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  6. Royale Chulan Cherating

Royale Chulan Cherating

Kampung Cherating Lama, Kuantan, Malaysia, 26100
According to 14 guests
Good service with good staff. Nice view.
Fazliana F.
See all reviews
Based on 30 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Cherating Turtle Sanctuary
(2.20 km)
Teluk Cempedak Beach
(35.16 km)
Sultan Ahmad Shah Airport (KUA)
(44.39 km)
Bukit Gambang Water Park
(60.44 km)
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Review by Traveloka users

8 Traveloka customers have stayed in this hotel and given reviews:

Good service with good staff. Nice view.
Staff are great, nothing much to do, beautiful beach but swimming not possible as some of us got stung by jellyfish.
Pros: - I stayed at 1 bedroom villa and it was a great experience. Room was up to my expectation - lovely ambiance - relaxing - facilities was awesome - nice and friendly staff Cons: - There was a sofa at our balcony but was removed and didn't get replacement so we don't have a chance to sit at the balcony and enjoy the relaxing view. I am so disappointed for this. - Breakfast tastes good (I love nasi lemak) but was less variety. Should have pancakes though! Waiting time was long to get the food refill and the omelette cooked. - Dinner was good but waiting time was too long even though I already pre-book when I check in.
Very nice place with friendly and helpful staff. The price that we paid inclusive of dinner and buffet breakfast which were delicious as well! Will definitely recommend this to friends
It was great but the service was average
The place is beautiful & clean. The only problem was the water pressure in our bathroom, it is low and sometime no water for few minutes. The breakfast spread were just ok. Not so many choices. The taste could be improved and some of the food are salty. Other than that, we love the hotel, the ambiance and the friendly staff.
it was a great stay! we had fun throughout our stay. thanks royale chulan for the experience
In fact, it just a short/unplanned family vacation but they just made our day.!
Based on
30 reviews
Review from
Solo travel1
Friends getaway4
Rating Result
Very Bad
Very Good
Shafad S
Great but...
Beautiful hotel, clean new villas, gorgeous landscaping and friendly staff. We had such an amazing experience until we experience a blackout and water supply disruption on the same day. The worse part is when the hotel manager let the poor receptionist handle all the complaints while he was sitting at the side playing with phone. The hotel was a great vacation spot but poorly managed.
Family - Oct 3, 2017
The moment we stepped into the lobby, we were at awe for the magnificent view. We were greeted by the cheerful smiling faces of the staff, cold towels, very refreshing welcome drinks and keropok lekor snacks. They even gave us a courtesy call minutes after we arrived at our room to check if everything's okay. We stayed in huge Villa 103 and the view from balcony is simply breathtaking. There is a jacuzzi tub in the bathroom but we seldom use it because we enjoyed spending most of our time dipping into the pools and strolling by the beach. The complimentary set dinner is awesome with many choices of local and western. Breakfast is adequate in my opinion for a resort of this size. Quality of food is rather subjective due to different taste buds. But for a resort in this rural part of Malaysian East Coast, we find most items in the menu are wonderful. We tried the Firefly Watching activity based on recommendation and it was splendid. There are also some water sports activities and ATV motor ride run by a local operator. Service from the staff at the Reception, Restaurant, Buggy Drivers, even Housekeeping and Security is brilliant. They all look proud, happy and passionate in they are doing. Kudos to the Management for training them and looking after them well I believe. Thank you Royale Chulan Cherating for the memorable stay. We couldn't wait to plan for a return hopefully soon.
Friends getaway - Sep 30, 2017
excellent..nonetheless!except for the turtle release program
firstly,bear in mind,this resort is in its soft launch,all the problems highlighted by other guests are true.but...this is what i honestly think,after spending 3d2n here with my family: -the place is breathtaking,the beach is the safest for kids,there is a small sand bank that separates the water from the beach,creating a small 'inner-beach' that becomes a safe haven for my kids.the kids can have fun playing in the knee-deep water(at the deepest part) minus the wave,and i did't have to worry about them being washed away by the wave -dinner is inclusive,but u have to book your slot and time.one night we went 20 minutes early,and was made to wait.it felt like i was back in my boarding school!haha.not the fault of the hotel,as the place is small to accommodate all guests,but i hope this will change in the future.the whole idea of a holiday is to not focus on the time,we hope to be able to saunter into the restaurant and eat whenever we feel like it,in the future,of course -as mentioned,the whole hotel is perched on the hill,so yes,a lot of stairs.it was not a problem for us as we enjoyed walking,but do bear this in mind if u have the elderly or those with wheelchair -security was excellent.you see them all over the hotel,even at 2am patrolling outside our villa.hubby was stung with jellyfish during his morning swim,the staff and security were very quick to render their assistance.thank you so much! -room was beautiful.we were in the 2 bedroom villa.do note that the second bedroom is more like an inner room to the master bedroom.it is perfect for families with kids like us,but if you are 2 couple on a holiday,it might not be comfortable -they have microwave in the room.two thumbs up for this! -for good food,drive out to intan seafood,merely 8 mins away from the hotel.(from the hotel,turn left at the entrance).there are some nice places to eat and good coffee place.(ombok cherating serves excellent coffee and mango cheesecake).pls manage your expectation,these places serve good food,simple and unpretentious. cherating itself is a small rustic town still mainly untouched by urbanization. if you are looking for some fancy looking place with white linen table cloth,don't bother -one point to highlight,is regarding the releasing of the turtle.it is good that the hotel has this initiative where the guests can pay to participate in releasing the baby turtles into the sea,but what i witnessed was appalling.the minute the baby turtles were released,the guests kept taking it back to take pictures,let the kids play with it,releasing it again,catching it,then release until i swear the poor turtles has lost its coordinates.it was easily a good 30 minutes or so before they were finally free from the tortures of the human who wants nothing better than a good selfie with the turtles.it was an act of pure selfishness.if you are reading this,and u plan to go to cherating to release the baby turtles,please,don't engage in these kind of barbaric act.please know that you are paying for the conservation of the turtles,not to play with the poor babies until you feel your money is worth.those selfish people has certainly spoilt my evening at the beach.to the hotel management,please do something about this.have proper enforcement.don't allow the guests to touch the turtles once they are released. -all in all,we had fun for the whole time we were there.the staff were very friendly and helpful.nothing was too much to ask.kudos to the royal chulan cherating team.we will return,surely!
Family - Sep 21, 2017
The hotel was gorgeous
Right on the beach. I have stayed in several hotels & this one by far had the best beds EVER.. ❤️Our balcony facing the beach was specially peaceful.. We enjoyed the beautiful, relaxing beach, sunrise walks on the beach were memorable for me, husband & the kids.. The front desk staff, The restaurants staff, the buggy staff were all very helpful & friendly, creating a comfortable vacation atmosphere.. 👍🏻 & not to forgot our special thanks to Mr very nice person En Faizi Khalid, for his very very warm hospitality.. We'll be back.. That's for sure.. ❤️
Family - Sep 17, 2017
Simply beautiful
Stayed in one of the villas overlooking the ocean, the view is breathtaking! My family and I enjoyed our stay in the 2 bedroom villa, the bed is huge and very comfortable. We really liked the separated shower, bathtub, and toilet. The bathroom is huge and tastefully designed. Going about using the buggy service is fun. Walking is possible but do know the hills can be quite steep. The pool is beautiful, but who needs that when you have the ocean right in front of you? I have said it and I will say it again, it is breathtaking. Amazing pristine beach. All in all, we are very happy with our stay in Royale Chulan Cherating. The staff are friendly and helpful. We would love to return in the future. Highly recommended!
Family - Sep 10, 2017
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Hotel facility


  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast served to the table
    • Cafe
    • Dining area
    • Fullboard with drinks
    • Poolside bar
    • Set menu dinner
    • Vegetarian meal
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Microwave
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Welcoming drinks
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Medical service
    • Newspaper in lobby
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Barbecue
    • Beach sun loungers
    • Beach towel
    • Beach umbrella
    • Outdoor facilities
    • Outdoor pool
    • Pool sun loungers
    • Spa
  • Accessibilty
    • Access friendly
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
  • Sports and Recreations
    • Canoeing
    • Fishing
    • Snorkeling
    • Surfing
    • Water sport
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
    • Projector
  • General
    • AC
    • Family room
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • Beauty salon
    • Grocery
    • Laundry
    • Shops
  • Connectivity
    • Internet point
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.