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  5. Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town

Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town

No. 79, Jalan SS25/2, Taman Bukit Emas, Petaling Jaya, Selangor, Malaysia, 47301
See all photos
According to 42 guests
Based on 3 traveler reviews
24-Hour Front Desk

Nearby attractions
Kelana Jaya LRT Station
(0.10 km)
Taman Paramount LRT Station
(2.31 km)
Setia Jaya Station
(3.45 km)
Subang Jaya Station
(3.67 km)
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Review by Traveloka users

21 Traveloka customers have stayed in this hotel and given reviews:

Nice boutique hotel and great staffs. It's very convenient for the guests both leisure or business trip because it's just 5 mins walking from LRT Kelana Jaya station. You can reach to KL Sentral and downtown of KL in a short time. There's also a good restaurant and convenient store near the hotel. I would recommend this hotel for the tourists!
Very bad service and no electric when I’m bathing, it's very bad
Hotel cut off the electricity 30 minutes prior to check-out time! Chasing out customers away? This is the first time that a hotel does this. It was my first experience with Sovotel and I will ban this hotel forever and tell my family and friends to not choose this hotel. Period. For those thinking of staying at this hotel, make sure to check out an hour early. Else you will pissed off.
Need to provide lift because we got a room at 3rd floor. And will be better if breakfast included.
When I wanted to check in at 1am. I press the door bell 4 times but the front desk still don't want open the door after she woke up and saw me. She was still dreaming. A lot customer waiting outside wanted to check in. Poor service.
Overall is great except for the size of the room is too small for a family room with 2 queen beds. There is no window in the room too. Great thing about this hotel are the foot massage machine provided in the room. It was perfect. Each of my family members take turn to use it. The location to the LRT station is also near, about 5 minutes walking.
Walking distance to train station
Just nice and great place to stay
No parking provided for guest. Male Receptionist not alert and let customer be the ring and waited almost 30 mins outside the hotel. WiFi also very slow.
Room a bit small but look nice
Based on
3 reviews
Review from
Solo travel1
Friends getaway0
Rating Result
Very Bad
Very Good
Michelle S
poor service
booked thru hotels.com app. there was a technical error and I was charged but the booking didnt show up. the customer service confirmed the booking didnt go thru and they called Sovotel to verify and the hotel staff also confirmed they didnt see the booking in the system. so i was asked to rebook and they would issue a refund. somehow, today the 1st booking went thru so there was a duplicate booking. I spoke to the hotel staff who was rude and denied receiving any call from hotels.com and said in no uncertain terms that they will charge me for both bookings. i called hotels.com for help. they also contacted the hotel and received the same response from the staff. so disappointed in this hotel. common sense would also show you that 2 rooms showing the same guest name seems odd. plus they were not willing to admit or take ownership that they had also not seen the booking the day before. Thank God hotels.com has integrity and is giving me a credit voucher. This hotel has no integrity. Will never be booking a room with any of their hotels ever again
Business - Sep 6, 2017
Not For Family But Single Occupancy
Went for a business trip cum family outing. Despite being a seasoned traveller I took a bad advice and booked 2 rooms one Royal and one deluxe small rooms really small. The royal larger rooms are on 2nd floor not suitable for aged people as there is no lift and the stairs are steep. The room for royal has a massage chair that you don't really need, takes up a whole large space. There is no toothpaste and soap comes out of a dispenser. Water heater is fine, it works. There is no room service so eat out. The staff are good they are quite suprisingly attentive and provide good information. A staff in particular stands out, Ms.Kitty she knows all the best food outlets, shopping malls, conveyance stores and more. A helpful person and if you are a foreigner, a person like her is a life saver. Next door is a wonderful Buddist restaurant server all the best Chinese cuisine vegetarian version char koey teow, char hor fun, Kung Fu char, hokkien Mee etc you get the message . There is 7 eleven in the same row and then a Mart. So no issues for groceries. Malay restaurant in the same row to enjoy your favorite Nasi lemak and nasi campur. The LRT is across the road. So no problems for connectivity. So it's not a family hotel just a stop over or couples hotel. Suitable for travellers and budget.
Business - Aug 21, 2017
Muthaiya J
Best Budget Hotel
Located along LDP opposite Kelana Jaya LRT station, Sovotel is my best choice for a budget hotel. Receptionist was very friendly and attentive. This 3 storey boutique hotel looked brand new (though has been around for some time). Fast check in with good suggestions and choices given by the receptionist. This hotel has no lifts. Walking up the stairs was not tiring probably because of the extremely clean staircase which was well lighted. No sign of any bad maintenance, very neutral odour (unlike many other budget hotels I have stayed). Room with vibrant colors and spacious too. Comfortable bed with clean white comforter. Cleanliness very well maintained in bathroom. All appliances silver clean. Air conditioning system good. Had a very peaceful and restful sleep. 100% worth the money I paid. No need to look for a better budget hotel anymore
Solo travel - Jul 28, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Desk
    • TV
    • Shower
    • Cable TV
  • General
    • Family room
    • AC
    • Non-smoking room
  • Nearby Facilities
    • Shops
    • ATM/Banking
  • Public Facilities
    • WiFi in public area
  • Hotel Services
    • 24-hour Receptionist

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town is a hotel in a good neighborhood, which is located at Petaling Jaya.

    The hotel has a very good location, also near the Sultan Abdul Aziz Shah Airport (SZB), which is only 6.83 km away.

    The hotel is located only 3.45 km away from Setia Jaya Station.

    Not only well positioned, but Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town is also one of hotels near the following Kelana Jaya LRT Station within 0.1 km and Taman Paramount LRT Station within 2.31 km.

    About Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town

    When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town provides a pleasant accommodation for your stay.

    Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town is the right choice for you who are looking for affordable accommodation in Petaling Jaya.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Sovotel Boutique Hotel Kelana Jaya - 1st Hotel with Massage Equipment in Town is a wise choice for travelers visiting Petaling Jaya.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Pets are NOT allowed.

    Hotel may accept Early check in, subject to room availability, with additional fee.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.