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  5. Bukit Bintang(330 hotel)
  6. Royale Chulan Bukit Bintang

Royale Chulan Bukit Bintang

Jalan Bukit Bintang , Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
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According to 1,201 guests
Very private and clean hotel.
Faranas I.
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Based on 1,129 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Low Yat Plaza
(0.12 km)
Imbi Monorail Station
(0.19 km)
Bukit Bintang Monorail Station
(0.41 km)
Hang Tuah Station
(0.53 km)
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Review by Traveloka users

655 Traveloka customers have stayed in this hotel and given reviews:

The first and 2nd day was ok, on 3nd day the towel and hand towel not replaced, used drinking water was put at the compliment instead of the new one, guest toilet at lobby not working for flush is disgusting to see.
All was great, and excellent except the service provided by the front desk. They were not welcoming and the manager sounds and seems rude to me.
Air-con not so cold...time to check in room at 6.15 pm. The room not clean up...so bad.
The service of house keeping are so bad, did call to house keeping for asking the slippers and foot mat for the bathroom but the cleaning service never sent to the room.
Late check in at 4.30 pm because my room is not ready yet, please make a improvement about check in, I have a kid with me, that make me getting angry. overall it's okey. friendly staff, good room and environment. will come again but please don't make customer waiting.
It is cheaper than the other, near from anywhere
Booked this hotel by mistake thinking it was Royal Chulan KL. Nothing much. A walking distance from mono rail station
Good and will definitely stay in this hotel
This seem very old hotel. We were in 15th fl where some renovation was done include room just beside ours. It looked messy. Smell, quite dirty in 15tj floor, didn't how others.not like 4* hotel.. room is quite big..another plus point is in its swimming pool even though not so big but very clean...with not so many guests I was really enjoy the pool....
Good.i like the location.easy to eat .near alor.near pavilion mall
Based on
1,129 reviews
Review from
Solo travel80
Friends getaway149
Rating Result
Very Bad
Very Good
Pieter D
Good Hotel, Breakfast is a joke and Horrible Traffic
If you want to stay in the centre of KL, close to Chankat Bukit Bintang, Jalan Alor and Pavillion, this is a great hotel. Prices are fair and the hotel is clean. Forget about the breakfast, as we were there, the bread baskets were empty, the Asian Food buffet was half empty, the egg station was manned by one (poor) person with a queue of average 10 people, no other egg options (boiled, scrambled etc) etc etc. The coffee tastes like the coffee of yesterday was heated up in a microwave... Mentioned all this to several staff, but after waiting 20 mins, nothing was re-filled. So we left after having poor coffee and chemical fruit juice. At the entrance two senior male staff in suits were happily talking to each other without any form of interest of what was going on inside the breakfast room. Only after I told them that half of their buffet was empty for the last 20 minutes, they looked upset as i interrupted their happy chat, but at least they moved inside. Don't know if they did something about it, but thats the best i could do. The room are ok, nothing special. The pool looks great from our room (didn't make use of it) and looked child friendly. If you need to go elsewhere in town, be prepared for long wait for taxi and once in a taxi for long waiting/travel as the traffic in the area is horrendous! My tip, walk a bit, take the monorail and take a cab away from that area!
Couples - Nov 13, 2017
Booked by mistake
I was busy during the week with work. My wife took up responsibility to book a hotel for our weekend getaway in KL. Booked this Royale Chulan by mistake; thought we were booking another nicer Royale Chulan next to Pavilion Mall. This is a very old and sad looking hotel. Its heydays are probably 20 years ago! Though it is sitting next to Low Yat IT mall, at night it is not a place that I want my wife to walk out on her own. What this hotel needs is a full renovation to bring it back to former glory.
Couples - Nov 11, 2017
Michael V
Lonly and Dessetrted Location
Nothing bad to review about the hotel except for its deserted location and one cannot expect much from the area Serangbang. The Service is okay , but if you decide to get in room dining please place your order half and hour or 45min before it takes a long time to reach the room. breakfast is not enjoyable the whole five days we were eating the same Varity and it is not pleasing. Okay they got a fantastic pool with a waterfall effect which is a fantastic water therapy area, my advice is if you need to enjoy a calm environment Royal Chulan is the best place but if you are a shopaholic or a window shopper Royal Chulan is not the best place to stay as it takes 45min to one hour to travel from Royal Chulan to KL . And a taxi will charge you from 80 ringgits to 100 one way or you can catch the train around 6pm one and another at 6.45 from sarangbang to KL it will take only 20 min
Friends getaway - Nov 8, 2017
Watto W
Good location and friendly staff
The room was nice, clean and spacious. Room service food was good, didn't take long to arrive and the buffet breakfast was lovely. Staff were welcoming and friendly, and the concierge staff were especially helpful when we asked questions about directions etc. The hotel's in a good location; close to lots of restaurants, bars and shopping areas. Overall, it was a pleasant stay.
Couples - Oct 26, 2017
fab food
The rooms are spacious clean and comfortable. The air-con in the room is loud. The lounge bar is not very inviting having a resident singer an no other atmosphere. The sports bar is like a gentleman's club, no place for ladies. The food on the other hand is magnificent a full range to suit all tastes. The service is also good.
Couples - Oct 25, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoking area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Accessibilty
    • Access friendly
  • Kids and Pets
    • Babysitting
  • Sports and Recreations
    • Fitness
  • Nearby Facilities
    • Shops
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named The Royale Bintang Kuala Lumpur

    Royale Chulan Bukit Bintang is a hotel in a good neighborhood, which is located at Bukit Bintang.

    The hotel is located only 0.53 km away from Hang Tuah Station.

    Not only well positioned, but Royale Chulan Bukit Bintang is also one of hotels near the following Imbi Monorail Station within 0.19 km and Bukit Bintang Monorail Station within 0.41 km.

    About Royale Chulan Bukit Bintang

    From business event to corporate gathering, Royale Chulan Bukit Bintang provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Royale Chulan Bukit Bintang, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Royale Chulan Bukit Bintang exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Royale Chulan Bukit Bintang is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Royale Chulan Bukit Bintang.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.