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  2. Malaysia(5,801 hotel)
  3. Selangor(581 hotel)
  4. Petaling Jaya(135 hotel)
  5. Damansara Utama(11 hotel)
  6. Ryokan Chic Hotel

Ryokan Chic Hotel

Hotel
97-M Jalan SS 21/37 Damansara Utama , Damansara Utama, Petaling Jaya, Selangor, Malaysia, 47400
Exterior / Building
Others
Lobby
Common Space
Common Space
See all photos
Convenient
7.8/10
According to 32 guests
Clean room and convenient location with many restaurants around.
Lai P. Y.
See all reviews
Based on 106 traveler reviews
AC
24-Hour Front Desk
WiFi

Nearby attractions
KidZania Kuala Lumpur
(2.81 km)
Kelana Jaya LRT Station
(3.21 km)
Taman Paramount LRT Station
(3.31 km)
Asia Jaya LRT Station
(3.68 km)
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Review by Traveloka users
Review

Based on 11 reviews

7.8
Convenient
Fantastic
5
Very Good
15
Satisfying
7
Average
5
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.1
- Romantic Vacation
Insects everywhere! Even after changed room.
8.5
- Romantic Vacation
Good stay for a budget hotel. Decent interior designing
9.4
- Business travel
Friendly staff upon check in. Very helpful. Can't remember the lady.
10
Very good, clean and comfortable
9.1
- Romantic Vacation
Nice bed design. Built-in elevated bed frame like Japanese style. Some downsides are maintenance of the bathroom and the room need to retouched or clean thoroughly.
10
- Shopping & Culinary
The best place to stay in petaling jaya!
5.5
- Family vacation
Rooms were not made up daily, staff could not communicate well, room maintenance was very poor, shower head broke, ceiling on top of shower area was not closed, room key had to be reprogrammed everyday.
5.5
- Shopping & Culinary
1. Water heater not working. Remained unfixed after staying 2. No cleaning for 3 nights we staying there even as we put on the cleaning signage 3. No breakfast provided for 3 days. Only biscuit. 4. Everyday have to renew the room card. This is our 2nd time staying here. Last time was satisfying and we recommend friend to stay, however it turn out bad experience for us. Hopefully this feedback will reach Ryokan Chic as well and looking forward for improvement from the management. thanks.
8.4
- Backpacking
Overall everything was fine, only the door lose control of the spring so when we close the door will sound very loud.
8.8
- Family vacation
Clean and neat. Good services. It was a pleasant stay.
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Based on
106 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business19
Couples20
Solo travel24
Family9
Friends getaway20
Rating Result
Very Bad
4
Bad
9
Average
22
Very Good
24
Extraordinary
47
Jun Y
Smelly Toilet
We booked for two days in this hotel and it makes us disappointed as the toilet was smelly. We complaint to the front desk and they said will do for house keeping. Anyway still smelly and flooded after that. This hotel has no breakfast provided like last time as they mentioned the price is very low. I choose this hotel because it was pretty good service in the last few year. Only can conclude this hotel only worth 4/10.
Friends getaway - Nov 6, 2017
Jeffrey L
Bad service
Requested for house keeping but no one came to clean the room. We did feedback to the receptionist but no action taken. No breakfast provided for 3 consecutive day and the reason provided was it is a public holiday. Disappointed with the service and definitely not worth coming back
Friends getaway - Sep 3, 2017
bmay55
Disappointing stay
I came as my friends said it was pretty good stay last year with pleasant breakfast and clean rooms. For 3 nights stay, there were no breakfast, rooms were not cleaned even after request. Our particular room heater was not working and nobody came to fix it. The reception was a foreign personnel who was quiet when we questioned. Do not recommend as service is bad.
Friends getaway - Sep 2, 2017
Elene K
Terrible experience, doesn't worth it at all
Room 315, I've got a double bed for 2nights during my business trip. On first night at 3am the aircond system broke down at no signal given, woke up in sweats staying in that room without any window. Was changed to another room 313 at 3.30am after multiple complaint via mobile phone. What's the point setting up a in room phone without antenna? Another disaster, the bathroom drainage seriously doesn't work at all, the water overload the entire shower area and flow over to toilet area, FLOODED! Also, there's something wrong with the ventilator at room 313, unpleasant smell covered the entire bathroom, i cant take it anymore so i make another complaint but to no avail from the front desk foreign worker. Here's come the most unacceptable part - breakfast. They do serve a simple instant breakfast with toasted bread and jams. And what i found on the jam? molded jam serve on the breakfast! (photos attached here) COME ON! ARE YOU KIDDING ME? how could you guys not check properly prior serving? Last advise... Hectic traffic area and only street parking provided, getting a car park at anytime is a real challenge... Overall my experience above, for a night of RM130 and the treatment i got...? I WILL DEFINITELY NOT COMING BACK EVER.
Business - Jun 11, 2017
SueJennings
Not for elderly people!
A very pleasant Japanese style hotel, quiet and large Japanese beds. However I am too old to crawl across my bed! And the concrete stairs from ground floor to entrance too much for my knees! However a very pleasant hotel, clean and lovely staff. I was given a refund without question because of my knees! Thank you!
Business - Apr 5, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Welcoming drinks
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Shower
    • TV
  • Public Facilities
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Business facilities
    • Computer station
    • Photocopier
  • General
    • AC
    • Family room
    • Non-smoking room
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Ryokan Chic Hotel is a good choice when you are visiting Damansara Utama.

      The hotel has a very good location, also near the Sultan Abdul Aziz Shah Airport (SZB), which is only 8.56 km away.

      The hotel is located only 5.57 km away from Seri Setia Station.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Ryokan Chic Hotel

      Ryokan Chic Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Ryokan Chic Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      Staying at Ryokan Chic Hotel will surely satisfy you with its great hospitality and affordable price.

      Hotel may accept Late check out, subject to room availability, with additional fee.

      Hotel may accept Early check in, subject to room availability, with additional fee.


      All confirmed bookings will be adhered to Hotel Policy as below:

      1. Security deposit of MYR 50 will be collected upon arrival for incidentals. The deposit is fully refundable upon check-out and subject to damage inspection of the accommodation.

      2. Standard check-in time is at 02:00 pm and check-out time is at 12:00 noon. Please note that early check-in request is subject to availability of rooms and if available, an additional 50% surcharge of the walk-in rate will be incurred.

      3. Please note that in case of late check-out after 1215 hrs, an additional RM 10 per hour will be charged.

      4. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      5. Please inform Ryokan Hotel of your expected time of arrival in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

      Pets are NOT allowed.

      Smoking is strictly not allowed in this property

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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