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  6. Quality Hotel City Centre

Quality Hotel City Centre

Hotel
Jalan Raja Laut, P.O. Box 11586, Putra World Trade Centre, Kuala Lumpur, Kuala Lumpur, Malaysia, 50750
Exterior / Building
Lobby
Swimming Pool
Others
Others
See all photos
Convenient
8.0/10
According to 239 guests
Simple and nice. I would suggest this hotel to my relatives.
Nurulmurshida M. S.
See all reviews
Based on 356 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Sultan Ismail LRT Station
(0.28 km)
SOGO KL
(0.30 km)
Bandaraya LRT station
(0.35 km)
Night Market (TAR Road)
(0.45 km)
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Review by Traveloka users
Review

Based on 140 reviews

8.0
Convenient
Fantastic
39
Very Good
127
Satisfying
37
Average
36
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
4.5
The water tab and shower all totally dirty water come out.
8.5
- Family vacation
Good services and the room so com
10
- Family vacation
Great! Beds are comfy. Very clean.
10
- Business travel
All great. My choice of hotel when travelling to Kuala Lumpur
8.8
- Shopping & Culinary
Simple and nice. I would suggest this hotel to my relatives.
8.5
- Business travel
Very good service. Will come here another time.
8.5
- Business travel
Room, food and clealness very good
6.4
- Business travel
My booking have change to twin bed due to room no available
10
A very good location service very good
6.1
- Shopping & Culinary
The hotel change ownership / management maybe. Because the hotel name is Leo Pacific not quality hotel anymore. I asked for baby cot till morning they are not sent to my room. I'm quite disappointed they didn't asked for apologize. But the location it self is great. Strategic
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Based on
356 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business36
Couples82
Solo travel26
Family116
Friends getaway35
Rating Result
Very Bad
75
Bad
54
Average
118
Very Good
90
Extraordinary
19
serenade39
The Hotel that does not live up to its name!
This Hotel needs major renovation. The room had appalling facilities. The water is brown. there was no shower curtain for the bath. Thus the floor is wet n slippery/. It provides very little body gel, shampoo and no hair conditioner. There was no face and hand towels. They only provide bath towels. The TV remote had a black tape to hold the batteries. (room 1110). I used bottled water to brush my teeth. The restaurant for breakfast was also a terrible state. the small bowls at the egg station had dirty bowls. Bowls that had been washed haphazardly. There were egg stains in nearly every bowl. I alerted the restaurant manager. They do not make the rooms unless asked. There is actually no housekeeping personnel or department. The telephone doesn't work. There is ringing sound but no one will answer your called. This is really nerve wrecking.
- Oct 12, 2017
rahimbg
First impression
Coffeshop - good (food & service) Front counter - friendly and efficient Room - quite run down, needs improvement HOUSEKEEPING - POOR - Need to call 3 X before can obtain extra towel and bottled water for family room. DUTY MANAGER - NOT EFFECTIVE -though highlighted to him about housekeeping issue, was told to call housekeeping again if not responded after 5 minutes if still not serviced. Waited about 20 minutes, still no response. Had to call again to housekeeping before being attended. Duty Manager should be pro-active and liaise with Housekeeping to attend immediately
Family - Sep 29, 2017
NKR17
Good location, poor accessibility, a bit dated for the name
The hotel is located, as its name suggests, in the city center of Kuala Lumpur. That advantage is also its weakness if you travel with heavy luggage and hate scaling flights of stairs from the parking space to the lobby. There is no lift connecting the two points. Access to parking is through narrow lanes besides the building. The room is quite okay, but dated. The door to the bathroom squeaks. The bathroom has no shower curtain. The room looks old. The mattress is a bit on the stiff side. The air-conditioning is not effective. The wifi is weak and requires signing in every time, thus have to remember the password. The breakfast, in the tired-looking dining area, however, is good for a hotel of this class. There are plenty to choose from. If you don't mind the negatives/ weaknesses above, the hotel is conveniently located close to a shopping mall a busy shopping street.
Couples - Sep 29, 2017
Debjyoti B
Had a terrible Experience on service, Hotel front desk
I was at that hotel from 18th to 23rd of July 2017 but leave early on 22nd. 1st day: Room Doesn't have any 3 pin Charging point ,So, I have to switch on the TV for whole night and plug my usb charger into it to charge my phone , Unable to use Laptop as it was not charged and there is no Charging point. 2nd day : I found one Changing point where the bath rooms is at the bottom , but Not able to put adapter charger into it, So I borrow a 2 pin charging support from the front desk. They ask me 10 RM as a refundable deposit for that, they didn't provide any receipt for that. 3rd Day: When I check out , I submitted that pin holder to Front desk and ask them to refund they clearly denied and they behave rudely, I was very much disappointed with their behavior. Room is good but , Corridor was damaged and uncleaned, Breakfast area is too small. Suggest you guys not book that hotel
Couples - Aug 16, 2017
JUJU7567
Good Quality
Had deluxe King, pretty basic with the some basic necessacities made available, didn't have the food at the restaurants, ordered some bfast and received it very fast and was good and fresh. made some requests as we had a toddler and they attended fast too. Only the baby cot wasn't in good condition and we didn't take it.
Family - Jul 10, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Multilingual staff
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
  • Accessibilty
    • Access friendly
    • Accessible parking
    • Wheelchair accessible
  • Transportation
    • Airport transfer
    • Area shuttle
    • Valet parking
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Things to Do
    • Massage
    • Outdoor pool

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Quality Hotel City Centre is a hotel in a good neighborhood, which is located at Putra World Trade Centre.

    The hotel is located only 1.65 km away from Titiwangsa Station.

    Not only well positioned, but Quality Hotel City Centre is also one of hotels near the following Sultan Ismail LRT Station within 0.28 km and Bandaraya LRT station within 0.35 km.

    About Quality Hotel City Centre

    Whether you are planning an event or other special occasions, Quality Hotel City Centre is a great choice for you with a large and well-equipped function room to suit your requirements.

    Quality Hotel City Centre is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Quality Hotel City Centre provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Quality Hotel City Centre, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Quality Hotel City Centre is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Quality Hotel City Centre exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Quality Hotel City Centre is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Quality Hotel City Centre.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.