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Shangri-La Kuala Lumpur

Hotels
11, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Traveloka
8.7 Impressive
From 112 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Such a great hotel with comfortable room and great service.
Florence A. W.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
SEE ALL FACILITIES

Location Info

11, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Check-in
Mon, 23 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 112 reviews
8.7
Impressive
Fantastic
54
Very Good
41
Satisfying
6
Average
10
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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excellent service (1)
easy check in (1)
great room (1)
varied breakfast (1)
great location (2)
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Language
English
A
7 Reviews
9.4
/ 10
9.4
Medical Travel
suggestion for the hotel, you might use lampe berger aroma therapy to remove old carpet smell instead of water based air purifier that made the room smell moisture

1 liked this review

A
7 Reviews
8.5
/ 10
8.5
Medical Travel
Comfortable, professional service.

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MA
35 Reviews
9.7
/ 10
9.7
Romantic Vacation
Awesome room and comfortable. Very quick check in, smooth, clean room and happy for the service

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MC
10 Reviews
9.7
/ 10
9.7
Romantic Vacation
Very recommended 5 star hotel. Great service, nice ambience and very comfortable. Keep up the good work! We stayed for 2 nights there, fast check in and check out, the receptionist is so friendly and professional. Classy, spacious and clean room. Definitely will be back 👍👍

2 liked this review

EV
3 Reviews
9.4
/ 10
9.4
Room was spacious, the hotel provide shuttle to KLCC, will definitely stay there again.

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2 Reviews
9.4
/ 10
9.4
Best service. Best address. If I go again Kuala lumpur I still booking this hotel

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AP
9.7
/ 10
9.7
Awesome Service, Clean room and very cozy place to stay!!

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This is a private profile
9.7
/ 10
9.7
The reception and other staff in the lobby area are very friendly and helpful. Breakfast was okay but the staff could be more friendly looking and smiling. The location of the hotel is very strategic - lot of bars and restaurants around and is a walking distance to the Petronas Towers.

1 liked this review

MA
1 Reviews
10
/ 10
10
Family vacation
Nice place.. Can early check in.

1 liked this review

3 Reviews
7.2
/ 10
7.2
I was asked to pay deposit of 600 Ringgit on check in. While check-out lady at the counter did not even bother to tell me that you have a deposit and let me reverse your credit card. I thought my credit card is open and not yet charged. When I sent email after arriving at Jakarta, they replied sorry, we will refund you that amount after 15 days. Now my question is collecting deposit at check in is mandatory and is collected from every guest? Also the lady next to the lady who did check-out was rude to my wife. She practically shoo my wife of the counter to take another guest though she was not any way disturbing the way. Is this a five star hotel?

1 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Deposit is required during check-in using cash, or credit card.

A tax is imposed by the city: MYR 10.00 /room per night

Hotel Description
Check-in and Check-out Time
Check-in: From 14:00
Check-out: Before 12:00

Location
Shangri-La Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.

The hotel is located only 0.29 km away from Bukit Nanas Monorail Station.

Not only well positioned, but Shangri-La Kuala Lumpur is also one of hotels near the following KL Tower within 0.33 km and Bukit Nanas Monorail Station within 0.29 km.

About Shangri-La Kuala Lumpur

Whether you are planning an event or other special occasions, Shangri-La Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Shangri-La Kuala Lumpur.

Shangri-La Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Shangri-La Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri-La Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri-La Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Kuala Lumpur.

Hotel Policy

Additional breakfast are chargeable at MYR 98.00 /person.

Breakfast time start from 06:30 until 10:30.

Pets are NOT allowed.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Facilities
Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
Things to Do
  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Business Facilities
  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops
Food and Drinks
  • Restaurant with AC
  • Bar
  • Breakfast
  • Poolside bar
Transportation
  • Airport transfer
  • Secure parking
  • Valet parking
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible
Connectivity
  • Internet point
  • LAN Internet
  • Free WiFi
Kids and Pets
  • Babysitting
  • Babysitting with surcharge
Family-friendly Facilities
  • Children pool
Sports and Recreations
  • Fitness center
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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