised the carpet in the room right next to where the bathtub is was soaking wet! Basically when you used the bathtub somehow the water seeps out into the room carpet making it soaking wet. The whole toielt side of the bed carpet was filthy soaking wet. Amd when we informed housekeeping. All they did was put a air blower into our room facing the carpet while we were out. And we came back to our room smelling of pungent wet carpet with an extremely loud air blower. No one came back into our room to check on this nor did anyone from the hotel itself contact us offering us a room change or anything. We had to sleep through the wet carpet smell which was worst than my partner snoring. 4. Lets now get to the breakfast. Our second day there we had free breakfast so we woke up excited to go and fill our hungry stomachs. However we were extremely dissapointed with the variety of food. There were very little options of food and most of it was cold. The hotel staff also did not ensure the food was replenished fast. I was glad to see there was a made to order egg counter. I ordered a cheese scrambled omelette. However when the egg was ready and i had a taste it tasted horribly bitter. Like something was wrong with it. I had a few more bites just to make sure it was just not my taste buds acting weird. Once i was sure there was definitely something wrong with the egg, i called one of the staff members to inform them and they pointed me to a man in a suit and told me to bring my complaint to him. Which i did. Here is where things get bad 1. This man in a suit came up to me with the most horrible sour face and asked me whats wrong. I wished him good morning and he didn't even bother to wish me back. That's fine, courtesy is not everyone's forte. So i explained to him nicely that there is something wrong with your egg mixture please get it checked before someone get's a stomach ache. And all he saif back to me was ' our eggs are made ready to order there is nothing wrong with them' sternly. I was abit taken aback on the answering back to your hotel guest. I was just informing him to get the egg mixture checked before someone falls really sick and he did not even have the courtesy to tell me sorry or even a 'ill go and check on this and make sure nothing is wrong' he just looked at me angrilly and told me. ' you can order something else like maybe a sunny side up' . And he walked away. Not even an apology or a reassurance. I was appalled at the low level of hospitality this man in charge had. How are you running a hotel with such arrogant attitude. This one experience was a big turn off for us. We didn't even bother to have the free breakfast the next day. 5. The blanket in the room was extremely flimsy and cheap. When you looked thriugh the blanket under a light you could see there was no cotton at all in the blanket itself and the only little cotton in the blanket was clumped up together in less than 10 clumps. I almost died of hypothermia at night due to this. You're basically only sleeping with 2 pieces on bedsheets on you. Trust me if you do somehow book this hotel after all this. Look at the blanket underneath the light. You will see there is no cotton in the blanket. Its just 2 pieces of cloth. After paying the high amount we did for this hotel we hoped to at least have a good stay as most of our time was going to be spent in the hotel. However we were beyond dissapointed. Never again will we be booking this hotel. And we would advice anyone who is thinking of booking this hotel NOT TO book it. There are so many better hotels in KL even with lesser stars and still has better service. We gave Pullman a chance and all we got in return was a big waste of money and huge dissapointments. Please think twice before booking this hotel. Its not up to the 5 star par it claims to be.
Couples - Nov 12, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Children pool
    • Outdoor pool
    • Sauna
    • Spa
    • Hot tub
    • Steam room
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
  • General
    • Smoking area
    • Smoking area
    • Terrace
  • Transportation
    • Area shuttle
    • Valet parking with surcharge
  • Sports and Recreations
    • Fitness
  • Food and Drinks
    • Breakfast with surcharge
  • Connectivity
    • Free WiFi

Location
Pullman Kuala Lumpur Bangsar is a hotel in a good neighborhood, which is located at Bangsar South.

The hotel is located only 1.76 km away from Mid Valley Station.

Not only well positioned, but Pullman Kuala Lumpur Bangsar is also one of hotels near the following Universiti LRT Station within 0.23 km and Kerinchi LRT Station within 0.63 km.

About Pullman Kuala Lumpur Bangsar

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Pullman Kuala Lumpur Bangsar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pullman Kuala Lumpur Bangsar.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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