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  6. Renaissance Kuala Lumpur Hotel

Renaissance Kuala Lumpur Hotel

Hotel
Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Kuala Lumpur, Malaysia, 50450
Featured Image
Lobby
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Impressive
8.6/10
According to 96 guests
More than what I expected. I'm sure will come again.
Aishah J.
See all reviews
Based on 3,775 traveler reviews
AC
Parking
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Bukit Nanas Monorail Station
(0.11 km)
Kampung Baru MRT
(0.49 km)
KL Tower
(0.50 km)
Medan Tuanku Monorail Station
(0.73 km)
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Review by Traveloka users
Review

Based on 58 reviews

8.6
Impressive
Fantastic
38
Very Good
41
Satisfying
10
Average
6
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.6
- Family vacation
Hotel was great. Food is great but the service is slow. I ask them to clean my room since afternoon and when I come back they haven’t clean my room and before that I already wait for them to clean my room about one hour.
9.4
- Business travel
Good check-in services. Had some problem with my booking but they managed to resolve it and even upgraded my room.
10
- Business travel
Unique experience. Just excellent. Thank you.
9.1
- Family vacation
More than what I expected. I'm sure will come again.
9.7
- Family vacation
Good hotel but far for food court or mall
9.0
- Romantic Vacation
They need to chance the type of pillow. Not comfortable all even though they have 6 pillows
9.7
- Shopping & Culinary
This hotel is really great, I highly recommend, I love the location, make you easy to go around to the central district, great room and view,will be back there if I go to KL again.
8.5
- Romantic Vacation
view klcc from level 24 is so great, love it.
9.4
- Shopping & Culinary
Great hotel to stay! Next time I will stay in this hotel only
7.4
- Business travel
Good facilities, good location and good service made me comfortable, however, lamp system in the room had not been working properly during my stay for 4 (four) nights continuously, even though I requested house keeping to repair it. Actually, repair guy came up to my room to try to repair it, however, repair guy couldn't repair it.
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Based on
3,775 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business759
Couples1,289
Solo travel233
Family773
Friends getaway376
Rating Result
Very Bad
128
Bad
191
Average
591
Very Good
1,323
Extraordinary
1,543
davitiani
Nice hotel for short getaway
We visited hotel with friends and stayed couple nights to explore city. Location is ideal - very easy to access attractions and sightings. Part of the hotel was under construction - but im sure now it’s fully renovated... renovated part was nice. Swimming pool was awesome! Recommend to use spa procedures! Executive lounge was a bit small.. they serve alcohol, however need to order from menu... i guess it’s due to local legislation. Overall got nice experience.
Friends getaway - Nov 19, 2017
Richard S
Breathtaking Hotel ,recently refurbished rooms with plush beds clean bathroom and excel
Breathtaking Hotel centrally located in the heart of Kuala Lumpur strolling distance to the Twin Towers ,shopping districts ,restaurants and bars.Very clean and spacious rooms with plenty of tv channels.Hotel staff very friendly and breakfast fantastic .Have stayed in this Hotel many times and it has every time been a great experience.
Friends getaway - Nov 18, 2017
Peter A
Just not hitting the top note.
There is a reason why top music artists are always on the top of the game, and why some artist will never quite make it and be resigned to a successful and rewarding career as cruise ship singers. Hotels are the same. The Renaissance is the cruise ship artist of the hotel world. Rooms are clean, service is friendly, the quality is ok. But it's the top notes. Long queues on check-in and checkout. Club room food with very limited selection and non attentive staff. Noisy, open restaurant Lobby noise, once hitting 84db (yes, I took a not as it was too loud to order a drink) Sticky railings, dirty mirrors in lifts. Both my wife and enjoyed our stay just as much as the occasional song on a cruise ship. We will also be back. However, the difference between the Renaissance and the Park Royal on Pickering in Singapore is huge.
Family - Nov 18, 2017
Looknfeel
Leisure visit to KL
East Wing twin tower view rooms ..... simply superb. The hotel and the rooms seem a little dated, but my question was answered as i got to know that the upper rooms renovation has already started. It is a brilliant location and a wonderful experience to be in this property. Although my room on the 10th floor a little dated but the comfort and the room amenities were no way less in any way. Its a nice room with super view of the towers (light of the towers go off at 11 or 12 pm) in case u are wanting to get back to the room after a party and enjoy the view. Staff wonderful, breakfast super, location ++++. I am sure after the renovation it will stop looking dated and will offer even a better product. cheers!
Solo travel - Nov 18, 2017
BigT71
Bottom line - not for purpose
The hotel is large and split between two towers with no clear central check in and the confusion is only the beginning. Door men are non existent and arent there t9 welcome you or help with bags but do come running when they notice you struggling. From desk is pleasant but the main issue is the hotel is sub standard, poorly maintained and lacking any for of love or care from staff. Housekeeping is absolutely terrible, there is no attention to detail and housekeepers are failing at the basics, cleaning the room! They listened to me and heard my issues. They did offer me compensation and i was appreciative but the failures were beyond comprehension. Not up to standard but if it was a 3 star and charged 3 star prices it would be fair.
Business - Nov 18, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Money changer
    • Doorman
    • Express check-in
    • Express check-out
    • 24-hour security
    • Luggage storage
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Sauna
    • Spa
  • Sports and Recreations
    • Badminton
    • Basketball
    • Fitness
    • Tennis
  • Accessibilty
    • Access friendly
    • Accessible parking
    • Accessible path of travel
    • Wheelchair accessible
  • Business Facilities
    • Business center
    • Business facilities
    • Meeting facilities
    • Photocopier
  • Nearby Facilities
    • ATM/Banking
    • Shops
    • Supermarket
  • Food and Drinks
    • Buffet breakfast
    • Poolside bar
  • Transportation
    • Parking with surcharge
    • Valet parking with surcharge
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Renaissance Kuala Lumpur Hotel is located in area / city Kuala Lumpur City Centre.

The hotel is located only 1.61 km away from Ampang Park Station.

There are plenty of tourist attractions nearby, such as Bukit Nanas Monorail Station within 0.06 km, and KL Tower within 0.45 km.

About Renaissance Kuala Lumpur Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Renaissance Kuala Lumpur Hotel exclusively for you.

Renaissance Kuala Lumpur Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Renaissance Kuala Lumpur Hotel.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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