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  3. Terengganu(271 hotel)
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  6. Quinara Al Safir Resort

Quinara Al Safir Resort

Hotel
Lot 29295 Jalan Tok Jembal, Kuala Nerus, Gong Badak, Kuala Nerus, Kuala Terengganu, Malaysia, 21300
Featured Image
In-Room Coffee
Meeting Facility
Banquet Hall
Living Area
See all photos
Based on 12 traveler reviews
Parking
Restaurant
WiFi

Nearby attractions
Sultan Mahmud Airport (TGG)
(1.06 km)
Mydin Mall
(8.71 km)
Badariah Palace
(11.24 km)
Green Acres Golf & Country Resort
(13.00 km)
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Review by Traveloka users
Review

Based on 1 reviews

Show reviews that mention...
Translated by Google
4.9
- Family vacation
Staff who are not friendly and hard to extend help as well as no smiles.
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Based on
12 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business4
Couples3
Solo travel0
Family2
Friends getaway2
Rating Result
Very Bad
8
Bad
1
Average
2
Very Good
1
Extraordinary
0
C400D
Disappointing
Room: 204 Check in 04 August 2017 Check out 11 Aug 2017Check In: Couldn't find my booking made via Traveloka. But they made things easy for us by acknowledging proof from Traveloka. Thank you Room: Okay BUT dirty toilet bowl, mini fridge is SMELLY, and managed to get it changed. Housekeeping: They did not make up the room. They only cleaned the rubbish bin in the room. TV: They claimed to have premium channels, but they only have 3 free channels available. Amenities: Mug is dirty!!! Old stain is clearly visible! My first and last here. I wish I could change hotel and get all the payments refunded.
Family - Aug 5, 2017
JensenWee77
Terrible Toilet Hygine
Being here for business purpose,& found that the toilet bowl is very dirty,like never clean up for ages...management should be more aware bout this,after all,so many complaints have been raised by other customers...
Business - Nov 29, 2016
Nadieya H
Local Terengganu Resort
This is the local Terengganu Resort. This resort still young and need more improvement service to attract more visitor. Many agencies made event there such as Government, school, NGO, wedding event etc. For the event room service and food service are moderate. The resort is located near the airport, beach, Unisza and UMT but need more public transport to go there. There are some other additional facility such as free wifi, café, and hall for event. Their staffs are trained for give the best service to customer.
Business - Oct 23, 2016
KimberlyChung
Worst hotel I've stayed in so far.
If Quinara's tagline states "..Quality Is Our Pleasure" then they should really rethink their slogan - unless they meant their 'quality' solely focuses on how grand the entrance looks from the outside and stops there - then they've got it spot on. Disadvantages: 1) Rooms have cockroaches - my initial room had three upon entering. I had to resort to asking for a refund and sharing a room with colleague (which also had cockroaches). Other colleagues who stayed in different rooms also had them. 2) Toilet filled with cobwebs which went all over my hair. Spiders in toilet. 3) Colleagues' rooms had no towels - when asked, one received a "we do not provide towels" (which is a lie as my room had towels) and another received "we ran out". 4) Our room was not made up the next day - when asked, they said "it should have been". Asked for two bottles of water nonetheless and fresh towels, to which they said they ran out of towels. 5) No apologies for any complaints we had. 6) Free wi-fi unable to connect and only available in lobby with uncomfortable and limited seats. 7) Room is old and musky. Advantages: 1) near to place of business - which personally, I'd much rather forgo than stay in a rubbish hotel like this. 2) big room - personally, would rather choose cleanliness over a small space anytime.
Business - Sep 18, 2016
aisyahmarliza
Not worth the room and rate
we paid for the two queen beds in one room, the room was not clean, toilet are like no well maintained, shower broken, kettle plug also is pulled off from the wall very dangerous, no hot shower as well, and the worse part not enough staff available until we need to push the trolley and our bags ourselves!
- Mar 17, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Restaurant
  • Connectivity
    • Free WiFi

    Location
    Staying at Quinara Al Safir Resort is a good choice when you are visiting Gong Badak.

    The hotel has a very good location, also near the Sultan Mahmud Airport (TGG), which is only 1.06 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Quinara Al Safir Resort

    Savor your favorite dishes with special cuisines from Quinara Al Safir Resort exclusively for you.

    Staying at Quinara Al Safir Resort will surely satisfy you with its great hospitality and affordable price.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.